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  3. HP extortion?

HP extortion?

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  • S Slacker007

    MikeCO10 wrote:

    use my Sawzall and cut it into about 5 pieces

    This is an acceptable solution to this problem for sure, but I really likes Mike's sledgehammer recommendation as it allows the rage to build within you, flow through you, and into the object you are destroying. Thus, reconnecting you with the ancient gods of war, if only for a brief moment in time. something to consider for sure. :-D

    M Offline
    M Offline
    MikeCO10
    wrote on last edited by
    #8

    Yes! I suppose I could circle around it, sledgehammer in hand, staring at it and then...

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    • M MikeCO10

      So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

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      Andre Oosthuizen
      wrote on last edited by
      #9

      Saw this - Florida man might just stick it to HP for injecting sneaky DRM update into his printers that rejected non-HP ink[^]. After using the saw AND the sledgehammer, maybe another route. Might proof to be a lengthy and unsuccessful one though, leading to more sledgehammer's and maybe buildings and cars. ;)

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      • M MikeCO10

        Yes! I suppose I could circle around it, sledgehammer in hand, staring at it and then...

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        Rich Leyshon
        wrote on last edited by
        #10

        Instructional video (jump to 8:55) Dave Gorman: Why the Hell is Printer Ink So Expensive? | Modern Life is Goodish - YouTube[^]

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        • S Slacker007

          MikeCO10 wrote:

          use my Sawzall and cut it into about 5 pieces

          This is an acceptable solution to this problem for sure, but I really likes Mike's sledgehammer recommendation as it allows the rage to build within you, flow through you, and into the object you are destroying. Thus, reconnecting you with the ancient gods of war, if only for a brief moment in time. something to consider for sure. :-D

          E Offline
          E Offline
          englebart
          wrote on last edited by
          #11

          I think the sledgehammer could be the safer option if appropriate safety gear like a full face shield is utilized.

          1 Reply Last reply
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          • M MikeCO10

            So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

            F Offline
            F Offline
            fgs1963
            wrote on last edited by
            #12

            Just cancel the subscription and buy cartridges whenever they run out. I know it's in vogue here at CP to trash HP printers... and I'm not here to defend HP in any way but I bought an HP Envy all-in-one ~5 years ago. I print as infrequently as you - maybe less. My cartridges easily last 18 months maybe longer. Be a grown up and don't trash a perfectly functional printer based on your dislike of their silly subscription plan and your guess about cartridge longevity.

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            • OriginalGriffO OriginalGriff

              Better still, get a laser and end up with a printer that you turn on, print, and turn off - instead of turn on, print, swear, flush, swear, flush, swear, change a cartridge, print, swear, ... I'm pretty sure I got through more ink (and paper) trying to get acceptable print quality than I ever used on actual prints.

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

              C Offline
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              charlieg
              wrote on last edited by
              #13

              truth :)

              Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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              • R Rich Leyshon

                Can you disconnect the printer from the net and USB it to the PC? Might stop it from getting the cartridges turned off. I agree that many things that HP does can drive you nuts but I do have to say that having printers at home and the office on Instant Ink is fantastic when they get regular use. Neither has ever run out of ink and the savings compared to any printer I've ever used (where you had to buy cartridges) are very substantial.

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                charlieg
                wrote on last edited by
                #14

                Nope, you cannot. There is something in the printer firmware (deadman timer of some type?) that disables the printer if it can't phone home. The best part is that nothing in the HP software or the printer will tell you what the problem is. It just refuses to print.

                Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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                • M MikeCO10

                  So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

                  C Offline
                  C Offline
                  charlieg
                  wrote on last edited by
                  #15

                  yeah, you must have missed my own rant from a few months ago. Happily printing on a brother duplex laser.

                  Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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                  • M MikeCO10

                    So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

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                    C Offline
                    Cp Coder
                    wrote on last edited by
                    #16

                    Years ago in the days of Windows XP, I made the mistake of buying a HP scanner. A little while later, Windows 7 came out and I tried to get a driver for 7. HP told me that they will not provide a driver for my scanner compatible with Windows 7. When I asked the HP help desk "What am I supposed to do?", they told me to buy a new scanner! I thought that was excellent advice, so I bought a Canon scanner and took a solemn oath never to buy any HP product again. :mad:

                    Get me coffee and no one gets hurt!

