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  3. Please be mindful of what user interface you are creating

Please be mindful of what user interface you are creating

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  • H Offline
    H Offline
    honey the codewitch
    wrote on last edited by
    #1

    My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

    Hi,

    I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
    Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
    Thanks for your consideration.

    Hello,

    You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

    Please let me know if you have any further questions

    Thank you

    Hi,

    I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

    Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

    Anyway, thanks for hearing me out regardless.

    I hope I didn't sound rude, but a little awareness goes a long way. :~

    To err is human. Fortune favors the monsters.

    M M J B J 9 Replies Last reply
    0
    • H honey the codewitch

      My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

      Hi,

      I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
      Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
      Thanks for your consideration.

      Hello,

      You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

      Please let me know if you have any further questions

      Thank you

      Hi,

      I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

      Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

      Anyway, thanks for hearing me out regardless.

      I hope I didn't sound rude, but a little awareness goes a long way. :~

      To err is human. Fortune favors the monsters.

      M Offline
      M Offline
      MarkTJohnson
      wrote on last edited by
      #2

      Not rude, misguided. You think they care.

      I’ve given up trying to be calm. However, I am open to feeling slightly less agitated.

      H 1 Reply Last reply
      0
      • M MarkTJohnson

        Not rude, misguided. You think they care.

        I’ve given up trying to be calm. However, I am open to feeling slightly less agitated.

        H Offline
        H Offline
        honey the codewitch
        wrote on last edited by
        #3

        It seems like it's a small outfit - at least that's the impression I get. They might care.

        To err is human. Fortune favors the monsters.

        M 1 Reply Last reply
        0
        • H honey the codewitch

          It seems like it's a small outfit - at least that's the impression I get. They might care.

          To err is human. Fortune favors the monsters.

          M Offline
          M Offline
          MarkTJohnson
          wrote on last edited by
          #4

          I mean I agree with you, the field should be defaulted to empty and set to be required. Their response seemed to say they didn't care about your point.

          I’ve given up trying to be calm. However, I am open to feeling slightly less agitated.

          H 1 Reply Last reply
          0
          • M MarkTJohnson

            I mean I agree with you, the field should be defaulted to empty and set to be required. Their response seemed to say they didn't care about your point.

            I’ve given up trying to be calm. However, I am open to feeling slightly less agitated.

            H Offline
            H Offline
            honey the codewitch
            wrote on last edited by
            #5

            That's the impression I was ultimately left with, but here's to hoping. And here's to me having a reason to look for an alternative.

            To err is human. Fortune favors the monsters.

            1 Reply Last reply
            0
            • H honey the codewitch

              My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

              Hi,

              I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
              Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
              Thanks for your consideration.

              Hello,

              You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

              Please let me know if you have any further questions

              Thank you

              Hi,

              I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

              Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

              Anyway, thanks for hearing me out regardless.

              I hope I didn't sound rude, but a little awareness goes a long way. :~

              To err is human. Fortune favors the monsters.

              M Offline
              M Offline
              Mycroft Holmes
              wrote on last edited by
              #6

              The default should be set by a user configured parameter, because all business are different and todays date could not be more incorrect!

              Never underestimate the power of human stupidity - RAH I'm old. I know stuff - JSOP

              1 Reply Last reply
              0
              • H honey the codewitch

                My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                Hi,

                I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                Thanks for your consideration.

                Hello,

                You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                Please let me know if you have any further questions

                Thank you

                Hi,

                I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                Anyway, thanks for hearing me out regardless.

                I hope I didn't sound rude, but a little awareness goes a long way. :~

                To err is human. Fortune favors the monsters.

                J Offline
                J Offline
                Jeremy Falcon
                wrote on last edited by
                #7

                What invoicing software is this? I'm not a fan of QuickBooks Online any more (used to be great though), but even they will default the due date for an invoice based on the payment terms you set beforehand (NET 15, NET, 30, etc.) and you can have a default payment term too.

                Jeremy Falcon

                1 Reply Last reply
                0
                • H honey the codewitch

                  My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                  Hi,

                  I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                  Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                  Thanks for your consideration.

