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  3. Is anyone facing this issue with their external displays? If so... have you been able to solve it?

Is anyone facing this issue with their external displays? If so... have you been able to solve it?

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  • J Offline
    J Offline
    Joan M
    wrote on last edited by
    #1

    Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

    www.robotecnik.com[^] - robots, CNC and PLC programming

    S D D 0 Kornfeld Eliyahu PeterK 16 Replies Last reply
    0
    • J Joan M

      Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

      www.robotecnik.com[^] - robots, CNC and PLC programming

      S Offline
      S Offline
      snorkie
      wrote on last edited by
      #2

      I've got a Dell Inspiron that I use at the company office and at home. Both locations have a Dell docking station that connects with a single USB C. At the office, its about 98% accurate. Just last week, one of my 2 monitors would randomly shut off for about 10 seconds and then start back up. At home, I have one 32" monitor. It recently decided to only display the full screen if the laptop was open. When shut, it becomes a 26" monitor leaving a black strip on each side of the monitor. All that said, its still nice to have a laptop and docking stations. I don't know why it seems to be random. It is just annoying so I've not tried to figure out why.

      Hogan

      1 Reply Last reply
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      • J Joan M

        Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

        www.robotecnik.com[^] - robots, CNC and PLC programming

        D Offline
        D Offline
        Dave Kreskowiak
        wrote on last edited by
        #3

        Are they connected via HDMI on both ends of the cable, or is it DisplayPort, or some other, on one end and HDMI on the other?

        Asking questions is a skill CodeProject Forum Guidelines Google: C# How to debug code Seriously, go read these articles.
        Dave Kreskowiak

        1 Reply Last reply
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        • J Joan M

          Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

          www.robotecnik.com[^] - robots, CNC and PLC programming

          D Offline
          D Offline
          dandy72
          wrote on last edited by
          #4

          My primary monitor (actually a TV) is shared among different systems - one's direct into HDMI1, and the other is going through an HDMI switchbox that goes into the TV's HDMI2. For all intents and purposes however, the switchbox is always same input and I *never* switch it. Every once in a while, even though I manually set the TV to HDMI2, I get the no-signal message, and the only solution I have is to disconnect/reconnect the switchbox, even though it should still be using the same channel as the last time it was used. I realize this introduces a variable you don't have on your end, but I've concluded a long time ago the power-up sequence for HDMI devices isn't always done 100% correctly and you end up with these sorts of results. Not sure there's much that can be done about it.

          1 Reply Last reply
          0
          • J Joan M

            Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

            www.robotecnik.com[^] - robots, CNC and PLC programming

            0 Offline
            0 Offline
            0x01AA
            wrote on last edited by
            #5

            Similar issue here. In my case, power off/on the display helps mostly.

            1 Reply Last reply
            0
            • J Joan M

              Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

              www.robotecnik.com[^] - robots, CNC and PLC programming

              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu PeterK Offline
              Kornfeld Eliyahu Peter
              wrote on last edited by
              #6

              I have a Lenovo Thinkpad with Lenovo's dock station. Connected via the usb-c port and has no issues whatsoever with the two monitors (both HDMI)... ...if it helps... Edition Windows 11 Pro Version 22H2 Installed on ‎30/‎03/‎2023 OS build 22621.1702 Experience Windows Feature Experience Pack 1000.22641.1000.0

              "If builders built buildings the way programmers wrote programs, then the first woodpecker that came along would destroy civilization." ― Gerald Weinberg

              "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

              1 Reply Last reply
              0
              • J Joan M

                Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                www.robotecnik.com[^] - robots, CNC and PLC programming

                R Offline
                R Offline
                rnbergren
                wrote on last edited by
                #7

                every morning. Samsung Notebook 3 PRo 360. Connected to a docking station and then a 48" Samsung Curved display. and every single freaking time. I have tried other docking stations. I have tried many things. Only thing that works is boot. Unplug and replug in HDMI cable. once for connection and then sometimes again to get the Display settings correct. Once it is working it is great.

