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Epson printers are crap

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  • FreedMallocF FreedMalloc

    How long have you been together? :laugh:

    A Offline
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    Amarnath S
    wrote on last edited by
    #28

    I was in a different department, and this story was on the rounds in our office, as a case study of non-productive time.

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    • M Marc Clifton

      I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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      Wizard of Sleeves
      wrote on last edited by
      #29

      Back in my day, we had to use a hammer and chisel.

      Nothing succeeds like a budgie without teeth. To err is human, to arr is pirate.

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      • M Marc Clifton

        I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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        glennPattonWork3
        wrote on last edited by
        #30

        I needed a printer for general home stuff and the bit of occasional work, went through a load, HP (burnt out!), Xerox just plain died after I printed out my Uni-project (over use?), Cannon didn't like A4 (?) & currently on a laser from Samsung still going but complains about the imaging sensor being life expired bit a Googling turns out its a known issue and shorting two contacts with a 470K resistor resets it. No problem other than that. I think all issues are from converting the digital media to physical.

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        • OriginalGriffO OriginalGriff

          I found Epson to be one of the better inkjets, with no feed problems unless you use the really cheap / thin paper - I switched to 90gsm as my standard and never had a problem with jams. What I hated was the half an hour clean / purge / test print / swear cycle I had to go through each time I needed to print, plus the Epson fun and games of cartridge expiry / not recognised. So I threw it to the recycle centre and got a Samsung laser which I plug in, print, and unplug - it works every single time and it prints faster. I think it's cheaper to run as well given how many ink cartridges I binned.

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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          milo xml
          wrote on last edited by
          #31

          This is what I ended up doing as well, except I made the mistake of buying an HP laser. Overall, I'm happy with it, just dumb that when you scan it goes to the "cloud" and emails it back to you...

          OriginalGriffO 1 Reply Last reply
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          • M milo xml

            This is what I ended up doing as well, except I made the mistake of buying an HP laser. Overall, I'm happy with it, just dumb that when you scan it goes to the "cloud" and emails it back to you...

            OriginalGriffO Offline
            OriginalGriffO Offline
            OriginalGriff
            wrote on last edited by
            #32

            milo-xml wrote:

            when you scan it goes to the "cloud" and emails it back to you.

            I really wish you weren't kidding ... :doh: Mine no longer has a scanner - the "Documents" setting on my phone does good enough for me. The last scanner / printer was an Epson and it annoyed me because it wouldn't scan unless it had ink in all cartridges. Another :doh: moment.

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
            "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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            • M Marc Clifton

              I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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              johnjohnsch
              wrote on last edited by
              #33

              I second using more expensive paper. Many, like 30 years ago I had a nice Epson ink-jet (~$500!). After some years of light use, the feeding started to fail. I bought a cleaning kit which included a solvent-like liquid that put back some tackiness/removed glaze from the roller. Things were much improved. However, I doubt your printer is old enough to need this treatment. I literally put the thing in the trash because the cartridges failed so often when I was travelling a lot and there were long periods of non-use. Now I have an HP laser CP1525nw, which is ok except when you have to reestablish a WiFi connection. I recently started using the manual duplex feature and was having many failures. I switched from low-tier paper to Hammermill 20 and 24 # paper, which claims almost 0% jams and it has not had a single failure. With the 24#, when you print a 15 sheet document, you do feel like you're holding an entire tree in your hand. The 20# has worked just as well.

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              • OriginalGriffO OriginalGriff

                milo-xml wrote:

                when you scan it goes to the "cloud" and emails it back to you.

                I really wish you weren't kidding ... :doh: Mine no longer has a scanner - the "Documents" setting on my phone does good enough for me. The last scanner / printer was an Epson and it annoyed me because it wouldn't scan unless it had ink in all cartridges. Another :doh: moment.

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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                milo xml
                wrote on last edited by
                #34

                My guess is that rather than have firmware on the printers that checks for copyright infringement and trying to copy money, they check it server side when it goes to the "cloud". I've seen the option to scan documents with my phone, I'll have to give that a shot in the future :)

                OriginalGriffO 1 Reply Last reply
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                • M Marc Clifton

                  I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                  Matthew Dennis
                  wrote on last edited by
                  #35

                  That is a shame. I have had an ET-2750 for several years and have had very little problems with it. I just had to clean the heads a few times as I don't print that often. I still have half of the original ink.

                  "Mistakes are prevented by Experience. Experience is gained by making mistakes."

