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  3. Now I'm really afraid of AI (not).

Now I'm really afraid of AI (not).

Scheduled Pinned Locked Moved The Lounge
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  • C charlieg

    So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

    Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #2

    Just shows how much it cares. A human would say, "your query is important to us, if you need further help please talk to our ChatBot". ;P

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    • C charlieg

      So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

      Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

      theoldfoolT Offline
      theoldfoolT Offline
      theoldfool
      wrote on last edited by
      #3

      "I see you are using Bing. May I help you with that?" Clippy. :)

      >64 Some days the dragon wins. Suck it up.

      C 1 Reply Last reply
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      • theoldfoolT theoldfool

        "I see you are using Bing. May I help you with that?" Clippy. :)

        >64 Some days the dragon wins. Suck it up.

        C Offline
        C Offline
        charlieg
        wrote on last edited by
        #4

        truth, I only got to bing by accident. But I would expect bing to use the same search engine the online microsoft communities use - well at least the answers seem the same. The first two or three are from "highly acclaimed contributors" who answer with the same drivel - reboot, refresh the OS, update your drivers (you moron, it's a base ethernet chip that Microsoft should have in it's driver library that it rolled out 15 years ago), etc. My issue it turns out is that the latest updates from you know who may break your printer connection. And no, the wizard does not fix it.

        Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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        • C charlieg

          So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

          R Offline
          R Offline
          Roger Wright
          wrote on last edited by
          #5

          charlieg wrote:

          contact a human agent.

          Hah!!! The last time Microsoft Support answered the phone was when I had a bad floppy disk 13 of 13, installing Windows 95. The era of selling defective products with no support and no manuals was initiated by Microsoft.

          Will Rogers never met me.

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          • C charlieg

            So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

            Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #6

            I always thought customer service reps were more like bots with their scripts ... Now you have scripted bots acting like customer service reps.

            "Before entering on an understanding, I have meditated for a long time, and have foreseen what might happen. It is not genius which reveals to me suddenly, secretly, what I have to say or to do in a circumstance unexpected by other people; it is reflection, it is meditation." - Napoleon I

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            • L Lost User

              I always thought customer service reps were more like bots with their scripts ... Now you have scripted bots acting like customer service reps.

              "Before entering on an understanding, I have meditated for a long time, and have foreseen what might happen. It is not genius which reveals to me suddenly, secretly, what I have to say or to do in a circumstance unexpected by other people; it is reflection, it is meditation." - Napoleon I

              C Offline
              C Offline
              charlieg
              wrote on last edited by
              #7

              that's exactly what struck me.

              Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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              • C charlieg

                So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

                Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                S Offline
                S Offline
                Steve Naidamast
                wrote on last edited by
                #8

                Someone is actually using "Bing"?

                Steve Naidamast Sr. Software Engineer Black Falcon Software, Inc. blackfalconsoftware@outlook.com

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                • C charlieg

                  So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

                  Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                  P Offline
                  P Offline
                  Peter Kelley 2021
                  wrote on last edited by
                  #9

                  I'm always bothered by phrases like "I'm sorry you feel that way" from a machine. They actually bothered to choose to program a machine to feign remorse. "I'm sorry..." I'ts more troubling that there are proabably people, real humans that somehow feel that they' might have hurt the machines feelings wehn they see such a response from a machine.

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                  • C charlieg

                    So, we all know the uselessness of Microsoft support forums. 99.9% of the first responders say "run the trouble shooter" or "reboot". A few more say, "refresh windows or reinstall." I'm fighting a weirdnetwork issue that is almost certainly occurred after a "mandatory" update. The results from "bing" return an assortment of useless articles and posts from an assortment of sites all useless. What was silly is that the 1st 4 responses were not on Microsoft's sites - community or otherwise. It just had that ChatGPT/Bing phrasing. Told it the results were useless, I get this back: "I’m sorry you feel that way. I tried my best to assist you with your request. If you need further help, you can always visit the Microsoft Support website or contact a human agent. Thank you for using Bing and have a nice day. 🙏"

                    Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                    S Offline
                    S Offline
                    Sergey Alexandrovich Kryukov
                    wrote on last edited by
                    #10

                    Well, with those mandatory updates, Windows is trying to kill itself as a commercial project. Sooner or later it may happen unless they radically change the approach.

                    —SA

                    Sergey A Kryukov

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                    • S Sergey Alexandrovich Kryukov

                      Well, with those mandatory updates, Windows is trying to kill itself as a commercial project. Sooner or later it may happen unless they radically change the approach.

                      —SA

                      Sergey A Kryukov

                      J Offline
                      J Offline
                      jschell
                      wrote on last edited by
                      #11

                      Yep any day now Microsoft will go bankrupt because everyone will stop buying what they are selling... Is Microsoft doomed? I’ll let you know when Windows 10 comes out. – Chris Yeh[^]

                      S 1 Reply Last reply
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                      • J jschell

                        Yep any day now Microsoft will go bankrupt because everyone will stop buying what they are selling... Is Microsoft doomed? I’ll let you know when Windows 10 comes out. – Chris Yeh[^]

                        S Offline
                        S Offline
                        Sergey Alexandrovich Kryukov
                        wrote on last edited by
                        #12

                        Not so easy, though, because there are many valuable assets, first of all, .NET. Also, they pushed into addictiveness many corporate people with the most destructive trash, like Office. In our jargon, we call them “office plankton”. :-) It feels like the main purpose of Office was to distract those people from real work and boost their self-esteem. :-) However, other sorts of office stuff are no better. But with those strongly enforced Windows updates, those guys test their luck. :-) Thank you.

                        —SA

                        Sergey A Kryukov

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                        • P Peter Kelley 2021

                          I'm always bothered by phrases like "I'm sorry you feel that way" from a machine. They actually bothered to choose to program a machine to feign remorse. "I'm sorry..." I'ts more troubling that there are proabably people, real humans that somehow feel that they' might have hurt the machines feelings wehn they see such a response from a machine.

                          C Offline
                          C Offline
                          charlieg
                          wrote on last edited by
                          #13

                          I agree. I also hate it when I call into a support place about anything and the person starts with, "I am so sorry..." blah, blah, blah. Just fix the problem please.

                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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                          • S Sergey Alexandrovich Kryukov

                            Well, with those mandatory updates, Windows is trying to kill itself as a commercial project. Sooner or later it may happen unless they radically change the approach.

                            —SA

                            Sergey A Kryukov

                            C Offline
                            C Offline
                            charlieg
                            wrote on last edited by
                            #14

                            Yep, been saying that since 1995. Interestingly, I have been spending more time in sewing / quilting centers. My wife is an intense crafter, and has been bitten by the quilting bug. So, walking around some of these high end machines, their HMIs are quite sophisticated. By that I mean they are pretty. No idea if they are usable. I inquired of two makers what they use in the OS. One replied proprietary, sorry, and the other used Windows. In the next store looking at quilting machines, every HMI was on a touch pad running Windows. Having developed with Windows embedded products for the last 20 years, I was surprised to see basic Windows being used in a machine - but that's probably just my own ignorance.

                            Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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