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Question about PC's & USB

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  • P Peter_in_2780

    If a hub is involved, my first suspicion is always power. +5V ain't what is used to be (says an old time engineer). You know where to put the multimeter prods...

    Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #3

    I am a Linux fan, does Windows have an application to actually monitor / reed / guess the USB device power "in use " ? Never seen such app in Linux, but did not bother to look for it.

    Mircea NeacsuM P J 3 Replies Last reply
    0
    • L Lost User

      I am a Linux fan, does Windows have an application to actually monitor / reed / guess the USB device power "in use " ? Never seen such app in Linux, but did not bother to look for it.

      Mircea NeacsuM Offline
      Mircea NeacsuM Offline
      Mircea Neacsu
      wrote on last edited by
      #4

      There are hardware monitors like this: USB Voltage Meter with OLED Display[^]

      Mircea

      G 1 Reply Last reply
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      • L Lost User

        I am a Linux fan, does Windows have an application to actually monitor / reed / guess the USB device power "in use " ? Never seen such app in Linux, but did not bother to look for it.

        P Offline
        P Offline
        Peter_in_2780
        wrote on last edited by
        #5

        As an electronics/hardware guy replying to another, I was suggesting a physical measurement, and comparison between the two physical environments.

        Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

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        • G glennPattonPub

          Hi All, Odd question, I am having issues with a device plugged into a USB hub of a touch screen PC, when it was connected to an old Win7 desktop via USB it worked with no problem. I'm guessing between 7 and 11 the USB driver changed (it would have to) and now the Win11 the device is unreliable and needs resetting. I wonder is it the device or the driver. It appears that the company does not have any specalised drivers so it's a standard com port. Can this be an issue? Glenn

          0 Offline
          0 Offline
          0x01AA
          wrote on last edited by
          #6

          Since I've been working with usbser.sys (>10 years), I've repeatedly encountered problems with the part. Since W10/11, power management has also been added to usbser.sys. This could be a cause of your problem; It's best to turn it off if possible.

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          • Mircea NeacsuM Mircea Neacsu

            There are hardware monitors like this: USB Voltage Meter with OLED Display[^]

            Mircea

            G Offline
            G Offline
            glennPattonPub
            wrote on last edited by
            #7

            Just had a dig and found my USB power meter!

            1 Reply Last reply
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            • P Peter_in_2780

              As an electronics/hardware guy replying to another, I was suggesting a physical measurement, and comparison between the two physical environments.

              Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

              G Offline
              G Offline
              glennPattonPub
              wrote on last edited by
              #8

              I know, but if it's the bus power...

              P 1 Reply Last reply
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              • G glennPattonPub

                I know, but if it's the bus power...

                P Offline
                P Offline
                Peter_in_2780
                wrote on last edited by
                #9

                Slot in a powered hub? Or I think they still make power injectors - signals straight through, solid +5 comes in the side.

                Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

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                • 0 0x01AA

                  Since I've been working with usbser.sys (>10 years), I've repeatedly encountered problems with the part. Since W10/11, power management has also been added to usbser.sys. This could be a cause of your problem; It's best to turn it off if possible.

                  G Offline
                  G Offline
                  glennPattonPub
                  wrote on last edited by
                  #10

                  Thank You! Got Senior to read this! with your reply I can prove it's not my program causing issues!

                  1 Reply Last reply
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                  • P Peter_in_2780

                    If a hub is involved, my first suspicion is always power. +5V ain't what is used to be (says an old time engineer). You know where to put the multimeter prods...

                    Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

                    G Offline
                    G Offline
                    glennPattonPub
                    wrote on last edited by
                    #11

                    Yup! 5.00 ish, Plugged into a dodgy hub... Interesting unit can crash and not appear as a com port...

                    1 Reply Last reply
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                    • G glennPattonPub

                      Hi All, Odd question, I am having issues with a device plugged into a USB hub of a touch screen PC, when it was connected to an old Win7 desktop via USB it worked with no problem. I'm guessing between 7 and 11 the USB driver changed (it would have to) and now the Win11 the device is unreliable and needs resetting. I wonder is it the device or the driver. It appears that the company does not have any specalised drivers so it's a standard com port. Can this be an issue? Glenn

                      C Offline
                      C Offline
                      charlieg
                      wrote on last edited by
                      #12

                      glenn, it's simpler than that... as soon as I get out of a meeting, I'll give you more details. Lived this for 20 years

                      Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                      1 Reply Last reply
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                      • L Lost User

                        I am a Linux fan, does Windows have an application to actually monitor / reed / guess the USB device power "in use " ? Never seen such app in Linux, but did not bother to look for it.