                To err is human to really elephant it up you need a computer

                J 1 Reply Last reply
                0
                • J Joan M

                  Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                  www.robotecnik.com[^] - robots, CNC and PLC programming

                  StarNamer workS Offline
                  StarNamer workS Offline
                  StarNamer work
                  wrote on last edited by
                  #8

                  I have a different setup which uses multiple USB-to-DVI adapters to drive several displays from my laptop via a dock and a KVM switch. Due the the chains of USB hubs (some internal to the laptop) it's often the case that one or more displays don't come up, either on power on or when I do a keyboard/display/mouse switch. I found a Windows-provided utility PNPUTIL which will list PNP devices which have problems so I parse the output to issue disable and enable commands for each one. This resets them and they come online so I don't have to go round unplugging and plugging in devices!

                  pnputil /enum-devices /problem|select-string "Instance ID"|Foreach-object {$_ -match "Instance ID:\s+(?.*)";$x = $matches['root'];Invoke-Expression -Command "pnputil /disable-device ""$x""";Invoke-Expression -Command "pnputil /enable-device ""$x"""}

                  Since HDMI connections must be Plug-N-Play in a similar way this might work for them too. I don't have an HDMI connected monitor to test.

                  1 Reply Last reply
                  0
                  • J Joan M

                    Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                    www.robotecnik.com[^] - robots, CNC and PLC programming

                    L Offline
                    L Offline
                    Lost User
                    wrote on last edited by
                    #9

                    I'll lose a monitor if the cat jiggles the HDMI cables. Then it's not straight forward getting it back. I think multi-monitor support in general is "weak" (like setting focus to a monitor that isn't even on).

                    "Before entering on an understanding, I have meditated for a long time, and have foreseen what might happen. It is not genius which reveals to me suddenly, secretly, what I have to say or to do in a circumstance unexpected by other people; it is reflection, it is meditation." - Napoleon I

                    1 Reply Last reply
                    0
                    • J Joan M

                      Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                      www.robotecnik.com[^] - robots, CNC and PLC programming

                      J Offline
                      J Offline
                      Jeremy Falcon
                      wrote on last edited by
                      #10

                      I have had this issue in Linux, but it's usually a driver issue and/or KDE not playing to friendly with external monitors on laptops. Back in Win10, I always had problems with external monitors on a laptop with coming back from sleep mode and having all of my windows moved around because it went through several cycles of resetting the resolution every time. Less of an issue in Win11 though, so we may have to sell our soul but at least our windows stay put. :laugh:

                      Jeremy Falcon

                      1 Reply Last reply
                      0
                      • R rnbergren

                        every morning. Samsung Notebook 3 PRo 360. Connected to a docking station and then a 48" Samsung Curved display. and every single freaking time. I have tried other docking stations. I have tried many things. Only thing that works is boot. Unplug and replug in HDMI cable. once for connection and then sometimes again to get the Display settings correct. Once it is working it is great.

                        To err is human to really elephant it up you need a computer

                        J Offline
                        J Offline
                        jschell
                        wrote on last edited by
                        #11

                        Just curious... Did you try turning them all off (actually off) and then try turning them on in different order?

                        1 Reply Last reply
                        0
                        • J Joan M

                          Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                          www.robotecnik.com[^] - robots, CNC and PLC programming

                          W Offline
                          W Offline
                          Wizard of Sleeves
                          wrote on last edited by
                          #12

                          I had that problem with my Thinkpad. I now have an HP, and I have 3 external monitors connected and have had no problems in the last 6 months. Maybe it's a Lenovo issue.

                          Nothing succeeds like a budgie without teeth. To err is human, to arr is pirate.

