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  3. MidPhase's poor email spam trapping cannot be disabled

MidPhase's poor email spam trapping cannot be disabled

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  • P Offline
    P Offline
    Peter R Fletcher
    wrote on last edited by
    #1

    Largely for historical reasons, I run a (VPOP-3) mail server on my home network, which downloads all the email from the various outside mailboxes my wife and I use using POP3 and puts it in one local mailbox for each of us. The other evening, my wife was getting a new credit card, and was (repeatedly) not receiving a message sent by the bank with an attachment that she needed to 'sign'. We ruled out it being spam-trapped locally, and it eventually occurred to me to login to webmail for the MidPhase-hosted mailbox to which it was being sent and check there. It turned out that the message had been spam-trapped there by a system that must have been introduced without warning (relatively) recently. It also turned out that there were a lot of other messages in both of our accounts there that had been incorrectly spam-trapped - mostly mailing list and advertising type ones which my system would have trapped, but also some receipts and shipping notices. It was not obvious how to turn off spam trapping in the mailbox's Settings, so I contacted MidPhase Support, only to be told that it could not be disabled. I think that I have found a workaround (though the tech said that he didn't think that it would work), but I am posting to warn others whose email may be hosted by MidPhase about this problem. If you use their webmail, you just have to check the spam folder, and the same is presumably true if your client uses IMAP, but if you get your mail via POP3, be warned!

    Greg UtasG 1 Reply Last reply
    0
    • P Peter R Fletcher

      Largely for historical reasons, I run a (VPOP-3) mail server on my home network, which downloads all the email from the various outside mailboxes my wife and I use using POP3 and puts it in one local mailbox for each of us. The other evening, my wife was getting a new credit card, and was (repeatedly) not receiving a message sent by the bank with an attachment that she needed to 'sign'. We ruled out it being spam-trapped locally, and it eventually occurred to me to login to webmail for the MidPhase-hosted mailbox to which it was being sent and check there. It turned out that the message had been spam-trapped there by a system that must have been introduced without warning (relatively) recently. It also turned out that there were a lot of other messages in both of our accounts there that had been incorrectly spam-trapped - mostly mailing list and advertising type ones which my system would have trapped, but also some receipts and shipping notices. It was not obvious how to turn off spam trapping in the mailbox's Settings, so I contacted MidPhase Support, only to be told that it could not be disabled. I think that I have found a workaround (though the tech said that he didn't think that it would work), but I am posting to warn others whose email may be hosted by MidPhase about this problem. If you use their webmail, you just have to check the spam folder, and the same is presumably true if your client uses IMAP, but if you get your mail via POP3, be warned!

      Greg UtasG Offline
      Greg UtasG Offline
      Greg Utas
      wrote on last edited by
      #2

      Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!

      Robust Services Core | Software Techniques for Lemmings | Articles
      The fox knows many things, but the hedgehog knows one big thing.

      <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
      <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

      R L pkfoxP 3 Replies Last reply
      0
      • Greg UtasG Greg Utas

        Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!

        Robust Services Core | Software Techniques for Lemmings | Articles
        The fox knows many things, but the hedgehog knows one big thing.

        R Offline
        R Offline
        Rage
        wrote on last edited by
        #3

        Greg Utas wrote:

        64% of everything is shite

        Is that one of the 41% of statistics that are completely made up ?

        Do not escape reality : improve reality !

        1 Reply Last reply
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        • Greg UtasG Greg Utas

          Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!

          Robust Services Core | Software Techniques for Lemmings | Articles
          The fox knows many things, but the hedgehog knows one big thing.

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #4

          You delegate your responsibilities (.com) and expect perfection?

          It was only in wine that he laid down no limit for himself, but he did not allow himself to be confused by it. ― Confucian Analects: Rules of Confucius about his food

          1 Reply Last reply
          0
          • Greg UtasG Greg Utas

            Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!

            Robust Services Core | Software Techniques for Lemmings | Articles
            The fox knows many things, but the hedgehog knows one big thing.

            pkfoxP Offline
            pkfoxP Offline
            pkfox
            wrote on last edited by
            #5

            And the other 16% ?

            "I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP

            Greg UtasG 1 Reply Last reply
            0
            • pkfoxP pkfox

              And the other 16% ?

              "I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP

              Greg UtasG Offline
              Greg UtasG Offline
              Greg Utas
              wrote on last edited by
              #6

              Acceptable. 20% good leaves 80%, of which 20% (=16%) must be OK, leaving 64% shite. Similarly, 20% of the good 20% (=4%) is excellent. :laugh:

              Robust Services Core | Software Techniques for Lemmings | Articles
              The fox knows many things, but the hedgehog knows one big thing.

              <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
              <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

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