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  3. my laptop for business crashed last friday

my laptop for business crashed last friday

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  • S Southmountain

    it (HP probook with AMD CPU) suddenly had black screen in the morning when I was working in home. so I had to drive to company technology support express to get help. it turns out to be hard drive and motherboard failure. It is a brand new one and I used just 5 months.

    diligent hands rule....

    J Offline
    J Offline
    jmaida
    wrote on last edited by
    #2

    Happens. Probably under warranty. Hope you were backed up. Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

    "A little time, a little trouble, your better day" Badfinger

    RaviBeeR L J 3 Replies Last reply
    0
    • J jmaida

      Happens. Probably under warranty. Hope you were backed up. Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

      "A little time, a little trouble, your better day" Badfinger

      RaviBeeR Offline
      RaviBeeR Offline
      RaviBee
      wrote on last edited by
      #3

      jmaida wrote:

      Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

      True.  And HP laptops have a reputation for failing due to overheating.  I don't recommend buying HP products aside from their printers that seem to be very reliable. /ravi

      My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

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      • RaviBeeR RaviBee

        jmaida wrote:

        Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

        True.  And HP laptops have a reputation for failing due to overheating.  I don't recommend buying HP products aside from their printers that seem to be very reliable. /ravi

        My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

        N Offline
        N Offline
        Nelek
        wrote on last edited by
        #4

        Ravi Bhavnani wrote:

        aside from their printers that seem to be very reliable.

        But too expensive at the end (if you consider the Ink) in the balance and too annoying too.

        M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

        1 Reply Last reply
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        • S Southmountain

          it (HP probook with AMD CPU) suddenly had black screen in the morning when I was working in home. so I had to drive to company technology support express to get help. it turns out to be hard drive and motherboard failure. It is a brand new one and I used just 5 months.

          diligent hands rule....

          N Offline
          N Offline
          Nelek
          wrote on last edited by
          #5

          For my HP Elitebook is the battery and the performance what is driving me nuts. My laptop is now no laptop, it is a movil desktop as it has to be 100% connected to battery supply. I switch it on, log in and then go making (and drinking) coffee because it needs around 10-15 minutes to complete all "startup" tasks, where the only one I added is just to open the windows explorer in a concrete folder, the rest are domain policies. Opening an office document in sharepoint needs 3-5 minutes, and so on... it bugs the hell out of me. Sadly I must stick with it for a while as the next (already ordered) model is not available right now :mad: :doh: :sigh:

          M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

          1 Reply Last reply
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          • RaviBeeR RaviBee

            jmaida wrote:

            Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

            True.  And HP laptops have a reputation for failing due to overheating.  I don't recommend buying HP products aside from their printers that seem to be very reliable. /ravi

            My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

            K Offline
            K Offline
            Kenneth Haugland
            wrote on last edited by
            #6

            I had a monitor from HP that decided to turn on and off randomly. The other HP parts also started failing in succession, would generally not recommend HP.

            O 1 Reply Last reply
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            • J jmaida

              Happens. Probably under warranty. Hope you were backed up. Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

              "A little time, a little trouble, your better day" Badfinger

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #7

              jmaida wrote:

              Laptops are notorious for hard drive and motherboard failures.

              I have been using laptops (mainly Dell) in business and at home for approaching 30 years and never experienced or even heard of that happening, to me or any of my work colleagues.

              N S 2 Replies Last reply
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              • RaviBeeR RaviBee

                jmaida wrote:

                Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

                True.  And HP laptops have a reputation for failing due to overheating.  I don't recommend buying HP products aside from their printers that seem to be very reliable. /ravi

                My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

                R Offline
                R Offline
                Rage
                wrote on last edited by
                #8

                Ravi Bhavnani wrote:

                I don't recommend buying HP products

                I cannot think of a reliable alternative. To my experience, everything else is worse.

                Do not escape reality : improve reality !

                RaviBeeR 1 Reply Last reply
                0
                • S Southmountain

                  it (HP probook with AMD CPU) suddenly had black screen in the morning when I was working in home. so I had to drive to company technology support express to get help. it turns out to be hard drive and motherboard failure. It is a brand new one and I used just 5 months.

                  diligent hands rule....

                  S Offline
                  S Offline
                  Single Step Debugger
                  wrote on last edited by
                  #9

                  Southmountain wrote:

                  HP

                  There is your problem ^

                  Advertise here – minimum three posts per day are guaranteed.

                  1 Reply Last reply
                  0
                  • K Kenneth Haugland

                    I had a monitor from HP that decided to turn on and off randomly. The other HP parts also started failing in succession, would generally not recommend HP.

