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New Old Disks?

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    StarNamer work
    wrote on last edited by
    #1

    This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

    R F D J M 5 Replies Last reply
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    • S StarNamer work

      This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

      R Offline
      R Offline
      Ron Anders
      wrote on last edited by
      #2

      HGSTs will run forever. Unless physically abused are the Toyota of spinner drives.

      1 Reply Last reply
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      • S StarNamer work

        This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

        F Offline
        F Offline
        fgs1963
        wrote on last edited by
        #3

        Wow! You don't mention purchase dates or failure dates but that seems like A LOT of failures over a short-ish duration! I have a small 2 disk Synology NAS (running with Synology Hybrid RAID - essentially mirroring) with (2) Seagate ST4000VN000 (4TB) drives. They've been running without so much as a hiccup for a decade now. :-O I guess I should consider myself lucky! :cool:

        S 1 Reply Last reply
        0
        • S StarNamer work

          This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

          D Offline
          D Offline
          dandy72
          wrote on last edited by
          #4

          StarNamer@work wrote:

          Seagate

          I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there. But, of the 50+ drives I've personally owned over the last few decades, *all* Seagates are currently dead. Zero exception. All others (WD, HGST, some Toshiba and other brands that are lesser-known as drive makers) have been retired - as in, still work, but now so small in terms of capacity they're not worth using anymore. And I have disproportionally fewer Seagate drives than other brands (based on my experience I'd be insane to keep giving them my money). Backblaze has been compiling drive failure reports for years now. Their reports never do anything to convince me I'm wrong. Also - I'd never buy a refurbished drive. Ask yourself: What are the reasons anyone would ever send a hard drive back?

          H F S J D 5 Replies Last reply
          0
          • D dandy72

            StarNamer@work wrote:

            Seagate

            I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there. But, of the 50+ drives I've personally owned over the last few decades, *all* Seagates are currently dead. Zero exception. All others (WD, HGST, some Toshiba and other brands that are lesser-known as drive makers) have been retired - as in, still work, but now so small in terms of capacity they're not worth using anymore. And I have disproportionally fewer Seagate drives than other brands (based on my experience I'd be insane to keep giving them my money). Backblaze has been compiling drive failure reports for years now. Their reports never do anything to convince me I'm wrong. Also - I'd never buy a refurbished drive. Ask yourself: What are the reasons anyone would ever send a hard drive back?

            H Offline
            H Offline
            honey the codewitch
            wrote on last edited by
            #5

            I was about to say the same thing. I will never buy Seagate again. I had two 1TB drives from them whose drive controllers would just randomly stop working. For months at a time the drives would be invisible to my systems. Then sometimes, they'd decide to work. It wasn't a mechanical problem.

            Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

            1 Reply Last reply
            0
            • S StarNamer work

              This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

              J Offline
              J Offline
              Jeremy Falcon
              wrote on last edited by
              #6

              StarNamer@work wrote:

              I'm wondering what his experience has been with them so far and how it matches with mine

              So, I guess not knowing is _driving_ you crazy. Yeah I know, I'll get my coat. :laugh:

              StarNamer@work wrote:

              I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

              Keep in mind, I haven't built a RAID in years. So, my experience is old and crusty, but back in the day Seagates were always known to fail before drives like from WD. I'm sure someone online will get upset and emotional about that, but whatever. Anyway, what time span are you talking here? Assume the warranty was still valid then did all these drive failures happen within a year? If so, that's crazy. Also assuming prior to this HGST fiasco you didn't have drives failing like popcorn popping in the microwave, which would indicate a problem with your housing... maybe it overheats (which is a big problem), or you're setting your enclosure on top of a large speaker magnet for funzies, etc... Then you might be onto something. If HGST was acquired by WD in 2012 then it's safe to assume they it was acquired with inventory. Given the fact that we had serious economic trouble in 2007-2008 and inventory can be manufactured a few years before it's actually sold to the customer (depends on the size of the company), or even if manufactured in 2012 maybe they started in 2008 being cheap and continued with it. So, in theory it's possible there was some cheap batches made you were unlucky to get. It's just conjecture though. Either way, might be time to try a different brand. :laugh: Side note, Google used to keep a list of which drive brands suck. They go through millions of them and they know. They refused to release that list though as it would effectively put that company out of business... even though in a real free market that can and should happen. Which is to say, the consumer is the last person companies care about these days.