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                    • C Cp Coder

                      Years ago in the days of Windows XP, I made the mistake of buying a HP scanner. A little while later, Windows 7 came out and I tried to get a driver for 7. HP told me that they will not provide a driver for my scanner compatible with Windows 7. When I asked the HP help desk "What am I supposed to do?", they told me to buy a new scanner! I thought that was excellent advice, so I bought a Canon scanner and took a solemn oath never to buy any HP product again. :mad:

                      Get me coffee and no one gets hurt!

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                      R Offline
                      Rick York
                      wrote on last edited by
                      #17

                      I had the misfortune of having them as a customer and that convinced me to avoid all HP products. This story adds more confirmation for that decision.

                      "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

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                      • M MikeCO10

                        So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

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                        N Offline
                        Nelek
                        wrote on last edited by
                        #18

                        You are quite late to the party. I decided to not buy anything from them back in 2004 or 2005 when a Laptop from HP would deny to boot from CDs that were not from HP, so no possible help using tools from other vendors.

                        M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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                        • C Cp Coder

                          Years ago in the days of Windows XP, I made the mistake of buying a HP scanner. A little while later, Windows 7 came out and I tried to get a driver for 7. HP told me that they will not provide a driver for my scanner compatible with Windows 7. When I asked the HP help desk "What am I supposed to do?", they told me to buy a new scanner! I thought that was excellent advice, so I bought a Canon scanner and took a solemn oath never to buy any HP product again. :mad:

                          Get me coffee and no one gets hurt!

                          C Offline
                          C Offline
                          CPallini
                          wrote on last edited by
                          #19

                          Cp-Coder wrote:

                          Years ago in the days of Windows XP, I made the mistake of buying a HP scanner. A little while later, Windows 7 came out and I tried to get a driver for 7. HP told me that they will not provide a driver for my scanner compatible with Windows 7

                          Same here. But as 'generic scanner' it worked on linux boxes and then, with Windows 8, magically I was able to use it again. Good hardware, anyway.

                          "In testa che avete, Signor di Ceprano?" -- Rigoletto

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                          • M MikeCO10

                            So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

                            J Offline
                            J Offline
                            jschell
                            wrote on last edited by
                            #20

                            At least one lawsuit that points out that even if you pay it doesn't work HP Sued Again For Cheating Printer Customers, This Time Over Its Instant Ink Program - National Consumer News | Educating and helping U.S. consumers | Disclose Fraudulent Advertising | Providing News On Lowest Prescription Prices |[^]

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                            • M MikeCO10

                              So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

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                              D Offline
                              David Crow
                              wrote on last edited by
                              #21

                              I've used their Officejet Pro 8600 since 2011 with nary an issue. I do use HP ink, but I buy it deeply discounted, and sometimes slightly expired, online.

                              "One man's wage rise is another man's price increase." - Harold Wilson

                              "Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons

                              "You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles

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                              • C charlieg

                                yeah, you must have missed my own rant from a few months ago. Happily printing on a brother duplex laser.

                                Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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                                MikeCO10
                                wrote on last edited by
                                #22

                                Yep, I did, sadly...

                                1 Reply Last reply
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                                • M MikeCO10

                                  So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

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                                  J Offline
                                  Jacquers
                                  wrote on last edited by
                                  #23

                                  It seems like you can unsubscribe: [How can I print without this instant ink stuff - HP Support Community - 8268492](https://h30434.www3.hp.com/t5/Printer-Ink-Cartridges-Print-Quality/How-can-I-print-without-this-instant-ink-stuff/td-p/8268492#:~:text=You do not have to,the service%2C Cancel the subscription.&text=Want to Cancel your Subscription%3F) [Other Info](https://silicophilic.com/bypass-hp-instant-ink/)

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                                  • F fgs1963

                                    Just cancel the subscription and buy cartridges whenever they run out. I know it's in vogue here at CP to trash HP printers... and I'm not here to defend HP in any way but I bought an HP Envy all-in-one ~5 years ago. I print as infrequently as you - maybe less. My cartridges easily last 18 months maybe longer. Be a grown up and don't trash a perfectly functional printer based on your dislike of their silly subscription plan and your guess about cartridge longevity.

