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I feel bad, even though I helped

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  • H Offline
    H Offline
    honey the codewitch
    wrote on last edited by
    #1

    Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

    Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

    G M D S K 6 Replies Last reply
    0
    • H honey the codewitch

      Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

      Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

      G Offline
      G Offline
      Gary Wheeler
      wrote on last edited by
      #2

      I've had the same experience. Several years ago we bought an external RAID array populated with 4 Seagate hard drives. Over the next 1-½ years each of the Seagate drives failed and were replaced with Western Digital drives we had on hand. The RAID array ran with the WD drives until the array controller died. We bought a new and larger version of the RAID array. Interestingly, it's populated with Western Digital drives :-D.

      Software Zen: delete this;

      1 Reply Last reply
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      • H honey the codewitch

        Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

        Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

        M Offline
        M Offline
        Mircea Neacsu
        wrote on last edited by
        #3

        honey the codewitch wrote:

        the problem was right on the label: "Seagate"

        Your mileage may vary. I have only Seagate in my NAS and two of them have over 50000 hours (5.75 years). I switched to Seagate from WD after a couple of bad experiences. Later on I found out that it goes by model: both companies have had "duds" at different moments. My advice is to search reviews by HDD model.

        Mircea

        H 1 Reply Last reply
        0
        • H honey the codewitch

          Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

          Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

          D Offline
          D Offline
          dandy72
          wrote on last edited by
          #4

          I keep saying I try hard to leave my personal bias out of it, but I've personally experienced so many failures, and keep hearing the same from so many people, I can't come up with a better conclusion that Seagate drives are just disproportionately SO much worse, I've sworn them off even if they were half the price of any other competitor. I was even given a system with multiple Seagate drives in it that were either already dead, or proved to be unreliable. I've said this before here in the lounge, right now, all the Seagate drives I've ever owned are dead - not a single exception. Of all the WD drives I own, there's maybe one or two if I start looking hard enough in the oldest pile; of all the drives I no longer use, it's not because they died, it's because they're now so small they're no longer worth using. In each case, on the day I decided to stop using a drive, it was still spinning and I could still read data off of it. I wish I could say I'm exaggerating, but I have the pile of drives to prove it if someone wanted to pick them all up and start examining them one by one. Seagate *must* have some good drives, otherwise how could they be so consistently bad, and yet the company remain in business. They must have some big, BIG government contracts that keeps them afloat. Which by itself isn't very reassuring, but that's another story...

          H 1 Reply Last reply
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          • M Mircea Neacsu

            honey the codewitch wrote:

            the problem was right on the label: "Seagate"

            Your mileage may vary. I have only Seagate in my NAS and two of them have over 50000 hours (5.75 years). I switched to Seagate from WD after a couple of bad experiences. Later on I found out that it goes by model: both companies have had "duds" at different moments. My advice is to search reviews by HDD model.

            Mircea

            H Offline
            H Offline
            honey the codewitch
            wrote on last edited by
            #5

            I tend to ask around, especially after I end up with multiple bad drives from a manufacturer, as I have Seagate. I encourage you to as well. You'll find so many more horror stories when it comes to Seagate. I mean, I haven't done any kind of study, so it's anecdotal, but it's enough that I won't use a Seagate, even if it's given to me.

            Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

            M J 2 Replies Last reply
            0
            • D dandy72

              I keep saying I try hard to leave my personal bias out of it, but I've personally experienced so many failures, and keep hearing the same from so many people, I can't come up with a better conclusion that Seagate drives are just disproportionately SO much worse, I've sworn them off even if they were half the price of any other competitor. I was even given a system with multiple Seagate drives in it that were either already dead, or proved to be unreliable. I've said this before here in the lounge, right now, all the Seagate drives I've ever owned are dead - not a single exception. Of all the WD drives I own, there's maybe one or two if I start looking hard enough in the oldest pile; of all the drives I no longer use, it's not because they died, it's because they're now so small they're no longer worth using. In each case, on the day I decided to stop using a drive, it was still spinning and I could still read data off of it. I wish I could say I'm exaggerating, but I have the pile of drives to prove it if someone wanted to pick them all up and start examining them one by one. Seagate *must* have some good drives, otherwise how could they be so consistently bad, and yet the company remain in business. They must have some big, BIG government contracts that keeps them afloat. Which by itself isn't very reassuring, but that's another story...

              H Offline
              H Offline
              honey the codewitch
              wrote on last edited by
              #6

              It could be that their commercial drives are reasonable.

              Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

              D 1 Reply Last reply
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              • H honey the codewitch

                I tend to ask around, especially after I end up with multiple bad drives from a manufacturer, as I have Seagate. I encourage you to as well. You'll find so many more horror stories when it comes to Seagate. I mean, I haven't done any kind of study, so it's anecdotal, but it's enough that I won't use a Seagate, even if it's given to me.

                Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                M Offline
                M Offline
                Mircea Neacsu
                wrote on last edited by
                #7

                Well, in my case the proof is in the pudding :)

                Mircea

                H S 2 Replies Last reply
                0
                • M Mircea Neacsu

                  Well, in my case the proof is in the pudding :)

                  Mircea

                  H Offline
                  H Offline
                  honey the codewitch
                  wrote on last edited by
                  #8

                  Don't get me wrong, I'm glad your experience has been better than mine. But mine is such that I won't touch them.

                  Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                  1 Reply Last reply
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                  • H honey the codewitch

                    It could be that their commercial drives are reasonable.

                    Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                    D Offline
                    D Offline
                    dandy72
                    wrote on last edited by
                    #9

                    The consumer drives I see on Amazon are comparable in price/capacity with their competitors. How different can "commercial" drives be? Are they so much more expensive to produce they couldn't compete (use those for the consumer market)? How do others manage, then?

                    H 1 Reply Last reply
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                    • D dandy72

                      The consumer drives I see on Amazon are comparable in price/capacity with their competitors. How different can "commercial" drives be? Are they so much more expensive to produce they couldn't compete (use those for the consumer market)? How do others manage, then?

                      H Offline
                      H Offline
                      honey the codewitch
                      wrote on last edited by
                      #10

                      I don't know. I was just spitballing. I'm not even sure if they have a commercial line, though I remember back in the day their scsi drives used to cost a mint.

                      Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                      D 1 Reply Last reply
                      0
                      • H honey the codewitch

                        Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

                        Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                        S Offline
                        S Offline
                        snorkie
                        wrote on last edited by
                        #11

                        [Backblaze Drive Stats for 2023](https://www.backblaze.com/blog/backblaze-drive-stats-for-2023/) report is my favorite to see what drives fair the best over time.

                        Hogan

                        H 1 Reply Last reply
                        0
                        • S snorkie

                          [Backblaze Drive Stats for 2023](https://www.backblaze.com/blog/backblaze-drive-stats-for-2023/) report is my favorite to see what drives fair the best over time.

                          Hogan

                          H Offline
                          H Offline
                          honey the codewitch
                          wrote on last edited by
                          #12

                          cool, thanks!

                          Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                          1 Reply Last reply
                          0
                          • H honey the codewitch

                            I don't know. I was just spitballing. I'm not even sure if they have a commercial line, though I remember back in the day their scsi drives used to cost a mint.

                            Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                            D Offline
                            D Offline
                            dandy72
                            wrote on last edited by
                            #13

                            Well, WD has different "color" drives to identify their intended use...green/blue being consumer, then I know there's red, gold, black and I think I saw some purple. RAID, NAS, 24/7, whatever purposes. I never looked into the details. For years now I just purchased their external drives (the "My Book" series), then take them out of the enclosure if that's not how I want to use them. A few years ago those had the green labels, but lately they've been blue. So I only buy the "cheap" drives, yet they outlive the "equivalent" consumer Seagate drives...that's all I know and that's all I can say. My own observations speak for themselves so that's what I'm sticking with. :-)

                            1 Reply Last reply
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                            • H honey the codewitch

                              Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

                              Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                              K Offline
                              K Offline
                              kmoorevs
                              wrote on last edited by
                              #14

                              Throughout my 25 or so years of working with computers, I have only had one drive that failed to the point that I was unable to retrieve the data. That was the Seagate SATA data drive in my h/o server after only 3 years of duty. My bedroom is right across the hall from my office. I was awakened at 4:31 AM one dreadful morning by a strange repetitive clicking noise. :zzz: :omg: X| I replaced it with a SATA SSD and spent the next couple of days rebuilding the data from backups. (there was some permanent data loss and a lesson learned) In short, consider me jaded...I'll never buy another Seagate drive.

                              "Go forth into the source" - Neal Morse "Hope is contagious"

                              D 1 Reply Last reply
                              0
                              • H honey the codewitch

                                I tend to ask around, especially after I end up with multiple bad drives from a manufacturer, as I have Seagate. I encourage you to as well. You'll find so many more horror stories when it comes to Seagate. I mean, I haven't done any kind of study, so it's anecdotal, but it's enough that I won't use a Seagate, even if it's given to me.

