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  3. Money back guarentee?

Money back guarentee?

Scheduled Pinned Locked Moved The Lounge
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  • D David Cunningham

    Chris Maunder wrote: piece of mind Eeek, you've got me thinking about Hannibal Lector now :-D David

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    Shog9 0
    wrote on last edited by
    #6

    It's good to try new things, David...

    Shog9

    drifting along with the tumbling tumbleweeds...

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    • D David Cunningham

      Chris Maunder wrote: piece of mind Eeek, you've got me thinking about Hannibal Lector now :-D David

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      Ryan Binns
      wrote on last edited by
      #7

      Mmmmm... tasty. :~ Ryan Being little and getting pushed around by big guys all my life I guess I compensate by pushing electrons and holes around. What a bully I am, but I do enjoy making subatomic particles hop at my bidding - Roger Wright (2nd April 2003, The Lounge)
      Punctuality is only a virtue for those who aren't smart enough to think of good excuses for being late - John Nichol "Point Of Impact"

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      • M Martin Marvinski

        Has anyone ever done this with software? This is something that would be wonderful to offer, especially if you believe in your software. However, the obvious downfall is that people can order a software product, install it to their hard disk, send the CD back for a refund and cause the software vendor to go bankrupt. Palladium would make returnable software feasible, but until it is here, money back guarenteed software doesn't seem viable. On the other hand maybe someone does do this and has discovered a unique way to prevent the associated problems. If you have any ideas on this, share them. :-)

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        Todd C Wilson
        wrote on last edited by
        #8

        Martin Marvinski wrote: Has anyone ever done this with software? We offered it once for a shareware product - we pulled the offer after a lot of people started buying it, and demanded a refund just to get the key. That lasted a week.


        "I was in a computer game. Funny as hell, it was the most horrible thing I could think of."

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        • M Martin Marvinski

          Has anyone ever done this with software? This is something that would be wonderful to offer, especially if you believe in your software. However, the obvious downfall is that people can order a software product, install it to their hard disk, send the CD back for a refund and cause the software vendor to go bankrupt. Palladium would make returnable software feasible, but until it is here, money back guarenteed software doesn't seem viable. On the other hand maybe someone does do this and has discovered a unique way to prevent the associated problems. If you have any ideas on this, share them. :-)

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          J Dunlap
          wrote on last edited by
          #9

          IMHO the best way to go is to let them download a free trial version.

          "Blessed are the peacemakers, for they shall be called sons of God." - Jesus
          "You must be the change you wish to see in the world." - Mahatma Gandhi

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          • T Todd C Wilson

            Martin Marvinski wrote: Has anyone ever done this with software? We offered it once for a shareware product - we pulled the offer after a lot of people started buying it, and demanded a refund just to get the key. That lasted a week.


            "I was in a computer game. Funny as hell, it was the most horrible thing I could think of."

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            David Wulff
            wrote on last edited by
            #10

            If you don't mind me asking, what was the purchase cost for that product?


            David Wulff

            "It is a helpless feeling to be unable to make something so terribly wrong... right."

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            • M Martin Marvinski

              Has anyone ever done this with software? This is something that would be wonderful to offer, especially if you believe in your software. However, the obvious downfall is that people can order a software product, install it to their hard disk, send the CD back for a refund and cause the software vendor to go bankrupt. Palladium would make returnable software feasible, but until it is here, money back guarenteed software doesn't seem viable. On the other hand maybe someone does do this and has discovered a unique way to prevent the associated problems. If you have any ideas on this, share them. :-)

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              Lost User
              wrote on last edited by
              #11

              Marks & Spencer have the same problem ! Elaine (retail therapy fluffy tigress) PS No, I don't ! The tigress is here :-D

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              • M Martin Marvinski

                Has anyone ever done this with software? This is something that would be wonderful to offer, especially if you believe in your software. However, the obvious downfall is that people can order a software product, install it to their hard disk, send the CD back for a refund and cause the software vendor to go bankrupt. Palladium would make returnable software feasible, but until it is here, money back guarenteed software doesn't seem viable. On the other hand maybe someone does do this and has discovered a unique way to prevent the associated problems. If you have any ideas on this, share them. :-)

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                Wouter Dhondt
                wrote on last edited by
                #12

                We offer a money back guarantee for some of our products (the non trial versions). It's working great. Till now, I only had to refund 2: one which didn't have NT / 2000 / XP and didn't read the warning on the site and one who’s program was incompatible with ours. In total, the number of sales has increased. Most people who don't want it anymore just don't go through the hassle of asking a refund. Probably depends on the price of the product though... ----------------------- New and improved: kwakkelflap.com My second CP article: MAP files[^] while (!:bob:.IsDrunk()) { :bob:.Drink( :beer: ); }

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                • M Martin Marvinski

                  Has anyone ever done this with software? This is something that would be wonderful to offer, especially if you believe in your software. However, the obvious downfall is that people can order a software product, install it to their hard disk, send the CD back for a refund and cause the software vendor to go bankrupt. Palladium would make returnable software feasible, but until it is here, money back guarenteed software doesn't seem viable. On the other hand maybe someone does do this and has discovered a unique way to prevent the associated problems. If you have any ideas on this, share them. :-)

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                  Daniel Turini
                  wrote on last edited by
                  #13

                  Well, if you think twice, it isn't too hard for someone who already implemented a registration code implement a "unregistration code", that, once is showed to the user forbids the installation on that machine again. You'd only give the money back when you receive the proper "unregistration code". ORACLE One Real A$#h%le Called Lary Ellison

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                  • S Shog9 0

                    It's good to try new things, David...

                    Shog9

                    drifting along with the tumbling tumbleweeds...

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                    KaRl
                    wrote on last edited by
                    #14

                    Having a friend for dinner? :eek:


                    Shake, Courage. Shake.

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                    • D David Wulff

                      If you don't mind me asking, what was the purchase cost for that product?


                      David Wulff

                      "It is a helpless feeling to be unable to make something so terribly wrong... right."

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                      Todd C Wilson
                      wrote on last edited by
                      #15

                      $29.95. And it was per user, not per computer - so basically you could buy it, and install it on your home system, your laptop, your office desktop (pretty obvious, since you can't be using them all at once anyways, well, not very effectivly)


                      "I was in a computer game. Funny as hell, it was the most horrible thing I could think of."

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                      • K KaRl

                        Having a friend for dinner? :eek:


                        Shake, Courage. Shake.

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                        Todd C Wilson
                        wrote on last edited by
                        #16

                        KaЯl wrote: Having a friend for dinner? No, an old friend. With some fava beans and a nice chianti, of course. [Mmmm, tastes like chicken]


                        "I was in a computer game. Funny as hell, it was the most horrible thing I could think of."

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                        • T Todd C Wilson

                          KaЯl wrote: Having a friend for dinner? No, an old friend. With some fava beans and a nice chianti, of course. [Mmmm, tastes like chicken]


                          "I was in a computer game. Funny as hell, it was the most horrible thing I could think of."

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                          KaRl
                          wrote on last edited by
                          #17

                          I knew some parts of the US were still barbaric :wtf: (;) )


                          Shake, Courage. Shake.

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