MidPhase's poor email spam trapping cannot be disabled
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Largely for historical reasons, I run a (VPOP-3) mail server on my home network, which downloads all the email from the various outside mailboxes my wife and I use using POP3 and puts it in one local mailbox for each of us. The other evening, my wife was getting a new credit card, and was (repeatedly) not receiving a message sent by the bank with an attachment that she needed to 'sign'. We ruled out it being spam-trapped locally, and it eventually occurred to me to login to webmail for the MidPhase-hosted mailbox to which it was being sent and check there. It turned out that the message had been spam-trapped there by a system that must have been introduced without warning (relatively) recently. It also turned out that there were a lot of other messages in both of our accounts there that had been incorrectly spam-trapped - mostly mailing list and advertising type ones which my system would have trapped, but also some receipts and shipping notices. It was not obvious how to turn off spam trapping in the mailbox's Settings, so I contacted MidPhase Support, only to be told that it could not be disabled. I think that I have found a workaround (though the tech said that he didn't think that it would work), but I am posting to warn others whose email may be hosted by MidPhase about this problem. If you use their webmail, you just have to check the spam folder, and the same is presumably true if your client uses IMAP, but if you get your mail via POP3, be warned!
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Largely for historical reasons, I run a (VPOP-3) mail server on my home network, which downloads all the email from the various outside mailboxes my wife and I use using POP3 and puts it in one local mailbox for each of us. The other evening, my wife was getting a new credit card, and was (repeatedly) not receiving a message sent by the bank with an attachment that she needed to 'sign'. We ruled out it being spam-trapped locally, and it eventually occurred to me to login to webmail for the MidPhase-hosted mailbox to which it was being sent and check there. It turned out that the message had been spam-trapped there by a system that must have been introduced without warning (relatively) recently. It also turned out that there were a lot of other messages in both of our accounts there that had been incorrectly spam-trapped - mostly mailing list and advertising type ones which my system would have trapped, but also some receipts and shipping notices. It was not obvious how to turn off spam trapping in the mailbox's Settings, so I contacted MidPhase Support, only to be told that it could not be disabled. I think that I have found a workaround (though the tech said that he didn't think that it would work), but I am posting to warn others whose email may be hosted by MidPhase about this problem. If you use their webmail, you just have to check the spam folder, and the same is presumably true if your client uses IMAP, but if you get your mail via POP3, be warned!
Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!
Robust Services Core | Software Techniques for Lemmings | Articles
The fox knows many things, but the hedgehog knows one big thing. -
Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!
Robust Services Core | Software Techniques for Lemmings | Articles
The fox knows many things, but the hedgehog knows one big thing.Greg Utas wrote:
64% of everything is shite
Is that one of the 41% of statistics that are completely made up ?
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Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!
Robust Services Core | Software Techniques for Lemmings | Articles
The fox knows many things, but the hedgehog knows one big thing. -
Even the useless twits at outlook.com repeatedly redirect stuff to my online spam folder, despite it being whitelisted. :mad: It just proves the Pareto principle that only 20% of anything is truly good, which means that 64% of everything is shite!
Robust Services Core | Software Techniques for Lemmings | Articles
The fox knows many things, but the hedgehog knows one big thing. -
And the other 16% ?
"I didn't mention the bats - he'd see them soon enough" - Hunter S Thompson - RIP
Acceptable. 20% good leaves 80%, of which 20% (=16%) must be OK, leaving 64% shite. Similarly, 20% of the good 20% (=4%) is excellent. :laugh:
Robust Services Core | Software Techniques for Lemmings | Articles
The fox knows many things, but the hedgehog knows one big thing.