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The Software Industry

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  • V Vivi Chellappa

    Software is a product. Much like TV, automobile, washing machine, etc. The latter are tangible while software is intangible but that is not an important difference. Once upon a time, when you bought a software, you paid one price for it, no matter how many persons in the purchaser company used it. Then they decided to charge according to the power of the processor the purchaser company used. This is like saying you have a larger living room and so the TV is higher priced. Then they decided to charge price/user. This is akin to the price of the TV or washing machine being dependent on how many persons are in the household. Now, Oracle has gone one step further and its Java licenses are based on the number of employees in the purchaser company, including janitors or messenger boys they may employ. If a customer refuses to accept the new terms, which yield hundreds of thousands if not millions of dollars more in revenue to Oracle, Oracle is threatening an audit of those companies to determine if any of the contractual terms are violated by the purchaser. Companies have sprung up to assist the purchasers in questioning the findings of these audits. What makes software different from common household goods such as TV, automobiles, etc? What justifies differential pricing based on number of users? Other than the greed of software vendors.

    L Offline
    L Offline
    Lost User
    wrote on last edited by
    #4

    Vivi Chellappa wrote:

    What justifies differential pricing based on number of users?

    You are comparing apples with oranges. When you watch TV you do not use it to make money. When you use someone's software product, in most cases it is to keep your business going. So if you profit from using that software then maybe the owner should get a share of those profits.

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    • L Lost User

      Vivi Chellappa wrote:

      What justifies differential pricing based on number of users?

      You are comparing apples with oranges. When you watch TV you do not use it to make money. When you use someone's software product, in most cases it is to keep your business going. So if you profit from using that software then maybe the owner should get a share of those profits.

      P Offline
      P Offline
      PIEBALDconsult
      wrote on last edited by
      #5

      So a bar installs a TV intending to attract more barflies and the vendor charges per barfly/hour whether the barflies are watching it or not.

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      • L Lost User

        Vivi Chellappa wrote:

        What justifies differential pricing based on number of users?

        You are comparing apples with oranges. When you watch TV you do not use it to make money. When you use someone's software product, in most cases it is to keep your business going. So if you profit from using that software then maybe the owner should get a share of those profits.

        V Offline
        V Offline
        Vivi Chellappa
        wrote on last edited by
        #6

        So, if I buy a truck from General Motors for my freight carrying business, I should share my profits with GM?

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        • L Lost User

          Vivi Chellappa wrote:

          What justifies differential pricing based on number of users?

          You are comparing apples with oranges. When you watch TV you do not use it to make money. When you use someone's software product, in most cases it is to keep your business going. So if you profit from using that software then maybe the owner should get a share of those profits.

          R Offline
          R Offline
          raddevus
          wrote on last edited by
          #7

          I think you make a good point.

          Richard MacCutchan wrote:

          When you use someone's software product, in most cases it is to keep your business going.

          However, if you compare this to a car, the analogy falls apart bec it would mean we would charge Uber drivers, delivery drivers, etc. more because they earn income using the product. But, still you point is a good one.

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          • V Vivi Chellappa

            Software is a product. Much like TV, automobile, washing machine, etc. The latter are tangible while software is intangible but that is not an important difference. Once upon a time, when you bought a software, you paid one price for it, no matter how many persons in the purchaser company used it. Then they decided to charge according to the power of the processor the purchaser company used. This is like saying you have a larger living room and so the TV is higher priced. Then they decided to charge price/user. This is akin to the price of the TV or washing machine being dependent on how many persons are in the household. Now, Oracle has gone one step further and its Java licenses are based on the number of employees in the purchaser company, including janitors or messenger boys they may employ. If a customer refuses to accept the new terms, which yield hundreds of thousands if not millions of dollars more in revenue to Oracle, Oracle is threatening an audit of those companies to determine if any of the contractual terms are violated by the purchaser. Companies have sprung up to assist the purchasers in questioning the findings of these audits. What makes software different from common household goods such as TV, automobiles, etc? What justifies differential pricing based on number of users? Other than the greed of software vendors.