              Jeremy Falcon

              D 1 Reply Last reply
              0
              • J Jeremy Falcon

                StarNamer@work wrote:

                I'm wondering what his experience has been with them so far and how it matches with mine

                So, I guess not knowing is _driving_ you crazy. Yeah I know, I'll get my coat. :laugh:

                StarNamer@work wrote:

                I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

                Keep in mind, I haven't built a RAID in years. So, my experience is old and crusty, but back in the day Seagates were always known to fail before drives like from WD. I'm sure someone online will get upset and emotional about that, but whatever. Anyway, what time span are you talking here? Assume the warranty was still valid then did all these drive failures happen within a year? If so, that's crazy. Also assuming prior to this HGST fiasco you didn't have drives failing like popcorn popping in the microwave, which would indicate a problem with your housing... maybe it overheats (which is a big problem), or you're setting your enclosure on top of a large speaker magnet for funzies, etc... Then you might be onto something. If HGST was acquired by WD in 2012 then it's safe to assume they it was acquired with inventory. Given the fact that we had serious economic trouble in 2007-2008 and inventory can be manufactured a few years before it's actually sold to the customer (depends on the size of the company), or even if manufactured in 2012 maybe they started in 2008 being cheap and continued with it. So, in theory it's possible there was some cheap batches made you were unlucky to get. It's just conjecture though. Either way, might be time to try a different brand. :laugh: Side note, Google used to keep a list of which drive brands suck. They go through millions of them and they know. They refused to release that list though as it would effectively put that company out of business... even though in a real free market that can and should happen. Which is to say, the consumer is the last person companies care about these days.

                Jeremy Falcon

                D Offline
                D Offline
                dandy72
                wrote on last edited by
                #7

                Jeremy Falcon wrote:

                Side note, Google used to keep a list of which drive brands suck.

                Backblaze isn't shying away from that, and my conclusions seem to match their yearly reports. RE: HGST...weren't they the ones that had a major flood at their manufacturing plant a decade+ ago, and subsequently had a huge batch of unreliable drives?

                J 1 Reply Last reply
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                • D dandy72

                  Jeremy Falcon wrote:

                  Side note, Google used to keep a list of which drive brands suck.

                  Backblaze isn't shying away from that, and my conclusions seem to match their yearly reports. RE: HGST...weren't they the ones that had a major flood at their manufacturing plant a decade+ ago, and subsequently had a huge batch of unreliable drives?

                  J Offline
                  J Offline
                  Jeremy Falcon
                  wrote on last edited by
                  #8

                  dandy72 wrote:

                  Backblaze isn't shying away from that, and my conclusions seem to match their yearly reports.

                  Respect.

                  dandy72 wrote:

                  RE: HGST...weren't they the ones that had a major flood at their manufacturing plant a decade+ ago, and subsequently had a huge batch of unreliable drives?

                  Dunno. I've been doing cloud everything lately, so me old and crusty with that. Never even heard of HGST until this post. :laugh: It would explain a lot though.

                  Jeremy Falcon

                  D 1 Reply Last reply
                  0
                  • D dandy72

                    StarNamer@work wrote:

                    Seagate

                    I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there. But, of the 50+ drives I've personally owned over the last few decades, *all* Seagates are currently dead. Zero exception. All others (WD, HGST, some Toshiba and other brands that are lesser-known as drive makers) have been retired - as in, still work, but now so small in terms of capacity they're not worth using anymore. And I have disproportionally fewer Seagate drives than other brands (based on my experience I'd be insane to keep giving them my money). Backblaze has been compiling drive failure reports for years now. Their reports never do anything to convince me I'm wrong. Also - I'd never buy a refurbished drive. Ask yourself: What are the reasons anyone would ever send a hard drive back?