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                                    M Offline
                                    MikeCO10
                                    wrote on last edited by
                                    #24

                                    Oh, I'm not really going to smash the printer, and I'm not trashing the printer; it does what it is supposed to do , short of an occasional Wifi disconnect. What I was trashing was the wording of the email • IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends, complete with the underline. Basically, we'll kill perfectly good cartridges if you don't pay the ransom. Not even a "Pay us $10-15 if you want them to remain active". It is heartening to hear the cartridges will last around 18 months, my last inkjet didn't perform that well.

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                                    • J jschell

                                      At least one lawsuit that points out that even if you pay it doesn't work HP Sued Again For Cheating Printer Customers, This Time Over Its Instant Ink Program - National Consumer News | Educating and helping U.S. consumers | Disclose Fraudulent Advertising | Providing News On Lowest Prescription Prices |[^]

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                                      M Offline
                                      MikeCO10
                                      wrote on last edited by
                                      #25

                                      Seems this one also is going to be settled, based on an order of the court on 2/7. Barnert v. HP, Inc. Guess it's cheaper to just pay out settlements than redo your business model.

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                                      • M MikeCO10

                                        So, bought an HP Envy printer, not so much by choice but needed it that day, and didn't want to pay a fortune for it since it is in a second location where it isn't used much. It came with a free subscription to instant ink and in a moment of stupidity, I signed up for it. Mostly because I was thinking these cartridges will dry out before they are empty. Fastforward 6 months and here is an email from HP (emphasis added): Hi Michael, Your free trial of HP Instant Ink for your HP ENVY 6458e All-in-One Printer will be ending on 24 February 2023. We want to make sure you have a seamless transition to your subscription plan. Time is running out! Finish your subscription account today! • Add a payment method today, so you can continue printing with the subscription ink cartridges after your trial ends. • You can always change or cancel your plan anytime from your dashboard. •IMPORTANT! If you do not provide a payment method, your subscription cartridges will no longer work after your trial ends. I've printed 148 pages in 6 months, 40 of which were special and I could have waited to print them on my Canon at home. My options are to pay $12/yr to print 10 pages per month, or $48/yr to print 50. Or spend around $35 and buy new cartridges and throw out perfectly good ones. The option I'm really considering is to buy a new Canon for around $140, take the HP outside, use my Sawzall and cut it into about 5 pieces and send it to the CEO of HP. I know the cost effective option is to just pay the ransom, but it's really a matter of principle as I will never buy anything from HP again, and that includes a potential tens of thousands of dollars for work. I have a week, so I'll stew on it for a while.

                                        R Offline
                                        R Offline
                                        Rage
                                        wrote on last edited by
                                        #26

                                        I have to play devil's advocate here : Had to buy a hp printer in the lockdown times for school-at-home, subscribed to hp ink because of the usual "print-once-a-month-and-throw-the-dried-cartridge-away scheme", and I am more than happy about it : I have paid something like 5€/year since then, and my printer is always ready-to-go or I have a replacement cartridge I can use. The backdraws are the necessity to be online to be able to print, and the hp toolchain for printing/scanning/managing that used to be quite good, and that got recently "upgaded" to a POS.

                                        Do not escape reality : improve reality !

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                                        • R Rage

                                          I have to play devil's advocate here : Had to buy a hp printer in the lockdown times for school-at-home, subscribed to hp ink because of the usual "print-once-a-month-and-throw-the-dried-cartridge-away scheme", and I am more than happy about it : I have paid something like 5€/year since then, and my printer is always ready-to-go or I have a replacement cartridge I can use. The backdraws are the necessity to be online to be able to print, and the hp toolchain for printing/scanning/managing that used to be quite good, and that got recently "upgaded" to a POS.

                                          Do not escape reality : improve reality !

                                          M Offline
                                          M Offline
                                          MikeCO10
                                          wrote on last edited by
                                          #27

                                          Their minimum plan here is $12/yr for 10 pages/month and I'm undecided since this isn't a full time location for me. Either pay $30ish for the cartridges or give em $12. The question is what happens if the cartridges stop printing before the page count is up? Is it a hassle to get them in that case?

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