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                  • M milo xml

                    My guess is that rather than have firmware on the printers that checks for copyright infringement and trying to copy money, they check it server side when it goes to the "cloud". I've seen the option to scan documents with my phone, I'll have to give that a shot in the future :)

                    OriginalGriffO Offline
                    OriginalGriffO Offline
                    OriginalGriff
                    wrote on last edited by
                    #36

                    Nope, all scanner / printers have built in "money detectors" to prevent them working like a photocopier ... Apparently with some models, just trying will deliberately brick them. I found out about this when Herself had a thief at work: I wanted to OCR all the paper currency in her purse so if it went missing we could say "it was these serial numbers" and nick the cow who did it. But you can't scan currency and I wondered why. Google "EURion Constellation" if you are interested - it's pretty simple, but very effective.

                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

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                    • D Daniel Pfeffer

                      I've had good results with Brother colour laser printers. The previous one lasted about 8-10 years (can't remember exactly), and this one has lasted 2 years, and is still going strong. (I hope I haven't jinxed it, now :omg: )

                      Freedom is the freedom to say that two plus two make four. If that is granted, all else follows. -- 6079 Smith W.

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                      Andreas Mertens
                      wrote on last edited by
                      #37

                      Agreed. I have a B&W Brother laser printer, and it just keeps working. And no fussing with ink cartridges, for the amount that I print a single toner cartridge can last a few years without having to worry that the ink will dry up...

                      1 Reply Last reply
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                      • M Marc Clifton

                        I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                        A Lightweight Thread Safe In-Memory Keyed Generic Cache Collection Service A Dynamic Where Implementation for Entity Framework

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                        kholsinger
                        wrote on last edited by
                        #38

                        Interesting to see so many negative comments about Epson -- I've generally had good luck with them. Of course, I don't actually print very much..... Have both an Epson color inkjet (like the individual ink cartridges and ability to print on CDs) and a much older Samsung B/W laserjet. Unfortunately, one of my newer OSs refuses to talk to the Samsung. Kevin

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                        • M Matthew Dennis

                          That is a shame. I have had an ET-2750 for several years and have had very little problems with it. I just had to clean the heads a few times as I don't print that often. I still have half of the original ink.

                          "Mistakes are prevented by Experience. Experience is gained by making mistakes."

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                          cegarman
                          wrote on last edited by
                          #39

                          Hi, had an HP 2940 that was great for printing but the cartridges were hideously expensive. I then went with a brother multi-function printer/fax/scanner (laser). It lasted through 7 years of cat hair, coffee and the sale bin paper. The network port stopped working. The USB port still worked so I gave it to a neighbor who has 1 pc, not 3. Bought a replacement Brother multi-functional printer/scanner/fax (laser) unit. So far so good.

                          Cegarman document code? If it's not intuitive, you're in the wrong field :D

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                          • P PIEBALDconsult

                            Always have been, though I hope they're better than the crappy 9-pin dot-matrix rubbish they used to peddle.

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                            jschell
                            wrote on last edited by
                            #40

                            I had a Epson 9 pin for years very long ago. Worked as long as I had it. I don't recall any problems. Never needed service and I wasn't even taking care of it that well. Still working when I upgraded to a HP Laser which I only did so for the print quality. That HP Laser also lasted for years until I upgraded for color.

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                            • M Marc Clifton

                              I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                              jochance
                              wrote on last edited by
                              #41

                              "PC Load Letter? WTF does that mean?!"

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                              • M Marc Clifton

                                I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                                Steve Naidamast
                                wrote on last edited by
                                #42

                                Never had an Epson printer. I have always relied an Canon printers for many years and have had only a single issue once, where I easily had the printer replaced...

                                Steve Naidamast Sr. Software Engineer Black Falcon Software, Inc. blackfalconsoftware@outlook.com

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                                • M Marc Clifton

                                  I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                                  jkirkerx
                                  wrote on last edited by
                                  #43

                                  I worked for Xerox back in the 80s, and all the paper feed systems are pretty much the same. We learned it's the paper being used, like that cheap paper that Staples sells, the Staples 20 pound bond, that is really a 16 lb bond, but it's super polished and smooth, and will glaze the feed wheels. You have to use a rag or microfiber towel with water and scrub the wheels hard, to remove the glaze. Plus paper has a curve to it, you can pick up say 300 sheets on one end, and watch it try to bend up or down, you usually want to load the paper bend down, or look at the reams label, and sometimes there's an arrow pointing up or down, and use the direction of the arrow, arrow down. Try a ream of Hammermill 20 lb bond first, after cleaning the feed and registration wheels, and see how that performs before tossing the printer. At least use up your ink, and then judge the printer. Better papers don't glaze up the feed and registration wheels.

