How do you think artificial intelligence could improve the fintech?
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
William.Front-end wrote:
I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot
Your banking provider is a chatbot? Given the fees I pay to my bank, they'll be losing a customer the instant I can't pick up the phone and talk to an actual real, live person. That said, I still give them the benefit of being away outside regular business hours.
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I made a payment from my bank to pay off my credit card bill for the month. I then wanted to use that credit card a day or so later but it was rejected - lack of available credit. I called them about it and they said it can take up to 10 "business days" to clear the payment. Why? They knew about the payment pretty much instantly as they showed the "balance" reduced - but it took 10 more days for the "available credit" to increase because the sending bank had to confirm that they had sent the money and this can take up to 10 of those pesky business days (two weeks in other words). At this point I became speechless because my developer brain could not cope, so I hung up and used a different card for my shopping. Luckily I have two cards and can alternate between using them and paying them off. How do people with only one card manage?
- I would love to change the world, but they won’t give me the source code.
� Forogar � wrote:
How do people with only one card manage?
Having a good money management? ;P :-D
M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.
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I made a payment from my bank to pay off my credit card bill for the month. I then wanted to use that credit card a day or so later but it was rejected - lack of available credit. I called them about it and they said it can take up to 10 "business days" to clear the payment. Why? They knew about the payment pretty much instantly as they showed the "balance" reduced - but it took 10 more days for the "available credit" to increase because the sending bank had to confirm that they had sent the money and this can take up to 10 of those pesky business days (two weeks in other words). At this point I became speechless because my developer brain could not cope, so I hung up and used a different card for my shopping. Luckily I have two cards and can alternate between using them and paying them off. How do people with only one card manage?
- I would love to change the world, but they won’t give me the source code.
It always used to take 3 days to move any money anywhere, but the rules changed and now it's pretty much instantaneous in the UK. In fact, I can do a transfer from my (Spanish owned) UK bank account to my US dollar account (with a US bank address and sort code) so fast that I get an SMS saying it's arrived before it shows as having left my UK account via the internet banking page ... :laugh:
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
William.Front-end wrote:
change the financial sector for the better
Leading fintech companies already extensively use AI to change the sector for the better.... for them. As others have said, fintech companies generally don't care about what's best for the customer. Like any business, their goal is to improve their profits. Having had some "FinTech" clients as a freelancer I know that in many cases their idea of "AI" involves a single
IFstatement. More often it involves totally ignoring the customers' input and directing them to whichever financial product they want to push that week. -
Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
By getting rid of money. I'm serious. How much money is in your bank account is such as moronic and archaic way of measuring "wealth", by which I mean one's skills, knowledge, and things that don't have any real value in the world at the moment unless you can somehow "get rich" on your talents. What a f****** up way to live and do commerce.
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I made a payment from my bank to pay off my credit card bill for the month. I then wanted to use that credit card a day or so later but it was rejected - lack of available credit. I called them about it and they said it can take up to 10 "business days" to clear the payment. Why? They knew about the payment pretty much instantly as they showed the "balance" reduced - but it took 10 more days for the "available credit" to increase because the sending bank had to confirm that they had sent the money and this can take up to 10 of those pesky business days (two weeks in other words). At this point I became speechless because my developer brain could not cope, so I hung up and used a different card for my shopping. Luckily I have two cards and can alternate between using them and paying them off. How do people with only one card manage?
- I would love to change the world, but they won’t give me the source code.
Your delay might be a combination of Nacha and the "three days good funds" model.
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
I'm going to be the grumpy old :elephant: here. If I need to adjust my account in some way that affects my access to something I rely on, I'm not going to do it through phone automation, especially when it wants you to talk to it. If I'm on the phone it means the web access couldn't do it. The chances that the phone system can do it are less than that. I think I have a reasonably understandable and clear speaking voice, yet a lot of these systems think when I say "operator" they think I said "fork your mother" and get all pissy about it. If I'm on the phone, I want to talk to a human being. The AI's being touted for these customer-facing systems aren't artificially intelligent at all. The AI or machine learning is just a fancy way to let humans use sloppy syntax negotiating their 14-node tree of permissible operations.
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
I don't. The key word is artificial - definitely NOT intelligence! The people who support it must be very unaware of themselves and feel quite inferior. It makes me laugh. Maybe AC would be a better name "artificial comedy". AI reminds me of quick sand. The more you struggle with it the deeper you sink. Sorry all but after 35 years in IT that's my view.
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
everything has a flip side and history is written by the victors.
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It always used to take 3 days to move any money anywhere, but the rules changed and now it's pretty much instantaneous in the UK. In fact, I can do a transfer from my (Spanish owned) UK bank account to my US dollar account (with a US bank address and sort code) so fast that I get an SMS saying it's arrived before it shows as having left my UK account via the internet banking page ... :laugh:
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!
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Most recently, I spoke to my banking provider. I needed his help in changing the card limit. The chatbot helped me a lot, but it blocked my card at the end of the conversation. I think it happened because it didn't recognize my command. But it turns out that instead of helping, I unblocked the card for another 20 minutes. So I began to think about how long it will be released software with bugs that are not tested beforehand. And I also wondered if AI could change the financial sector for the better?
What is being called artificial intelligence is nothing more than a really fact way to do statistical analysis. There is no understanding, no intelligence, just statistics.