                  Hello,

                  You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                  Please let me know if you have any further questions

                  Thank you

                  Hi,

                  I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                  Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                  Anyway, thanks for hearing me out regardless.

                  I hope I didn't sound rude, but a little awareness goes a long way. :~

                  To err is human. Fortune favors the monsters.

                  B Offline
                  B Offline
                  BernardIE5317
                  wrote on last edited by
                  #8

                  I have sent a number of such missives and am always surprised it is not common or required practice for recipients to take such as an opportunity to improve their product. Though on occasion I have been informed my suggestions "Will be forwarded to the engineering department" even re/ hardware .

                  C 1 Reply Last reply
                  0
                  • H honey the codewitch

                    My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                    Hi,

                    I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                    Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                    Thanks for your consideration.

                    Hello,

                    You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                    Please let me know if you have any further questions

                    Thank you

                    Hi,

                    I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                    Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                    Anyway, thanks for hearing me out regardless.

                    I hope I didn't sound rude, but a little awareness goes a long way. :~

                    To err is human. Fortune favors the monsters.

                    J Offline
                    J Offline
                    jmaida
                    wrote on last edited by
                    #9

                    The person you spoke with does probably does know their product in detail or not looking at the same view of the interface you are. Either way doomed to failure. Don't know how many invoices you submit per month but write your own form in word. I did it for years and worked just fine. but I only did about 3 a month.

                    "A little time, a little trouble, your better day" Badfinger

                    1 Reply Last reply
                    0
                    • H honey the codewitch

                      My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                      Hi,

                      I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                      Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                      Thanks for your consideration.

                      Hello,

                      You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                      Please let me know if you have any further questions

                      Thank you

                      Hi,

                      I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                      Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                      Anyway, thanks for hearing me out regardless.

                      I hope I didn't sound rude, but a little awareness goes a long way. :~

                      To err is human. Fortune favors the monsters.

                      D Offline
                      D Offline
                      DRHuff
                      wrote on last edited by
                      #10

                      I was dealing with an online tracking system and while I was at a meeting I pointed out that the various screens that I could see were all on the map page. I asked them why and they said its the primary page. So I asked them why the login page directed me to the main Billing page and I had to click 3 times to get the their so-called main page - every single time! Room got real quiet... People can be very blind to the defects in their software.

                      If you can't laugh at yourself - ask me and I will do it for you.

                      D D 2 Replies Last reply
                      0
                      • H honey the codewitch

                        My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                        Hi,

                        I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                        Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                        Thanks for your consideration.

                        Hello,

                        You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                        Please let me know if you have any further questions

                        Thank you

                        Hi,

                        I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                        Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                        Anyway, thanks for hearing me out regardless.

                        I hope I didn't sound rude, but a little awareness goes a long way. :~

                        To err is human. Fortune favors the monsters.

                        E Offline
                        E Offline
                        englebart
                        wrote on last edited by
                        #11

                        “ON RECEIPT” should fit. (If I counted correctly ) Just view source and replace the date validation routine.

                        1 Reply Last reply
                        0
                        • H honey the codewitch

                          My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                          Hi,

                          I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                          Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                          Thanks for your consideration.

                          Hello,

                          You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                          Please let me know if you have any further questions

                          Thank you

                          Hi,

                          I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                          Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                          Anyway, thanks for hearing me out regardless.

                          I hope I didn't sound rude, but a little awareness goes a long way. :~

                          To err is human. Fortune favors the monsters.

                          J Offline
                          J Offline
                          Jacquers
                          wrote on last edited by
                          #12

                          The default due date should be yesterday ;P Seriously though, that should be a configurable option.

                          1 Reply Last reply
                          0
                          • B BernardIE5317

                            I have sent a number of such missives and am always surprised it is not common or required practice for recipients to take such as an opportunity to improve their product. Though on occasion I have been informed my suggestions "Will be forwarded to the engineering department" even re/ hardware .

                            C Offline
                            C Offline
                            Cpichols
                            wrote on last edited by
                            #13

                            This must be SOP for my company because we get forwarded comments and suggestions.