                    O Offline
                    O Offline
                    obermd
                    wrote on last edited by
                    #10

                    Their EliteDisplay line of monitors are excellent, but overpriced. Remember, HP's old nickname was "High Priced"

                    K 1 Reply Last reply
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                    • J jmaida

                      Happens. Probably under warranty. Hope you were backed up. Laptops are notorious for hard drive and motherboard failures. Usually heat or impact related.

                      "A little time, a little trouble, your better day" Badfinger

                      J Offline
                      J Offline
                      jschell
                      wrote on last edited by
                      #11

                      jmaida wrote:

                      Laptops are notorious for hard drive and motherboard failures.

                      About 250 million laptops in the world per year. So yes some of them will fail for all sorts of reasons. Following suggests probably 2% which is a lot of laptops. That might be low but it doesn't suggest it is all that high. https://techgenix.com/laptop-and-pc-failure-rates/[^]

                      J 1 Reply Last reply
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                      • R Rage

                        Ravi Bhavnani wrote:

                        I don't recommend buying HP products

                        I cannot think of a reliable alternative. To my experience, everything else is worse.

                        Do not escape reality : improve reality !

                        RaviBeeR Offline
                        RaviBeeR Offline
                        RaviBee
                        wrote on last edited by
                        #12

                        I've never had a problem with Dell and Lenovo hardware.  Their machines seem to work well. /ravi

                        My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com

                        1 Reply Last reply
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                        • L Lost User

                          jmaida wrote:

                          Laptops are notorious for hard drive and motherboard failures.

                          I have been using laptops (mainly Dell) in business and at home for approaching 30 years and never experienced or even heard of that happening, to me or any of my work colleagues.

                          N Offline
                          N Offline
                          Nelek
                          wrote on last edited by
                          #13

                          For me the dell hardware was the most reliable too. My wife is still using the Dell Laptop I bought from the company in 2015 when I moved on. I started using it in 2012, and besides a tiny temperature problem, it still works like charm.

                          M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

                          1 Reply Last reply
                          0
                          • O obermd

                            Their EliteDisplay line of monitors are excellent, but overpriced. Remember, HP's old nickname was "High Priced"

                            K Offline
                            K Offline
                            Kenneth Haugland
                            wrote on last edited by
                            #14

                            Guess Im just the unlucky one then, because the relatively cheap monitor ($250) I bought broke after roughly 1 year. One of the capacitors got busted.

                            1 Reply Last reply
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                            • J jschell

                              jmaida wrote:

                              Laptops are notorious for hard drive and motherboard failures.

                              About 250 million laptops in the world per year. So yes some of them will fail for all sorts of reasons. Following suggests probably 2% which is a lot of laptops. That might be low but it doesn't suggest it is all that high. https://techgenix.com/laptop-and-pc-failure-rates/[^]

                              J Offline
                              J Offline
                              jmaida
                              wrote on last edited by
                              #15

                              you did some homework. Thanx I have only lost 1 laptop to a bad motherboard (heat) of my many laptops over the years, but have had to replace hard drive more than a couple of times. Not so much since they moved to SSD's. Had a number of colleagues who were not so fortunate, but they traveled a lot so impacts were probably the reason. Lenova's seem to be most solid. If laptop sits on one's desk all the time, then probably the same failure rate as desktops.

                              "A little time, a little trouble, your better day" Badfinger

                              J 1 Reply Last reply
                              0
                              • L Lost User

                                jmaida wrote:

                                Laptops are notorious for hard drive and motherboard failures.

                                I have been using laptops (mainly Dell) in business and at home for approaching 30 years and never experienced or even heard of that happening, to me or any of my work colleagues.

                                S Offline
                                S Offline
                                Southmountain
                                wrote on last edited by
                                #16

                                agree

                                diligent hands rule....

                                1 Reply Last reply
                                0
                                • J jmaida

                                  you did some homework. Thanx I have only lost 1 laptop to a bad motherboard (heat) of my many laptops over the years, but have had to replace hard drive more than a couple of times. Not so much since they moved to SSD's. Had a number of colleagues who were not so fortunate, but they traveled a lot so impacts were probably the reason. Lenova's seem to be most solid. If laptop sits on one's desk all the time, then probably the same failure rate as desktops.

                                  "A little time, a little trouble, your better day" Badfinger

                                  J Offline
                                  J Offline
                                  jschell
                                  wrote on last edited by
                                  #17

                                  There is another site (service) that publishes results for failure rates for different drives by the specific product id. So not for example just by manufacture. Backblaze Drive Stats for Q2 2022[^]

                                  J 1 Reply Last reply
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                                  • J jschell

                                    There is another site (service) that publishes results for failure rates for different drives by the specific product id. So not for example just by manufacture. Backblaze Drive Stats for Q2 2022[^]

                                    J Offline
                                    J Offline
                                    jmaida
                                    wrote on last edited by
                                    #18

                                    got it. thanx for the link.

                                    "A little time, a little trouble, your better day" Badfinger

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