                    F Offline
                    F Offline
                    fgs1963
                    wrote on last edited by
                    #9

                    dandy72 wrote:

                    I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there.

                    Re-read his post. If I'm not mistaken he had a failure of 1 Seagate drive, then retired the remaining 5 in favor of HGST which in turn have failed spectacularly. I had the same opinion towards Seagate as you for the 90s and 00s. I was a huge proponent of all things WD. Then experienced a string of failures on WD drives similar to our OP. I took a big chance trying Seagate in 2014 but they've worked perfectly for 10 years. A small sample I know but...

                    D 1 Reply Last reply
                    0
                    • J Jeremy Falcon

                      dandy72 wrote:

                      Backblaze isn't shying away from that, and my conclusions seem to match their yearly reports.

                      Respect.

                      dandy72 wrote:

                      RE: HGST...weren't they the ones that had a major flood at their manufacturing plant a decade+ ago, and subsequently had a huge batch of unreliable drives?

                      Dunno. I've been doing cloud everything lately, so me old and crusty with that. Never even heard of HGST until this post. :laugh: It would explain a lot though.

                      Jeremy Falcon

                      D Offline
                      D Offline
                      dandy72
                      wrote on last edited by
                      #10

                      I think HGST used to be a Hitachi brand, and I've purchased external drives from WD, and the drives inside had an HGST label. Even recent ones, so even though they might no longer promote the HGST brand (at least on the box), WD is clearly still using the name internally... And I don't think I've had any sort of bad failure rate with the drives I have that I *know* are HGST.

                      R 1 Reply Last reply
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                      • F fgs1963

                        dandy72 wrote:

                        I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there.

                        Re-read his post. If I'm not mistaken he had a failure of 1 Seagate drive, then retired the remaining 5 in favor of HGST which in turn have failed spectacularly. I had the same opinion towards Seagate as you for the 90s and 00s. I was a huge proponent of all things WD. Then experienced a string of failures on WD drives similar to our OP. I took a big chance trying Seagate in 2014 but they've worked perfectly for 10 years. A small sample I know but...

                        D Offline
                        D Offline
                        dandy72
                        wrote on last edited by
                        #11

                        Yeah, that's why I said I'm trying real hard not to get my prejudice to get into the way. But like I said, I cannot ignore the yearly Backblaze reports - where they put thousands of drives of all brands to real-world use. If you've had nothing but good luck with Seagate - obviously I can't dismiss that and I can't tell you you're wrong. :-) From my position, I've had good luck with all the WDs I've been purchasing, so I'd have to have some really bad luck to get incentivized again to try another brand...

                        S 1 Reply Last reply
                        0
                        • F fgs1963

                          Wow! You don't mention purchase dates or failure dates but that seems like A LOT of failures over a short-ish duration! I have a small 2 disk Synology NAS (running with Synology Hybrid RAID - essentially mirroring) with (2) Seagate ST4000VN000 (4TB) drives. They've been running without so much as a hiccup for a decade now. :-O I guess I should consider myself lucky! :cool:

                          S Offline
                          S Offline
                          StarNamer work
                          wrote on last edited by
                          #12

                          The HGST drives were bought late October 2023 and early to mid November. The first failure was the first week of December, the second in January and the third about 2 weeks ago. The Seagate drives were bought in March 2018 and the first failure was October 2023.

                          1 Reply Last reply
                          0
                          • D dandy72

                            Yeah, that's why I said I'm trying real hard not to get my prejudice to get into the way. But like I said, I cannot ignore the yearly Backblaze reports - where they put thousands of drives of all brands to real-world use. If you've had nothing but good luck with Seagate - obviously I can't dismiss that and I can't tell you you're wrong. :-) From my position, I've had good luck with all the WDs I've been purchasing, so I'd have to have some really bad luck to get incentivized again to try another brand...

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                            S Offline
                            StarNamer work
                            wrote on last edited by
                            #13

                            FYI: The HGST drives were bought late October 2023 and early to mid November. The first failure was the first week of December, the second in January and the third about 2 weeks ago. The Seagate drives were bought in March 2018 and the first failure was October 2023.