                            B 1 Reply Last reply
                            0
                            • C Cpichols

                              This must be SOP for my company because we get forwarded comments and suggestions.

                              B Offline
                              B Offline
                              BernardIE5317
                              wrote on last edited by
                              #14

                              Are the forwarded comments and suggestions at your firm helpful . Perhaps you have received some of my own .

                              C 1 Reply Last reply
                              0
                              • B BernardIE5317

                                Are the forwarded comments and suggestions at your firm helpful . Perhaps you have received some of my own .

                                C Offline
                                C Offline
                                Cpichols
                                wrote on last edited by
                                #15

                                Sometimes they are, but unless you are an event organizer, you haven't made suggestions for the platform I work on. I always appreciate the effort to improve the tools instead of just whining about them publicly ;P

                                1 Reply Last reply
                                0
                                • H honey the codewitch

                                  My interaction with my business invoicing support. It's illuminating. Update: They said they would pass it along to the development team. So maybe something will happen. :thumbsup:

                                  Hi,

                                  I just have a suggestion. When sending an invoice, the due date defaults to the day's date. Unfortunately that has caused me to send off a couple of invoices with same day turn arounds attached to them.
                                  Wouldn't it be a good idea to default the date entry field in that section it to like 30 days from todays date? Just my $0.02
                                  Thanks for your consideration.

                                  Hello,

                                  You are able to change the due date to what you would like. We don't have a default due date because all businesses are different for their payment terms.

                                  Please let me know if you have any further questions

                                  Thank you

                                  Hi,

                                  I understand what you’re saying but you *do* have a default, and it defaults to today, which is the right answer for almost nobody.

                                  Maybe if you required someone to put in a date it wouldn’t cause issues. Or maybe I’m the only one that’s ever fired off an invoice with the default date, but I doubt it.

                                  Anyway, thanks for hearing me out regardless.

                                  I hope I didn't sound rude, but a little awareness goes a long way. :~

                                  To err is human. Fortune favors the monsters.

                                  A Offline
                                  A Offline
                                  agolddog
                                  wrote on last edited by
                                  #16

                                  Should've been rude. And included a screen shot to support your position.

                                  1 Reply Last reply
                                  0
                                  • D DRHuff

                                    I was dealing with an online tracking system and while I was at a meeting I pointed out that the various screens that I could see were all on the map page. I asked them why and they said its the primary page. So I asked them why the login page directed me to the main Billing page and I had to click 3 times to get the their so-called main page - every single time! Room got real quiet... People can be very blind to the defects in their software.

                                    If you can't laugh at yourself - ask me and I will do it for you.

                                    D Offline
                                    D Offline
                                    DerekT P
                                    wrote on last edited by
                                    #17

                                    DRHuff wrote:

                                    People can be very blind to the defects in their software.

                                    I think that's true of most of us, at least some of the time. The trick is to be willing to see, though! It also applies to proof-reading - so easy to read something 10 times yourself that you've written and not spot something that jumps out at another reader. :doh:

                                    Telegraph marker posts ... nothing to do with IT Phasmid email discussion group ... also nothing to do with IT Beekeeping and honey site ... still nothing to do with IT

                                    1 Reply Last reply
                                    0
                                    • D DRHuff

                                      I was dealing with an online tracking system and while I was at a meeting I pointed out that the various screens that I could see were all on the map page. I asked them why and they said its the primary page. So I asked them why the login page directed me to the main Billing page and I had to click 3 times to get the their so-called main page - every single time! Room got real quiet... People can be very blind to the defects in their software.

                                      If you can't laugh at yourself - ask me and I will do it for you.

                                      D Offline
                                      D Offline
                                      David On Life
                                      wrote on last edited by
                                      #18

                                      Reminds me of the time I complained about the text on disabled buttons in a UI being the same color as the button (rendering the text invisible). I was told they wouldn't fix it and that I should change my [Windows] color scheme.... (affecting all my apps, not just this one). Then, I told them I was using the default, out of the box, [Windows] color scheme... and then they said, "oh," and fixed it. :) Apparently, none of their staff was using the default color scheme...

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