            K Offline
            K Offline
            Kschuler
            wrote on last edited by
            #8

            Back in the day when you bought software, you installed it and it never changed after that point. Now most software is updated regularly for bugs and security reasons. Those updates are work for the software company and it makes sense that the end user would have to pay for that. I'm not defending that Oracle licensing though. That sounds pretty shady and desperate.

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            • P PIEBALDconsult

              So a bar installs a TV intending to attract more barflies and the vendor charges per barfly/hour whether the barflies are watching it or not.

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #9

              Do they? I always thought that they charged a flat fee. But again this is not the same as using one software product to create another.

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              • V Vivi Chellappa

                So, if I buy a truck from General Motors for my freight carrying business, I should share my profits with GM?

                K Offline
                K Offline
                Kschuler
                wrote on last edited by
                #10

                You probably do if you got the extended warranty. :)

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                • K Kschuler

                  Back in the day when you bought software, you installed it and it never changed after that point. Now most software is updated regularly for bugs and security reasons. Those updates are work for the software company and it makes sense that the end user would have to pay for that. I'm not defending that Oracle licensing though. That sounds pretty shady and desperate.

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                  V Offline
                  Vivi Chellappa
                  wrote on last edited by
                  #11

                  In the past (and even now), there was/is an annual maintenance contract with the software vendor that paid for upgrades and bug fixes. It is like buying an extended warranty for your car. My question remains: what justifies per-user pricing? PS. I brought in Oracle as an example of egregious business practices that is enabled by per-user pricing.

                  Richard Andrew x64R K J 3 Replies Last reply
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                  • R raddevus

                    I think you make a good point.

                    Richard MacCutchan wrote:

                    When you use someone's software product, in most cases it is to keep your business going.

                    However, if you compare this to a car, the analogy falls apart bec it would mean we would charge Uber drivers, delivery drivers, etc. more because they earn income using the product. But, still you point is a good one.

                    P Offline
                    P Offline
                    PIEBALDconsult
                    wrote on last edited by
                    #12

                    If you shoot video in a National Park -- and someone, anyone ever earns money from that video -- the National Park Service wants some of that money. It ain't right.

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                    • K Kschuler

                      You probably do if you got the extended warranty. :)

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                      V Offline
                      Vivi Chellappa
                      wrote on last edited by
                      #13

                      No. The extended warranty would be an optional cost of acquiring the vehicle. Profits are what remain after all costs are deducted.

                      1 Reply Last reply
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                      • V Vivi Chellappa

                        So, if I buy a truck from General Motors for my freight carrying business, I should share my profits with GM?

                        L Offline
                        L Offline
                        Lost User
                        wrote on last edited by
                        #14

                        A truck is not software. Stop trying to compare things that are not equivalent.

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                        • R raddevus

                          I think you make a good point.

                          Richard MacCutchan wrote:

                          When you use someone's software product, in most cases it is to keep your business going.

                          However, if you compare this to a car, the analogy falls apart bec it would mean we would charge Uber drivers, delivery drivers, etc. more because they earn income using the product. But, still you point is a good one.

                          L Offline
                          L Offline
                          Lost User
                          wrote on last edited by
                          #15

                          raddevus wrote:

                          However, if you compare this to a car

                          But I'm not, I'm comparing it to watching TV at home.

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                          • K Kschuler

                            Back in the day when you bought software, you installed it and it never changed after that point. Now most software is updated regularly for bugs and security reasons. Those updates are work for the software company and it makes sense that the end user would have to pay for that. I'm not defending that Oracle licensing though. That sounds pretty shady and desperate.

                            L Offline
                            L Offline
                            Lost User
                            wrote on last edited by
                            #16

                            Kschuler wrote:

                            when you bought software, you installed it and it never changed after that point.

