US sues Adobe for ‘deceiving’ subscriptions that are too hard to cancel

[Kent Sharkey]

The Verge[^]:

The Justice Department alleges that Adobe hid early cancellation fees and trapped consumers in pricey subscriptions.

Did you want a subscription to Adobe Acrobat with that lawsuit?

[jochance]

The trick is to use a pre-paid card or a gift card or a card set to expire before the subscription term ends. That lets the issue sort itself out, explicitly breaks auto-renewals so you can't lose track of all the things you're paying for, and it seems to work everywhere.

[charlieg]

I'm noticing an interesting leadership theme here. Adobe doing this is a deliberate management decision. This is why when I do subscriptions, I always use a burnable CC #. My go to card allows me to create virtual numbers that I can delete when people won't cancel things for me. Like the other poster suggests.

Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.