                                Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                                J Offline
                                J Offline
                                jmaida
                                wrote on last edited by
                                #15

                                I have had a similar experience with Seagate drives. went through a couple before I bailed on them. My only working Seagate SSD is external, not heavily used. Have Acer SSD, Helix SSD, Sandisk SSD. I have a draw full of old drives SATA USB, USB adapters, a portable USB 3.5 floppy disk drive,....

                                "A little time, a little trouble, your better day" Badfinger

                                1 Reply Last reply
                                0
                                • H honey the codewitch

                                  Someone came to me yesterday saying their Seagate drive wasn't working. I explained that the problem was right on the label: "Seagate" and that the safest thing is to take a hammer to the unit before throwing it in the bin and buying a western digital. He tried using it some more, and the whole system crashed. I hate being right. That same day a dear friend of mine and I were on the phone and he got the windows error "Unable to enumerate objects in {folder}" I told *him* his drive was bad. Ran CrystalDiskInfo on it and sure enough, SMART was critical. A day or two before that a friend came to me reporting a BSOD in windows in their gpu driver. I told them a BSOD on a modern windows box like that points to a hardware issue. "But there are no lines on the screen or other artifacts". Me: "Doesn't matter. You overheated your GPU running AI messes on it because your thermals weren't set up properly from the factory (it was a laptop) and now you've cooked it." Poured over the event log, tried different driver versions, and even linux before he decided to call in his warranty. On one hand, I've saved these people potentially hours of frustration and trouble. On the other hand, after all that I'd be the last person I'd want to talk to about my computer, because I'd jinx it: "Your hardware is bad" :laugh:

                                  Check out my IoT graphics library here: https://honeythecodewitch.com/gfx And my IoT UI/User Experience library here: https://honeythecodewitch.com/uix

                                  D Offline
                                  D Offline
                                  Daniel Pfeffer
                                  wrote on last edited by
                                  #16

                                  Cassandra - always right, never beleived :sigh:

                                  Freedom is the freedom to say that two plus two make four. If that is granted, all else follows. -- 6079 Smith W.

                                  1 Reply Last reply
                                  0
                                  • K kmoorevs

                                    Throughout my 25 or so years of working with computers, I have only had one drive that failed to the point that I was unable to retrieve the data. That was the Seagate SATA data drive in my h/o server after only 3 years of duty. My bedroom is right across the hall from my office. I was awakened at 4:31 AM one dreadful morning by a strange repetitive clicking noise. :zzz: :omg: X| I replaced it with a SATA SSD and spent the next couple of days rebuilding the data from backups. (there was some permanent data loss and a lesson learned) In short, consider me jaded...I'll never buy another Seagate drive.

                                    "Go forth into the source" - Neal Morse "Hope is contagious"

                                    D Offline
                                    D Offline
                                    Daniel Pfeffer
                                    wrote on last edited by
                                    #17

                                    In the '90s, IBM released its DeskStar series (aka DeathStar). Thinking that "no one ever got fired for buying IBM", I bought two for my computer. Both failed irrecoverably within months. This was not an isolated incident (see the nickname above).

                                    Freedom is the freedom to say that two plus two make four. If that is granted, all else follows. -- 6079 Smith W.

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                                    • M Mircea Neacsu

                                      Well, in my case the proof is in the pudding :)

                                      Mircea

                                      S Offline
                                      S Offline
                                      StarNamer work
                                      wrote on last edited by
                                      #18

                                      Hmm. I had (and still have, in boxes) 6 Seagate drives of exactly that model in a ZFS RAIDZ2 array. One started reporting errors so I replaced them all. They were all at about 34000 power on hours (nearly 4 years). Maybe I should have continued to use the other 5? :)

                                      M 1 Reply Last reply
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                                      • S StarNamer work

                                        Hmm. I had (and still have, in boxes) 6 Seagate drives of exactly that model in a ZFS RAIDZ2 array. One started reporting errors so I replaced them all. They were all at about 34000 power on hours (nearly 4 years). Maybe I should have continued to use the other 5? :)

                                        M Offline
                                        M Offline
                                        Mircea Neacsu
                                        wrote on last edited by
                                        #19

                                        It's not surprising for a HDD to fail after 4 years. Average lifespan is 3 to 4, so yours was just OK. What I don't know is why you stopped using the other 5. HDDs and batteries always fail, it's just a fact of life. Having them in an array means your data is safe and you just replace the failed unit. Edit: My post was not meant to say that Seagates are better than brands; just that they are not worse. As I said above, all drives will fail and I was just a bit lucky to have mine fail latter than usual.

                                        Mircea

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