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  3. Looks like the server problems are spreading...

Looks like the server problems are spreading...

Scheduled Pinned Locked Moved The Lounge
sysadminannouncement
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  • R Richard Deeming

    Planes grounded as mass worldwide IT outage hits airlines, media and banks - BBC News[^] It's not just the CodeProject hamsters that are on strike any more! :laugh:


    "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

    C Offline
    C Offline
    charlieg
    wrote on last edited by
    #6

    I have two questions: 1) Did you test the new deployment package? Obviously not. The financial ramifications of this error could very well end Crowdstrike. Remember Takata? 2) How is it that this software is crashing the OS? I found this: On Friday, CrowdStrike experienced a major disruption following an issue with a software update. This caused Windows to crash due to a fault in the way CrowdStrike's software update interacted with Windows. So, not only are there reports of workstations crashing (Windows 10 and 11) but the servers are getting nuked as well. Sounds like the Crowdstrike client has a pretty intimite relationship with the kernel. Is it even a wonder why people have trepidation installing updates?

    Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

    abmvA 1 Reply Last reply
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    • C charlieg

      I have two questions: 1) Did you test the new deployment package? Obviously not. The financial ramifications of this error could very well end Crowdstrike. Remember Takata? 2) How is it that this software is crashing the OS? I found this: On Friday, CrowdStrike experienced a major disruption following an issue with a software update. This caused Windows to crash due to a fault in the way CrowdStrike's software update interacted with Windows. So, not only are there reports of workstations crashing (Windows 10 and 11) but the servers are getting nuked as well. Sounds like the Crowdstrike client has a pretty intimite relationship with the kernel. Is it even a wonder why people have trepidation installing updates?

      Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

      abmvA Offline
      abmvA Offline
      abmv
      wrote on last edited by
      #7

      totally irresponsible developers and testers ..releasing updates without testing ... imagine working at a big company with your so called agent installed in windows system directory and as a driver and used at critical points world wide...blame it on dev ops and other fancy words.....people getting stuck ...hell for system admins...world wide..

      Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

      We are in the beginning of a mass extinction. - Greta Thunberg

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      • abmvA abmv

        totally irresponsible developers and testers ..releasing updates without testing ... imagine working at a big company with your so called agent installed in windows system directory and as a driver and used at critical points world wide...blame it on dev ops and other fancy words.....people getting stuck ...hell for system admins...world wide..

        Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

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        D Offline
        dandy72
        wrote on last edited by
        #8

        abmv wrote:

        totally irresponsible developers and testers ..releasing updates without testing ...

        Don't blame the devs. To an extent, don't even blame the testers. Blame those who signed off on the whole thing being released. Which I'm betting are multiple levels of management up.

        abmvA 1 Reply Last reply
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        • D dandy72

          abmv wrote:

          totally irresponsible developers and testers ..releasing updates without testing ...

          Don't blame the devs. To an extent, don't even blame the testers. Blame those who signed off on the whole thing being released. Which I'm betting are multiple levels of management up.

          abmvA Offline
          abmvA Offline
          abmv
          wrote on last edited by
          #9

          this thread [https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/\](https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/) shows whats happening... sad ......... ..................... msft and cs ..hope it people are able to fix world wide and we get back to normal....and we learn from this

          Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

          We are in the beginning of a mass extinction. - Greta Thunberg

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          • abmvA abmv

            this thread [https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/\](https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/) shows whats happening... sad ......... ..................... msft and cs ..hope it people are able to fix world wide and we get back to normal....and we learn from this

            Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

            J Offline
            J Offline
            jeron1
            wrote on last edited by
            #10

            abmv wrote:

            and we learn from this

            Now that's a tall order.

            "the debugger doesn't tell me anything because this code compiles just fine" - random QA comment "Facebook is where you tell lies to your friends. Twitter is where you tell the truth to strangers." - chriselst "I don't drink any more... then again, I don't drink any less." - Mike Mullikins uncle

            1 Reply Last reply
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            • R Richard Deeming

              Planes grounded as mass worldwide IT outage hits airlines, media and banks - BBC News[^] It's not just the CodeProject hamsters that are on strike any more! :laugh:


              "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

              K Offline
              K Offline
              k5054
              wrote on last edited by
              #11

              Looks like xkcd is getting in on this [xkcd: CrowdStrike](https://xkcd.com/2961)