                                  If it ain't broke don't fix it Discover my world at jkirkerx.com

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                                  • OriginalGriffO OriginalGriff

                                    Nope, all scanner / printers have built in "money detectors" to prevent them working like a photocopier ... Apparently with some models, just trying will deliberately brick them. I found out about this when Herself had a thief at work: I wanted to OCR all the paper currency in her purse so if it went missing we could say "it was these serial numbers" and nick the cow who did it. But you can't scan currency and I wondered why. Google "EURion Constellation" if you are interested - it's pretty simple, but very effective.

                                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

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                                    milo xml
                                    wrote on last edited by
                                    #44

                                    So that's what it's called. I work in printing and some of our educational work has them in there to prevent photocopying. We actually had a complaint on Amazon about a book we printed. Turned out it was a knockoff, lol.

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                                    • K kmoorevs

                                      Sorry to hijack your thread, but the subject of printer issues is somewhat relevant and it's a true story that happened just a few days ago. When I got to the office Saturday morning, I found that my weekly notes were handwritten, not printed as usual. In the handwritten notes she explained that the printer was down...she stayed late trying to get the daily reports and my notes printed. Could I please fix it? I spent the next hour trying everything I could think of to get the printer and PC talking again...nothing worked. It was the simplest of all printer connections...a usb cable! :wtf: What could be wrong? I swapped USB ports on the PC...nothing...not even a ding...:confused: OK, that's a clue! Even though the other end of the USB cable was plugged in, it was plugged into the RJ-45 jack on the printer! :confused: :wtf: :laugh: I didn't even know that was possible! :laugh: Plugged the cable into the USB port on the printer and voila!... all the test pages I hadn't cancelled came streaming out! :laugh:

                                      "Go forth into the source" - Neal Morse "Hope is contagious"

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                                      Arthur Humphrey
                                      wrote on last edited by
                                      #45

                                      tl;dr A bad cable on a parallel dot matrix printer caused a still unexplained error that cost two days of frustration to disagnose and correct. Years ago I spent a weekend helping a client install new accounting software and uploading their financial data from the old system. On Sunday we printed all their financial statements and compared them to the reports they had printed on Friday. Everything was good. Two weeks later they gave me a call. The balance on one of their monthly reports was out by 10 cents. The balance was supposed to be $15,260.00 and it appeared that way on screen. The printed balance showed $15,260.10, I could not find anything wrong with the software or the data. We hooked the printer up to another computer that ran the same software and it still produced the wrong printed total. We printed several other documents with no problem. We printed other statements (where the balance was not .00) and they worked fine. That led to another couple of hours down a dead-end rabbit hole. Okay. So computers are good, software is good, data is good, printer is good (except for the extra dime). What is the problem? After two days of head scratching I finally decided to swap out the printer cable. The discrepant dime disappeared. I have no idea how a bad parallel cable between the PC and the dot matrix printer could cause such and issue.

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                                      • M Marc Clifton

                                        I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                                        Bruce Patin
                                        wrote on last edited by
                                        #46

                                        Ink jet printers are a pain in general. I finally gave up on the one HP Ink-Jet I had inherited when it started showing an error message about the print head and their doc says that after 3 years, it is deemed broken and cannot be fixed, requiring buying a new printer. So, I only do laser printers now, even at home. Multicolor. Never dries out if you don't print enough. Lasts many years. Cheaper in the long run.

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                                        • M Marc Clifton

                                          I bought an ET-2800 a couple months ago, and at this point, I can't print anything because the paper constantly jams. Tried doing the various "cleaning" options. Never going to by an Epson again. :mad: If I weren't so environmentally conscious, I would get great pleasure in throwing the printer down the ravine and watching it break into pieces. Maybe I'll get out the sledge hammer and vent my frustration. And no, getting it "repaired" isn't on my list, as I'm sure the problem will just return after a 100 pages or so of printing. :mad:

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                                          A Lightweight Thread Safe In-Memory Keyed Generic Cache Collection Service A Dynamic Where Implementation for Entity Framework

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                                          Mark_Rees
                                          wrote on last edited by
                                          #47

                                          The "cleaning" options don't have any thing to do with paper handling, so not sure why that's what you tried. We run a fleet of Epson printers in our office, several of the smaller desktop models (3 Color MFP's, 2 monochrome MFP's and 3 monochrome printers) and even one of the full size Enterprise models that prints 100 PPM in color (that's not a typo, it's really that fast). The printer in our warehouse has printed around 100 pages per day since it was installed nearly two years ago, and the Enterprise series copier prints about 25K pagers per month and hasn't seen a tech since it was installed nearly two years ago. We did have one printer that was jamming constantly when printing card stock. We tried the card stock in a HP LaserJet printer too and it still jammed, turned out it was the stock. So, you might have gotten a bad one or you might have bad paper, but I can personally attest that Epson printers are usually quite reliable.

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