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  3. How do non-technical users handle it?

How do non-technical users handle it?

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  • C CPallini

    They ask to technical users. :)

    "In testa che avete, Signor di Ceprano?" -- Rigoletto

    D Offline
    D Offline
    David ONeil
    wrote on last edited by
    #4

    :laugh: :laugh: - I mean :(( :((

    Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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    • A Amarnath S

      Have faced this earlier. Our development environment was a higher resolution machine, whereas deployment machine was of a much lesser resolution (640 x 480, i am talking about 25 year old story). Then we suggested to use Alt + Spacebar, and using arrow keys to move the application screen, till it became visible. This was the workaround before we sent them the update.

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      David ONeil
      wrote on last edited by
      #5

      It has been so long I had forgotten that one.

      Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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      • D David ONeil

        Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

        Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

        OriginalGriffO Offline
        OriginalGriffO Offline
        OriginalGriff
        wrote on last edited by
        #6

        Hold down the Windows key, and press up arrow, then left. That will make the focused app full screen, then left hand side of your current monitor. The "grab handles" for resizing are then available. Much quicker than ALT SPACE, M and the cursor movements, since you don't need to know where it might be to start with. I had this problem when I started making my default apps restore position, and added checks that the app was visible, as well as "Hold SHIFT while starting or ending" to "ignore setting position" and "don't update setting position" respectively.

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
        "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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        • D David ONeil

          Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

          Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

          K Offline
          K Offline
          kmoorevs
          wrote on last edited by
          #7

          I have a couple of legacy apps that exhibit a similar behavior...show up in the taskbar but not on the screen. The trick when that happens is to hover over the taskbar 'preview' window for the app, then right-click and select 'maximize'. It was quite annoying when it first happened. Non-technicals will either go buy another computer, or call a techie for help! :laugh:

          "Go forth into the source" - Neal Morse "Hope is contagious"

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          • D David ONeil

            Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

            Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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            obermd
            wrote on last edited by
            #8

            Close all other applications. Then right click and restore the errant application. This will "display" it somewhere on the system. Then right click the task bar and select "Cascade windows". This works about 99% of the time.

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            • A Amarnath S

              Have faced this earlier. Our development environment was a higher resolution machine, whereas deployment machine was of a much lesser resolution (640 x 480, i am talking about 25 year old story). Then we suggested to use Alt + Spacebar, and using arrow keys to move the application screen, till it became visible. This was the workaround before we sent them the update.

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              dandy72
              wrote on last edited by
              #9

              Amarnath S wrote:

              using arrow keys to move the application screen, till it became visible.

              I used to do that, until I realized I (a) don't know how far it is and (b) don't know whether I'm even moving the window in the right direction. I typically use the same steps, except that after one or two arrow key presses, I move the mouse around - that seems to immediately "snap" the window into the viewable area.

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              • D David ONeil

                Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

                Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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                RedDk
                wrote on last edited by
                #10

                I get this all the time but usually behind a crash of the app that's misbehaving; my solution is standard and that's to hit ALT+SHIFT while mousing over the taskbar icon of the app then RIGHT MOUSE ... where I'll get the "MOVE" option. That option is found in the tricky RESTORE context stack and it's easy to miss because the metrical size of the popup control is so miniscule. Sometimes the mouse "grabbing" action will miss the "MOVE" that should be able to be made by swinging the mouse through and you'll have to reselect using ALT+SHIFT. If that movement becomes a problem try just using keyboard arrows after you've affected the mouse click and .... HOLD .... until the app's frame starts to appear on your main monitor.

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                • OriginalGriffO OriginalGriff

                  Hold down the Windows key, and press up arrow, then left. That will make the focused app full screen, then left hand side of your current monitor. The "grab handles" for resizing are then available. Much quicker than ALT SPACE, M and the cursor movements, since you don't need to know where it might be to start with. I had this problem when I started making my default apps restore position, and added checks that the app was visible, as well as "Hold SHIFT while starting or ending" to "ignore setting position" and "don't update setting position" respectively.

                  "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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                  Nelek
                  wrote on last edited by
                  #11

                  And not to forget Windows / Alt + TAB to change focus on available instances of whatsoever just in case the one is not currently focused due to mouse click somewhere else

                  M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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                  • D David ONeil

                    Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

                    Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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                    Nelek
                    wrote on last edited by
                    #12

                    I usually go as OG. ALT+TAB or Windows+TAB to set focus in the desired App Windows UP to maximize + Windows left/right to set it in the seloected half of the monitor. If you have multiple monitors you can use the Windows Left/Right several times, the order will be: First right = right half of your current monitor Second right = middle (floating) of the next monitor Third right = right half of that second monitor ...

                    M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

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                    • D David ONeil

                      Just had a program fail to appear on the screen, even though it showed in the taskbar. This has happened a couple times throughout the years. I rebooted, to see if that made a difference, but it didn't. Finally used a window 'peeker' and found that somehow the X and Y were at -32,000. Manually set them to reasonable numbers, and it appeared. How would a non-technical user be able to overcome this difficulty? I cannot see them doing so in my mind - it was frustrating enough for me! (I suspect a forced Windows reboot due to Windows Update somehow clobbered the setting, but don't know for sure.)

                      Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver

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                      J Offline
                      jschell
                      wrote on last edited by
                      #13

                      David O'Neil wrote:

                      How would a non-technical user be able to overcome this difficulty?

                      Likely one or more of the following. - Ask friend/family for help. - Uninstall it and forget about it. Perhaps also asking for a refund. - Call/email support for product - Complain on the product community site.

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