                            D 1 Reply Last reply
                            0
                            • D dandy72

                              StarNamer@work wrote:

                              Seagate

                              I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there. But, of the 50+ drives I've personally owned over the last few decades, *all* Seagates are currently dead. Zero exception. All others (WD, HGST, some Toshiba and other brands that are lesser-known as drive makers) have been retired - as in, still work, but now so small in terms of capacity they're not worth using anymore. And I have disproportionally fewer Seagate drives than other brands (based on my experience I'd be insane to keep giving them my money). Backblaze has been compiling drive failure reports for years now. Their reports never do anything to convince me I'm wrong. Also - I'd never buy a refurbished drive. Ask yourself: What are the reasons anyone would ever send a hard drive back?

                              S Offline
                              S Offline
                              StarNamer work
                              wrote on last edited by
                              #14

                              The listing didn't actually say they were refurbished drives. That was just assumed from the price. Since they came with a card which indicated 5 year warranty (which turned out not to be valid outside the US) I concluded the were actually new and just old stock. I think I've only ever bought something like 20+ drives over the years, but the only 2 I'd had trouble with before the HGSTs was one Seagate (out of about a dozen over the years) and one unbranded drive which came preinstalled in a microserver I bought. It was only 250Gb so I moved it out and put it in an external enclosure which probably shortened its life!

                              1 Reply Last reply
                              0
                              • S StarNamer work

                                This is a sort of followup to a message[^] from Paul (@OriginalGriff) about 7 months ago. He'd posted that he'd bought some 4Tb drives from Amazon at a cheap price, supposedly refurbished, but they arrived 'as new' with warranty cards. I'm wondering what his experience has been with them so far and how it matches with mine. I'd also be interested if anyone else bought some and what they've found. In my case, I've previously been using Seagate IronWolf 4Tb drives (model ST4000VN008) in a 6 disk ZFS array (Raidz2, i.e. 2 out of the 6 are effectively parity). The disks were all around 33000 power on hours and one had "failed" according to the SMART data. So I initially bought 2 of these drives, which turn out to be HGST Ultrastar 7K4000 drives. I replaced 2 of the Seagates, bought 2 more HGST drives, replaced 2 more Seagates, bought a final 2 and complete the rebuild of the array. Then 1 of the HGST drives reported failure. So I sent it back to Amazon for a refund and bought 2 more, intending to keep 1 as a spare. Shortly after that, another failed, so I sent that back for a refund and used up my spare. Just recently, another drive has reported failure. I enquired via email about the warranty and was told that the company whose name is on the warranty card only sell to the US, so my drive isn't covered as it's a resale. So sent it back to Amazon for a refund and ordered an identical replacement, only now it's double the price. This one had a manufacturing date on it of October 2016! So I've done a bit of searching and, as far as I can work out, these drives must have been manufactured between 2012 and 2019, but I can't find a way to work out exactly when. HGST was acquired by Western Digital in 2012, but they continued to make HGST drives for a few years. So these are actually New Old Disks (Old New Disks?) and have presumably been sitting around unused for years - hopefully in reasonable conditions for storage! I'm beginning to think this may have been false economy and I'd have done better sticking with newer Seagate drives despite the price!

                                M Offline
                                M Offline
                                Mike Hankey
                                wrote on last edited by
                                #15

                                If you deep doin whatcha been doin, you'll keep gettin whatcha been gettin.

                                Definition of a burocrate; Delegate, Take Credit, shift blame. PartsBin an Electronics Part Organizer - Release Version 1.3.1 JaxCoder.com Latest Article: EventAggregator

                                pkfoxP 1 Reply Last reply
                                0
                                • S StarNamer work

                                  FYI: The HGST drives were bought late October 2023 and early to mid November. The first failure was the first week of December, the second in January and the third about 2 weeks ago. The Seagate drives were bought in March 2018 and the first failure was October 2023.