              "A little song, a little dance, a little seltzer down your pants" Chuckles the clown

              1 Reply Last reply
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              • abmvA abmv

                this thread [https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/\](https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod\_error\_in\_latest\_crowdstrike\_update/) shows whats happening... sad ......... ..................... msft and cs ..hope it people are able to fix world wide and we get back to normal....and we learn from this

                Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

                D Offline
                D Offline
                dandy72
                wrote on last edited by
                #12

                I certainly haven't read every single last detail available on this (not even close), but my current understanding is that CrowdStrike has some security software that includes a kernel mode driver, and a new release of it is what's causing the crash. Drivers are some of the most notoriously difficult software to write, and they *need* to be written correctly, otherwise this is the result, unlike your average spreadsheet app crashing. Does this particular driver provide some functionality that couldn't be done in a user-mode app, or handed off to MS's own AV?

                C 1 Reply Last reply
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                • R Richard Deeming

                  Planes grounded as mass worldwide IT outage hits airlines, media and banks - BBC News[^] It's not just the CodeProject hamsters that are on strike any more! :laugh:


                  "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                  abmvA Offline
                  abmvA Offline
                  abmv
                  wrote on last edited by
                  #13

                  [lol crowdstrike just destroyed the internet - YouTube](https://youtu.be/pCxvyIx922A?t=220) ... analysis

                  Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long

                  We are in the beginning of a mass extinction. - Greta Thunberg

                  1 Reply Last reply
                  0
                  • D dandy72

                    I certainly haven't read every single last detail available on this (not even close), but my current understanding is that CrowdStrike has some security software that includes a kernel mode driver, and a new release of it is what's causing the crash. Drivers are some of the most notoriously difficult software to write, and they *need* to be written correctly, otherwise this is the result, unlike your average spreadsheet app crashing. Does this particular driver provide some functionality that couldn't be done in a user-mode app, or handed off to MS's own AV?

                    C Offline
                    C Offline
                    charlieg
                    wrote on last edited by
                    #14

                    This is what I have heard as well. There is a chunk of code that is deep in the kernel. That's all well and good, but if you want to put your hands down some other person's pants, you might ask for permission - in this case, test the flying elephant out of it. This smells like Crowdstrike got a bit lazy, and the other post about layers of management being involved induces me to go hmm. I'm not blaming the developers or testers. This is a systems engineering issue, and due to the critical nature of this software, there needs to be ONE person willing to bet his or her job that all is well. With all that said, how f'ing hard would it be to duplicate - I don't know - the servers of 10 key customers and test it on those machines?

                    Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                    D 1 Reply Last reply
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                    • R Richard Deeming

                      Planes grounded as mass worldwide IT outage hits airlines, media and banks - BBC News[^] It's not just the CodeProject hamsters that are on strike any more! :laugh:


                      "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                      C Offline
                      C Offline
                      charlieg
                      wrote on last edited by
                      #15

                      Crowdstrike will likely not survive this incident. If you own stock, dump it now. I know many of us here do things like web development, etc but many of us work on mission critical systems. I read an article that the FAA was having difficulty communicating with in flight aircraft. Depending on Microsoft for mission critical systems is begging for a career ending day.

                      Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                      1 Reply Last reply
                      0
                      • C charlieg

                        This is what I have heard as well. There is a chunk of code that is deep in the kernel. That's all well and good, but if you want to put your hands down some other person's pants, you might ask for permission - in this case, test the flying elephant out of it. This smells like Crowdstrike got a bit lazy, and the other post about layers of management being involved induces me to go hmm. I'm not blaming the developers or testers. This is a systems engineering issue, and due to the critical nature of this software, there needs to be ONE person willing to bet his or her job that all is well. With all that said, how f'ing hard would it be to duplicate - I don't know - the servers of 10 key customers and test it on those machines?

                        Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

                        D Offline
                        D Offline
                        dandy72
                        wrote on last edited by
                        #16

                        charlieg wrote:

                        how f'ing hard would it be to duplicate

                        Well, there's plenty of test machines available to try on now! :-D

                        C 1 Reply Last reply
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                        • D dandy72

                          charlieg wrote:

                          how f'ing hard would it be to duplicate

                          Well, there's plenty of test machines available to try on now! :-D

                          C Offline
                          C Offline
                          charlieg
                          wrote on last edited by
                          #17

                          +10 internet points :)

                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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