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  3. I hate it when the bank changes their app.

I hate it when the bank changes their app.

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  • OriginalGriffO OriginalGriff

    I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

    M Offline
    M Offline
    MarkTJohnson
    wrote on last edited by
    #7

    Yes, we have the take a picture of your check (American spelling) to deposit feature. We have to sign the check on the back to endorse and take pictures of both the front and back. We aren't THAT behind.

    I’ve given up trying to be calm. However, I am open to feeling slightly less agitated. I’m begging you for the benefit of everyone, don’t be STUPID.

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    • OriginalGriffO OriginalGriff

      I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

      J Offline
      J Offline
      JudyL_MD
      wrote on last edited by
      #8

      My bank over here has had it for quite a few years (large but not behemoth, with a culture of customer service). I'm not sure what the amount limit is though. I know we've deposited at least $1500 (1180 pounds) via the app. A 1000 pound limit sounds quite small.

      Be wary of strong drink. It can make you shoot at tax collectors - and miss. Lazarus Long, "Time Enough For Love" by Robert A. Heinlein

      1 Reply Last reply
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      • OriginalGriffO OriginalGriff

        I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

        D Offline
        D Offline
        dandy72
        wrote on last edited by
        #9

        Whenever I get a tax refund, I have it automatically deposited in a bank account just as if it was from an employer. You'd think the government would support that. So, it's totally on your bank to accept that.

        1 Reply Last reply
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        • pkfoxP pkfox

          What bank Paul ? You can register your/an account with HMRC which cuts all this crap out

          In a closed society where everybody's guilty, the only crime is getting caught. In a world of thieves, the only final sin is stupidity. - Hunter S Thompson - RIP

          D Offline
          D Offline
          Dave Kreskowiak
          wrote on last edited by
          #10

          HMRC? His Majesty's Royal Coffers?

          Asking questions is a skill CodeProject Forum Guidelines Google: C# How to debug code Seriously, go read these articles. Dave Kreskowiak

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          • OriginalGriffO OriginalGriff

            I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

            O Offline
            O Offline
            obermd
            wrote on last edited by
            #11

            As a left ponder, I sometimes wonder at how anyone can remain calm in the UK with the heavy regulations and stupidity in your government at all levels. Now it sounds like your banks have caught the stupid disease.

            L D 2 Replies Last reply
            0
            • OriginalGriffO OriginalGriff

              I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

              O Offline
              O Offline
              obermd
              wrote on last edited by
              #12

              As a left ponder, I sometimes wonder at how anyone can remain calm in the UK with the heavy regulations and stupidity in your government at all levels. Now it sounds like your banks have caught the stupid disease. (Oh, our government isn't any smarter...)

              1 Reply Last reply
              0
              • OriginalGriffO OriginalGriff

                I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                Greg UtasG Offline
                Greg UtasG Offline
                Greg Utas
                wrote on last edited by
                #13

                The IRS (US) and CRA (Canada) direct deposit into my account. In Canada, it's also easy to set up an account to send and receive payments via e-transfer, using an email address, although the amount you can send per day is limited to something like $2,500.

                Robust Services Core | Software Techniques for Lemmings | Articles
                The fox knows many things, but the hedgehog knows one big thing.

                <p><a href="https://github.com/GregUtas/robust-services-core/blob/master/README.md">Robust Services Core</a>
                <em>The fox knows many things, but the hedgehog knows one big thing.</em></p>

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                • O obermd

                  As a left ponder, I sometimes wonder at how anyone can remain calm in the UK with the heavy regulations and stupidity in your government at all levels. Now it sounds like your banks have caught the stupid disease.

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #14

                  We wonder the very same thing every day. :sigh:

                  1 Reply Last reply
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                  • OriginalGriffO OriginalGriff

                    Santander - they are normally fine, but the idiots are worming their way in ... :sigh:

                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                    StarNamer workS Offline
                    StarNamer workS Offline
                    StarNamer work
                    wrote on last edited by
                    #15

                    My app got updated a couple of months ago. I'd previously tried the pilot version, but couldn't see any improvements. Then, one day the 'normal' app said it needed to update. I assume there's changes under the hood, but the main visible one seemed to be it wanted to display a picture on the logion screen. Can't see the point of that really.

                    1 Reply Last reply
                    0
                    • O obermd

                      As a left ponder, I sometimes wonder at how anyone can remain calm in the UK with the heavy regulations and stupidity in your government at all levels. Now it sounds like your banks have caught the stupid disease.

                      D Offline
                      D Offline
                      Daniel Pfeffer
                      wrote on last edited by
                      #16

                      obermd wrote:

                      As a left ponder, I sometimes wonder at how anyone can remain calm in the UK with the heavy regulations and stupidity in your government at all levels.

                      Pots and kettles...

                      Freedom is the freedom to say that two plus two make four. If that is granted, all else follows. -- 6079 Smith W.

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                      • OriginalGriffO OriginalGriff

                        I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                        A Offline
                        A Offline
                        Alister Morton
                        wrote on last edited by
                        #17

                        Can you imagine if car makers moved the steering to be left foot operated and the clutch was a knob on the dashboard, just to "freshen up the UI" yet, effectively, that's what they're doing here. Breaking a known and working UI. Extend, yeah, ok. Fundamentally change for why? No.

                        1 Reply Last reply
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                        • OriginalGriffO OriginalGriff

                          I got a tax refund cheque today - completely out of the blue - so I went to my bank app to pay it in* And they have changed it. I've got to set up security all over again - which needed a new photo of my ID (which it wouldn't accept in the default auto mode, because of "glare", "blur", and / or "shake" but took right away in manual mode), then a security number, then a email link follow - finally get in, and wade through all the "welcome to ..." guff which tells you nothing about how to use it. Right, where's "pay in a cheque"? nope, not there, not over there, not this menu, no I didn't mean to close the damn app, ah! There, under "make a payment". Should have thought of that... Put the cheque on a plain background, click the button and ... only up to £1000 ... 15 minutes wasted. :sigh: I gotta post it (which means working out where I hid the paying in slips 10 years ago when I last used one) or go to the bank to pay it in. Which is a twenty mile round trip, but it's better off in my account than the tax mans! Leave these things alone, or provide a decent migration path guys - you just piss people off with this crap. * I don't know if you left ponders can do this, your banking system does seem to be about 20 years behind the times ... In the UK, we've been able to pay cheques in to our account by sending a photo of it via a secure banking app on the phone. You login (using biometrics etc.), take a picture of the cheque and it's in your account the next morning (provided it doesn't bounce). Really handy, quick, and easy, used it quite a few times over the years.

                          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                          C Offline
                          C Offline
                          charlieg
                          wrote on last edited by
                          #18

                          It's a bank or some other financial institution. Just be glad you don't use Quicken.

                          Charlie Gilley “They who can give up essential liberty to obtain a little temporary safety deserve neither liberty nor safety.” BF, 1759 Has never been more appropriate.

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