                                  D Offline
                                  D Offline
                                  dandy72
                                  wrote on last edited by
                                  #16

                                  StarNamer@work wrote:

                                  The HGST drives were bought late October 2023 and early to mid November. The first failure was the first week of December, the second in January and the third about 2 weeks ago.

                                  That's seriously bad. Do other systems also report them as dead? Have you tried other SATA ports? Quite a few years ago I got a Sandybridge motherboard replaced (under warranty) because after a few months, SATA ports started disappearing. I believe there was an actual recall. I'm not suggesting the same thing might apply here, but it might be worth simply trying different ports. Who knows.

                                  S 1 Reply Last reply
                                  0
                                  • M Mike Hankey

                                    If you deep doin whatcha been doin, you'll keep gettin whatcha been gettin.

                                    Definition of a burocrate; Delegate, Take Credit, shift blame. PartsBin an Electronics Part Organizer - Release Version 1.3.1 JaxCoder.com Latest Article: EventAggregator

                                    pkfoxP Offline
                                    pkfoxP Offline
                                    pkfox
                                    wrote on last edited by
                                    #17

                                    :thumbsup:

                                    In a closed society where everybody's guilty, the only crime is getting caught. In a world of thieves, the only final sin is stupidity. - Hunter S Thompson - RIP

                                    C 1 Reply Last reply
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                                    • D dandy72

                                      StarNamer@work wrote:

                                      The HGST drives were bought late October 2023 and early to mid November. The first failure was the first week of December, the second in January and the third about 2 weeks ago.

                                      That's seriously bad. Do other systems also report them as dead? Have you tried other SATA ports? Quite a few years ago I got a Sandybridge motherboard replaced (under warranty) because after a few months, SATA ports started disappearing. I believe there was an actual recall. I'm not suggesting the same thing might apply here, but it might be worth simply trying different ports. Who knows.

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                                      StarNamer work
                                      wrote on last edited by
                                      #18

                                      dandy72 wrote:

                                      Do other systems also report them as dead?

                                      None of the drives were actually completely dead. In fact, in each case, the parameter which caused them to be reported as "FAILED!" was the Spin_Retry_Count, with one of the drives having a raw value of 1441811 when I replaced it. I suspect that, once spinning, the drives would probably continue to work fine for months (years?) but since they were being reported as having the potential to fail within 24 hours and were all within their return window, I felt it was better to replace them rather than risk a more serious failure.

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                                      • D dandy72

                                        I think HGST used to be a Hitachi brand, and I've purchased external drives from WD, and the drives inside had an HGST label. Even recent ones, so even though they might no longer promote the HGST brand (at least on the box), WD is clearly still using the name internally... And I don't think I've had any sort of bad failure rate with the drives I have that I *know* are HGST.

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                                        Rick York
                                        wrote on last edited by
                                        #19

                                        They were and Hitachi bought that division from IBM earlier. The flooding happened in Thailand if I recall correctly.

                                        "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

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                                        • D dandy72

                                          StarNamer@work wrote:

                                          Seagate

                                          I'm trying hard - really hard - not to be a cynic and automatically conclude that this is your problem right there. But, of the 50+ drives I've personally owned over the last few decades, *all* Seagates are currently dead. Zero exception. All others (WD, HGST, some Toshiba and other brands that are lesser-known as drive makers) have been retired - as in, still work, but now so small in terms of capacity they're not worth using anymore. And I have disproportionally fewer Seagate drives than other brands (based on my experience I'd be insane to keep giving them my money). Backblaze has been compiling drive failure reports for years now. Their reports never do anything to convince me I'm wrong. Also - I'd never buy a refurbished drive. Ask yourself: What are the reasons anyone would ever send a hard drive back?

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                                          jschell
                                          wrote on last edited by
                                          #20

                                          There is at least one site that uses massive numbers of hard drives (thousands at least) and have been doing so for years. They collect failures stats for all of those at an individual basis and make the results public. They have been doing that for quite some time. Lots of detail. Fun random read. And probably more relevant it you really need to get some real world stats on failure rates.

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