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External Hard Drive Recovery

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  • H honey the codewitch

    I don't buy Seagates because that happens. Their drive controller circuitry just up and quits. Mine have come back periodically. Randomly. But no recovery tools will work on a drive with a dead controller.

    To err is human. Fortune favors the monsters.

    K Offline
    K Offline
    Kevin Marois
    wrote on last edited by
    #3

    Is there nothing I can do?

    If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

    H 1 Reply Last reply
    0
    • K Kevin Marois

      I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

      If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

      P Offline
      P Offline
      Peter_in_2780
      wrote on last edited by
      #4

      Can you hear/feel it spin up and load when you power it on? If so you might have some luck pulling the drive itself out and putting it in a USB/SATA dock. I have a two-bay one and use it a lot flipping drives and their contents around.

      Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

      K 1 Reply Last reply
      0
      • K Kevin Marois

        Is there nothing I can do?

        If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

        H Offline
        H Offline
        honey the codewitch
        wrote on last edited by
        #5

        You could send it to a data recovery outfit, but it won't be cheap. They'll take the drive apart in a clean environment and pull stuff right off the platters, or even simply replace the drive controller. I don't think there's anything *reliable* you can do yourself. I've had two do exactly what yours is doing. The only thing you might be able to do on your own is what I did. Leave it in your machine and pray. One day, when you boot, the little hamster in the thing will come back to life and the drive will enumerate. At that point copy everything you have. PSA: Seagate's commercial stuff is supposedly good. Their consumer gear is a dumpster fire in my experience. Multiple bad drives with your issue.

        To err is human. Fortune favors the monsters.

        J 1 Reply Last reply
        0
        • P Peter_in_2780

          Can you hear/feel it spin up and load when you power it on? If so you might have some luck pulling the drive itself out and putting it in a USB/SATA dock. I have a two-bay one and use it a lot flipping drives and their contents around.

          Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

          K Offline
          K Offline
          Kevin Marois
          wrote on last edited by
          #6

          Yes, I think it's spinning up. It's already in an external case

          If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

          J 1 Reply Last reply
          0
          • K Kevin Marois

            I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

            If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

            S Offline
            S Offline
            Southmountain
            wrote on last edited by
            #7

            look at these tools, one of them may help you to back up the file from the hard drive...

            diligent hands rule....

            1 Reply Last reply
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            • K Kevin Marois

              I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

              If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #8

              not that it matters too much , but it could help

              my PC's are not longer seeing

              1. Is it "PC" (single ? ) or "PC's" (multiple ?) 2. Linux or Windoze? 3. OK , it spins and does not smoke what does ANY software tool say ?

              1 Reply Last reply
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              • K Kevin Marois

                I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                J Offline
                J Offline
                jhaga
                wrote on last edited by
                #9

                Kevin Marois wrote:

                drive that my PC's are not longer seeing

                Try different USB ports, try with all USB cables you have, different computers and operating systems. Go to windows Disk Management and see if maybe you only need to assign a Drive Letter to the drive.

                jhaga

                1 Reply Last reply
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                • K Kevin Marois

                  I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                  If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                  T Offline
                  T Offline
                  theoldfool
                  wrote on last edited by
                  #10

                  Won't help if it is the controller, but I have managed to recover data by putting the drive in the freezer for 10-15 minutes.

                  >64 Some days the dragon wins. Suck it up.

                  1 Reply Last reply
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                  • K Kevin Marois

                    I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                    If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                    C Offline
                    C Offline
                    Cp Coder
                    wrote on last edited by
                    #11

                    Try running Diskpart from the Powershell. At the Diskpart prompt type list disk. Diskpart will see the disk and list it even if it has never been formatted or partitions created. If the disk is not shown in the list of disks recognized by Diskpart, I am afraid I don't believe you can recover it. Good luck!

                    Get me coffee and no one gets hurt!

                    1 Reply Last reply
                    0
                    • K Kevin Marois

                      I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                      If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                      R Offline
                      R Offline
                      Ron Anders
                      wrote on last edited by
                      #12

                      If drive is a spinner: If its clicking, it's over If you can feel it spinning, there is hope Crack open the case to extract laptop sized drive and hook it up to sata cables somehow on another pc or sata to usb adapter to then see if you can see it. I drive is an SSD: Silly Wabbit, it's over.

                      1 Reply Last reply
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                      • K Kevin Marois

                        I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                        If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                        J Offline
                        J Offline
                        Jeremy Falcon
                        wrote on last edited by
                        #13

                        Is it a HDD with a mechanical failure? As in, do you hear the head attempt to move at all on the platter? If that's the cause, you'll need to _carefully_ transfer the plates to another drive first. If that's not the case and it's just a corrupted table maybe with a few bad sectors, most file recovery software can help with that. More importantly, I haven't used HDDs in years, but even back then Seagate is what you used when you don't care about reliability. If it's important, remote backups or a RAID. If it's not important, move on with life. :)

                        Jeremy Falcon

                        H 1 Reply Last reply
                        0
                        • K Kevin Marois

                          I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                          If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                          J Offline
                          J Offline
                          Jeremy Falcon
                          wrote on last edited by
                          #14

                          Oh, you probably know this, but if you do have to transfer the platters to another drive... keep them far, far, far away from magnets during the process. And don't let the oil on your fingers get on them.