                        J Offline
                        J Offline
                        jochance
                        wrote on last edited by
                        #13

                        It's sometimes hard to say what is windows versus what is a device manufacturer doing something in their driver. I'm pretty sure I have had Windows 10 tell me I was pulling too much current on the USB and shut the port down temporarily (not a timer - it tells you to go turn it back on if it's OK).

                        G 1 Reply Last reply
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                        • G glennPattonPub

                          Hi All, Odd question, I am having issues with a device plugged into a USB hub of a touch screen PC, when it was connected to an old Win7 desktop via USB it worked with no problem. I'm guessing between 7 and 11 the USB driver changed (it would have to) and now the Win11 the device is unreliable and needs resetting. I wonder is it the device or the driver. It appears that the company does not have any specalised drivers so it's a standard com port. Can this be an issue? Glenn

                          C Offline
                          C Offline
                          charlieg
                          wrote on last edited by
                          #14

                          Your question is ambiguous. Bear with me.

                          • "when it was connected to an old Win7 desktop via USB it worked with no problem"
                            Explain this please. device was plugged in directly to the PC? If the PC was old, USB 2.0?

                          • is the touch screen a real PC running Windows 11? I want to be clear to make sure we're not talking about a WinIOT bastard child or something.

                          • Forget about any power issues. The first thing to check is what type of hub are you putting the old device into? USB is allegedly universal, but I've seen issues with older devices.

                          Note on the power comments: this absolutely used to drive me instance - Windows helping to save power by turning off devices. Its like MS lives in some other dimension. First thing I would do after plugging your device in is go to Device Manager. See if you have a driver issue. Your device may be sol old it's just not supported under Win11. I have a basket full of these things.

                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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                          • C charlieg

                            Your question is ambiguous. Bear with me.

                            • "when it was connected to an old Win7 desktop via USB it worked with no problem"
                              Explain this please. device was plugged in directly to the PC? If the PC was old, USB 2.0?

                            • is the touch screen a real PC running Windows 11? I want to be clear to make sure we're not talking about a WinIOT bastard child or something.

                            • Forget about any power issues. The first thing to check is what type of hub are you putting the old device into? USB is allegedly universal, but I've seen issues with older devices.

                            Note on the power comments: this absolutely used to drive me instance - Windows helping to save power by turning off devices. Its like MS lives in some other dimension. First thing I would do after plugging your device in is go to Device Manager. See if you have a driver issue. Your device may be sol old it's just not supported under Win11. I have a basket full of these things.

                            Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                            0 Offline
                            0 Offline
                            0x01AA
                            wrote on last edited by
                            #15

                            Most of your comments make sense. Looking forward to learn new things here ;) Anyway in short: usbser.sys had/has? a lot of issues. Check the comments to this old question (was my old acount): Checking whether usbser.sys is still working/polling a COM port/CDC device[^]

                            G 1 Reply Last reply
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                            • C charlieg

                              Your question is ambiguous. Bear with me.

                              • "when it was connected to an old Win7 desktop via USB it worked with no problem"
                                Explain this please. device was plugged in directly to the PC? If the PC was old, USB 2.0?

                              • is the touch screen a real PC running Windows 11? I want to be clear to make sure we're not talking about a WinIOT bastard child or something.

                              • Forget about any power issues. The first thing to check is what type of hub are you putting the old device into? USB is allegedly universal, but I've seen issues with older devices.

                              Note on the power comments: this absolutely used to drive me instance - Windows helping to save power by turning off devices. Its like MS lives in some other dimension. First thing I would do after plugging your device in is go to Device Manager. See if you have a driver issue. Your device may be sol old it's just not supported under Win11. I have a basket full of these things.

                              Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                              G Offline
                              G Offline
                              glennPattonPub
                              wrote on last edited by
                              #16

                              I need to interface to a very simple device with a USB port on the older Win 7 machine the driver worked, all was good. PC gets changed and upgraded to 11. The software device get tricky to use, I implement a bodge that is documented, but not in the correct place, as I'm not allowed to update the documents, get told off for it as I have modded the software and not updated the documents, told to undo my mods which prevent crashes, Head interfaces to desk. I'm guessing the PC on which it worked was was USB 2, but the powers that be dictate it has to be a touch PC connecting to the companny network able to run Epicore (why?), suddenly my software gets unreliable and starts to crash the device on the other end. As for the power issue, I have checked the power levels and the Hub it was plugged into sits at around 4.5 to 4.8 Volts on the power line, plugged in directly 5.02 Volts, there may be something it. The device appears in Dev Manager and at times disappears and reappears when connected to the hub directly to Com 1, it says connected permantly and it the device occasionally crashes.