                          1 Reply Last reply
                          0
                          • J Joan M

                            Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                            www.robotecnik.com[^] - robots, CNC and PLC programming

                            F Offline
                            F Offline
                            Fabio Franco
                            wrote on last edited by
                            #13

                            To avoid this problem I only plug-in the USB-C cable to the laptop, after it has booted up. DELL inspiron laptop and DELL dock with two monitors too.

                            To alcohol! The cause of, and solution to, all of life's problems - Homer Simpson ---- Our heads are round so our thoughts can change direction - Francis Picabia

                            1 Reply Last reply
                            0
                            • J Joan M

                              Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                              www.robotecnik.com[^] - robots, CNC and PLC programming

                              P Offline
                              P Offline
                              Peter Gorod
                              wrote on last edited by
                              #14

                              You didn't say if it was Windows or what. If it is, try WinKey + Ctrl + Shift + B, it restarts the graphics driver. I do have the same problem on Lenovos, but they're running the free version of Hyper-V server (without any GUI), they're a bit "special". Any way, the key combination is good to wake up the PC's screen, which doesn't wake in any other way. On my main laptop, sometimes one of my 3 screens starts to act funny, graphics start distorting, and this key combination also solves it. I attribute this to a flaky graphics card, getting old and near end of life. I could be wrong, of course.

                              1 Reply Last reply
                              0
                              • J Joan M

                                Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                                www.robotecnik.com[^] - robots, CNC and PLC programming

                                M Offline
                                M Offline
                                Member_14817695
                                wrote on last edited by
                                #15

                                I find that if I switch my laptop on, then wait a few seconds before plugging in the USB-C cable from the docking station, it finds both my monitors. If I have the USB-C plugged in before powering up then it generally misses the monitors. This is for my personal MS laptop. My work machine is a Dell and it always finds the monitors. Hope this helps

                                1 Reply Last reply
                                0
                                • J Joan M

                                  Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                                  www.robotecnik.com[^] - robots, CNC and PLC programming

                                  R Offline
                                  R Offline
                                  Rich Shealer
                                  wrote on last edited by
                                  #16

                                  I have a HP ZBook from 2017 that has always had some trouble with my dock and monitors. It is much better than it was originaly. My solution when I've used it off line and wake it up connected and it fails is to disconnect the USB C cable to the dock. After reconnection it usually finds everything where I left it. Sometimes I need to reboot. I tend not to take it off the dock unless I absolutly have to do so.

                                  1 Reply Last reply
                                  0
                                  • J Joan M

                                    Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                                    www.robotecnik.com[^] - robots, CNC and PLC programming

                                    B Offline
                                    B Offline
                                    Bill S
                                    wrote on last edited by
                                    #17

                                    Same thing here with a Dell Alienware laptop. Simply unplugging, then re-plugging brings the monitor back online. This only happens to the USB-C connected monitor as the other external HDMI connected monitor never has any issues.

                                    1 Reply Last reply
                                    0
                                    • J Joan M

                                      Hi all, I own a Thinkpad laptop (AMD) that connects to a dock station using their ethernet dedicated/special port and a USB C. I have 2 displays connected via HDMI into the dock station. When the laptop powers up sometimes both displays show the "power saving mode message" as they don't get any input. When this happens, I tried several things like restarting the graphics driver, pressing the power button in the displays... but nothing seems to work. The only way to get those displays to wake up is to unplug and plug the HDMI cable again. Have you seen this in your computer? Have you been able to solve it or know of a way of solving it? Thank you all! :thumbsup:

                                      www.robotecnik.com[^] - robots, CNC and PLC programming

                                      L Offline
                                      L Offline
                                      LucidDev
                                      wrote on last edited by
                                      #18

                                      I have two monitors attached to my Tecra-Z50. One monitor goes to the video output port on the laptop, the other goes to a USB adapter. Sometimes, I loose the second monitor attached to the USB adapter. Unplugging the USB Adapter on the USB end, then re-inserting it usually brings the monitor back to life. Before I found this trick, the only thing that worked was a re-boot.

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