                          Jeremy Falcon

                          1 Reply Last reply
                          0
                          • K Kevin Marois

                            Yes, I think it's spinning up. It's already in an external case

                            If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                            J Offline
                            J Offline
                            Jeremy Falcon
                            wrote on last edited by
                            #15

                            Can you hear the head moving or is it just the platters spinning?

                            Jeremy Falcon

                            1 Reply Last reply
                            0
                            • K Kevin Marois

                              I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                              If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                              L Offline
                              L Offline
                              Lost User
                              wrote on last edited by
                              #16

                              There should have been a backup. "Hope" isn't a viable long term strategy.

                              Bastard Programmer from Hell :suss: "If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.

                              T J 2 Replies Last reply
                              0
                              • L Lost User

                                There should have been a backup. "Hope" isn't a viable long term strategy.

                                Bastard Programmer from Hell :suss: "If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.

                                T Offline
                                T Offline
                                theoldfool
                                wrote on last edited by
                                #17

                                "Hope" isn't a viable long term strategy.

                                Rats!

                                >64 Some days the dragon wins. Suck it up.

                                1 Reply Last reply
                                0
                                • K Kevin Marois

                                  I have a Seagate 5gb drive that my PC's are not longer seeing. I'm hoping it's not lost. Is there any good tools out there for diagnosing & recovering drives?

                                  If it's not broken, fix it until it is. Everything makes sense in someone's mind. Ya can't fix stupid.

                                  D Offline
                                  D Offline
                                  dandy72
                                  wrote on last edited by
                                  #18

                                  As others have said, if the drive isn't being seen at all by the host PC, it's unlikely any software will be able to offer much of a solution. A data recovery service might move its platters to a drive with an identical board. How valuable is that data to you? I'm not even going to mention backups at this time. I know the feeling, and it's not a good one.

                                  1 Reply Last reply
                                  0
                                  • J Jeremy Falcon

                                    Is it a HDD with a mechanical failure? As in, do you hear the head attempt to move at all on the platter? If that's the cause, you'll need to _carefully_ transfer the plates to another drive first. If that's not the case and it's just a corrupted table maybe with a few bad sectors, most file recovery software can help with that. More importantly, I haven't used HDDs in years, but even back then Seagate is what you used when you don't care about reliability. If it's important, remote backups or a RAID. If it's not important, move on with life. :)

                                    Jeremy Falcon

                                    H Offline
                                    H Offline
                                    honey the codewitch
                                    wrote on last edited by
                                    #19

                                    I almost guarantee it's a drive controller problem. Seagate drives do this to me too.

                                    To err is human. Fortune favors the monsters.

                                    J 1 Reply Last reply
                                    0
                                    • H honey the codewitch

                                      I don't buy Seagates because that happens. Their drive controller circuitry just up and quits. Mine have come back periodically. Randomly. But no recovery tools will work on a drive with a dead controller.

                                      To err is human. Fortune favors the monsters.

                                      J Offline
                                      J Offline
                                      jmaida
                                      wrote on last edited by
                                      #20

                                      When my Seagate recently failed to be seen by my PC, I pulled it out of computer attached to a SATA to USB cable, put on it top of a freeze pack from fridge and fired it up. It was heat problem with controller. I was able to pull all the data off to another external drive. Replaced it (grrr with a spare seagate drive copied data back and done. Yes, I hope I have better luck with my spare seagate (Barricuda). This is second time I have saved a drive using a freeze pack.

                                      "A little time, a little trouble, your better day" Badfinger

                                      H 1 Reply Last reply
                                      0
                                      • H honey the codewitch

                                        You could send it to a data recovery outfit, but it won't be cheap. They'll take the drive apart in a clean environment and pull stuff right off the platters, or even simply replace the drive controller. I don't think there's anything *reliable* you can do yourself. I've had two do exactly what yours is doing. The only thing you might be able to do on your own is what I did. Leave it in your machine and pray. One day, when you boot, the little hamster in the thing will come back to life and the drive will enumerate. At that point copy everything you have. PSA: Seagate's commercial stuff is supposedly good. Their consumer gear is a dumpster fire in my experience. Multiple bad drives with your issue.

                                        To err is human. Fortune favors the monsters.

                                        J Offline
                                        J Offline
                                        jschell
                                        wrote on last edited by
                                        #21

                                        I see reports like the following pop up every once in a while. I think have seen them show up from different sources but the number of drives covered is always amazing to me. Notice 171,000+ drives. Hard Drive Failure Rates for Q1 2021[^]

                                        honey the codewitch wrote:

                                        Seagate's commercial stuff is supposedly good

                                        I think the following from the above suggests they agree with you. "...that the 18TB Seagate drives...Customer development units are mechanically complete, but the firmware is considered non-production and as such the drives are considered test drives."

                                        1 Reply Last reply
                                        0
                                        • L Lost User

                                          There should have been a backup. "Hope" isn't a viable long term strategy.

                                          Bastard Programmer from Hell :suss: "If you just follow the bacon Eddy, wherever it leads you, then you won't have to think about politics." -- Some Bell.

                                          J Offline
                                          J Offline
                                          jschell
                                          wrote on last edited by
                                          #22

                                          Eddy Vluggen wrote:

                                          "Hope" isn't a viable long term strategy.

                                          hmmm....I hope I outlive that a**hole across the street so I can dance on his grave. So you are saying I am wasting my time?

                                          L 1 Reply Last reply
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