                            Well in over 50 years in this industry I never worked on any software like that. The frequency of updates may not have been as often as now, but it still happened quite regularly.

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                            • V Vivi Chellappa

                              Software is a product. Much like TV, automobile, washing machine, etc. The latter are tangible while software is intangible but that is not an important difference. Once upon a time, when you bought a software, you paid one price for it, no matter how many persons in the purchaser company used it. Then they decided to charge according to the power of the processor the purchaser company used. This is like saying you have a larger living room and so the TV is higher priced. Then they decided to charge price/user. This is akin to the price of the TV or washing machine being dependent on how many persons are in the household. Now, Oracle has gone one step further and its Java licenses are based on the number of employees in the purchaser company, including janitors or messenger boys they may employ. If a customer refuses to accept the new terms, which yield hundreds of thousands if not millions of dollars more in revenue to Oracle, Oracle is threatening an audit of those companies to determine if any of the contractual terms are violated by the purchaser. Companies have sprung up to assist the purchasers in questioning the findings of these audits. What makes software different from common household goods such as TV, automobiles, etc? What justifies differential pricing based on number of users? Other than the greed of software vendors.

                              J Offline
                              J Offline
                              Jeremy Falcon
                              wrote on last edited by
                              #17

                              Vivi Chellappa wrote:

                              What justifies differential pricing based on number of users?

                              I don't agree with differential pricing when it comes to greed. But, I think scaling pricing is great if it's done ethically. It gives smaller companies a chance to play ball. But, only if done ethically and not out of greed. Dunno about this situation in particular. I will say though that greed based pricing differences have been around for a while now. Hotels, Airlines, etc. will charge you more if you buy a ticket from an affluent area, for instance. So, the greed part is nothing new it's just being expressed through software now that the tech giants have fully embraced the dark side.

                              Jeremy Falcon

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                              • K Kschuler

                                Back in the day when you bought software, you installed it and it never changed after that point. Now most software is updated regularly for bugs and security reasons. Those updates are work for the software company and it makes sense that the end user would have to pay for that. I'm not defending that Oracle licensing though. That sounds pretty shady and desperate.

                                J Offline
                                J Offline
                                Jeremy Falcon
                                wrote on last edited by
                                #18

                                Except now every time I turn on my TV I have to install an update... literally. And to top if off, my TV shows me ads. All for updates I never wanted for crap I don't use... just to watch TV.

                                Jeremy Falcon

                                1 Reply Last reply
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                                • L Lost User

                                  A truck is not software. Stop trying to compare things that are not equivalent.

                                  J Offline
                                  J Offline
                                  Jeremy Falcon
                                  wrote on last edited by
                                  #19

                                  But the concept is analogous. Just some people give special "clearance" to certain things like tech and the medical industry. And it makes sense that we devs would consider software special. IMO it shouldn't be that way though. One could think of software like a tool. And if I buy a screwdriver as a carpenter, should I share profits then? Don't get me wrong, some profit-based models aren't always bad. For instance, some game engines are free to use until after the company makes money off the game. Which makes the barrier to entry low. If it's done ethically though and not from a place of greed. But, this day in age, everyone is all about getting recurring payments from customers. Hell, they want you to get a "subscription" when going to the car wash now. The idea of just buying something is become a relic of the past... all for greed.

                                  Jeremy Falcon

                                  1 Reply Last reply
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                                  • P PIEBALDconsult

                                    If you shoot video in a National Park -- and someone, anyone ever earns money from that video -- the National Park Service wants some of that money. It ain't right.

                                    J Offline
                                    J Offline
                                    Jeremy Falcon
                                    wrote on last edited by
                                    #20

                                    Can I get in on this? I want some of the money for watching the video. :-\

                                    Jeremy Falcon

                                    1 Reply Last reply
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                                    • V Vivi Chellappa

                                      In the past (and even now), there was/is an annual maintenance contract with the software vendor that paid for upgrades and bug fixes. It is like buying an extended warranty for your car. My question remains: what justifies per-user pricing? PS. I brought in Oracle as an example of egregious business practices that is enabled by per-user pricing.