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                              • 0 0x01AA

                                Most of your comments make sense. Looking forward to learn new things here ;) Anyway in short: usbser.sys had/has? a lot of issues. Check the comments to this old question (was my old acount): Checking whether usbser.sys is still working/polling a COM port/CDC device[^]

                                G Offline
                                G Offline
                                glennPattonPub
                                wrote on last edited by
                                #17

                                Thanks for the link, could be a Microchip thinks it's an ATMEL

                                0 1 Reply Last reply
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                                • J jochance

                                  It's sometimes hard to say what is windows versus what is a device manufacturer doing something in their driver. I'm pretty sure I have had Windows 10 tell me I was pulling too much current on the USB and shut the port down temporarily (not a timer - it tells you to go turn it back on if it's OK).

                                  G Offline
                                  G Offline
                                  glennPattonPub
                                  wrote on last edited by
                                  #18

                                  Lost a couple of hours to that this afternoon!

                                  1 Reply Last reply
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                                  • P Peter_in_2780

                                    Slot in a powered hub? Or I think they still make power injectors - signals straight through, solid +5 comes in the side.

                                    Software rusts. Simon Stephenson, ca 1994. So does this signature. me, 2012

                                    G Offline
                                    G Offline
                                    glennPattonPub
                                    wrote on last edited by
                                    #19

                                    I will try that... have search my pile for an 9way RS232 cable, 'we don't have those things, why do you want one?'from IT... it gets worse! :omg:

                                    1 Reply Last reply
                                    0
                                    • G glennPattonPub

                                      Thanks for the link, could be a Microchip thinks it's an ATMEL

                                      0 Offline
                                      0 Offline
                                      0x01AA
                                      wrote on last edited by
                                      #20

                                      Unfortunately the most intersting link (http://www.microchip.com/forums/download.axd?file=0;538194[^]) is not longer available :( That was an explanation of the low level stuff. Maybe I saved some parts of that link, I will search for it. On the other hand, it was before >10 years. Maybe @charlieg has better information. I'm keen on his advices ;)

                                      G 1 Reply Last reply
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                                      • 0 0x01AA

                                        Unfortunately the most intersting link (http://www.microchip.com/forums/download.axd?file=0;538194[^]) is not longer available :( That was an explanation of the low level stuff. Maybe I saved some parts of that link, I will search for it. On the other hand, it was before >10 years. Maybe @charlieg has better information. I'm keen on his advices ;)

                                        G Offline
                                        G Offline
                                        glennPattonPub
                                        wrote on last edited by
                                        #21

                                        Nuts, it would be useful, at least it's not my dodgy code ;)

                                        C 1 Reply Last reply
                                        0
                                        • G glennPattonPub

                                          I need to interface to a very simple device with a USB port on the older Win 7 machine the driver worked, all was good. PC gets changed and upgraded to 11. The software device get tricky to use, I implement a bodge that is documented, but not in the correct place, as I'm not allowed to update the documents, get told off for it as I have modded the software and not updated the documents, told to undo my mods which prevent crashes, Head interfaces to desk. I'm guessing the PC on which it worked was was USB 2, but the powers that be dictate it has to be a touch PC connecting to the companny network able to run Epicore (why?), suddenly my software gets unreliable and starts to crash the device on the other end. As for the power issue, I have checked the power levels and the Hub it was plugged into sits at around 4.5 to 4.8 Volts on the power line, plugged in directly 5.02 Volts, there may be something it. The device appears in Dev Manager and at times disappears and reappears when connected to the hub directly to Com 1, it says connected permantly and it the device occasionally crashes.

                                          C Offline
                                          C Offline
                                          charlieg
                                          wrote on last edited by
                                          #22

                                          if you can tell us, what is the USB device? I support or will have supported WinCE devices going back to the earl 2000s. One set of code builds in Xp, debugs in Xp, and I have to remind myself that Xp does not support USB 3.0. If you saw all the cables hanging off the side of my desk..... anyway, sometimes I try to mount usb 3.0 devices inside of my Xp VM. 3 hours of head banging later, I pick the correct device. I have serial, ethernet, RS485 and a few other things. If it is USB 2.0, get a new USB 2.0 hub that has a host USB 3.0 interface.... this smells like a driver issue. Trying to use the old USB 2.0 device in a Windows 11 machine (touch has NOTHING To do with it) simply may not work.

                                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                                          G 1 Reply Last reply
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