                                      Richard Andrew x64R Offline
                                      Richard Andrew x64R Offline
                                      Richard Andrew x64
                                      wrote on last edited by
                                      #21

                                      Vivi Chellappa wrote:

                                      what justifies per-user pricing?

                                      If a school purchases text books, they need to pay for each copy that they buy, even though the content of each book is the same. What's the difference with software?

                                      The difficult we do right away... ...the impossible takes slightly longer.

                                      1 Reply Last reply
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                                      • V Vivi Chellappa

                                        Software is a product. Much like TV, automobile, washing machine, etc. The latter are tangible while software is intangible but that is not an important difference. Once upon a time, when you bought a software, you paid one price for it, no matter how many persons in the purchaser company used it. Then they decided to charge according to the power of the processor the purchaser company used. This is like saying you have a larger living room and so the TV is higher priced. Then they decided to charge price/user. This is akin to the price of the TV or washing machine being dependent on how many persons are in the household. Now, Oracle has gone one step further and its Java licenses are based on the number of employees in the purchaser company, including janitors or messenger boys they may employ. If a customer refuses to accept the new terms, which yield hundreds of thousands if not millions of dollars more in revenue to Oracle, Oracle is threatening an audit of those companies to determine if any of the contractual terms are violated by the purchaser. Companies have sprung up to assist the purchasers in questioning the findings of these audits. What makes software different from common household goods such as TV, automobiles, etc? What justifies differential pricing based on number of users? Other than the greed of software vendors.

                                        T Offline
                                        T Offline
                                        TNCaver
                                        wrote on last edited by
                                        #22

                                        Vivi Chellappa wrote:

                                        What makes software different from common household goods such as TV, automobiles, etc?

                                        I'd say you're not giving enough weight to the distinction between tangibles and intangibles. Tangibles have limited lifetimes; automobiles, TVs, microwave ovens, smart phones, groceries, etc., eventually need replacing, often because some folks like to have the latest 'thing'. There's an on-going market for new widgets. The sales model for tangibles is not sustainable for software over time. Once most people who need a particular software app have it, it gets harder to sell them upgrades especially as the product matures, and the market for new purchases is never as big as the initial sales. I don't know that this justifies the model nearly every software company has adopted over the last decade, but I'm pretty sure that's the reason behind it.

                                        What justifies differential pricing based on number of users?

                                        If you're buying wine for an evening, are you buying one bottle for you and your partner, or for a party of 50? You gots mo' people, you needs mo' wine. That's where the gap between tangibles and intangibles is negligible.

                                        There are no solutions, only trade-offs.
                                           - Thomas Sowell

                                        A day can really slip by when you're deliberately avoiding what you're supposed to do.
                                           - Calvin (Bill Watterson, Calvin & Hobbes)

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                                        • C Chris Copeland

                                          Thankfully it only applies to Oracle OpenJDK, which is essentially Standard Edition. I'd be surprised if any large companies continue to use it, at my last place I had a migration task to move all JDK installations from SE to the Adoptium OpenJDK versions. Took me all of about a day and probably saved the company a lot of money since the company was international and had a lot of employees. I suppose the only companies interested would be those specifically wanting the Oracle support, but is it worth the cost? I don't think so. Some other platforms do similar things where they charge different models based on the size of your business, either by the number of employees or the average annual revenue.

                                          [ MQ | Tor.NET | Mimick ]

                                          H Offline
                                          H Offline
                                          honey the codewitch
                                          wrote on last edited by
                                          #23

                                          Chris Copeland wrote:

                                          charge different models based on the size of your business, either by the number of employees

                                          See, if it's a site license, charging by the number of employees makes some sense to me. Otherwise, it's just gouging.

                                          Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

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