Need help accessing files on a hard drive
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A client of mine was supposed to send their laptop back to Compaq, for repair. They didn't do this and now the warranty is up. So they need me to fix it. I've found the problem, which happens to be the Ram chip, that is soldered onto the motherboard. Yeah, so we've gotta replace the motherboard. They could have had this fixed for nothing more than shipping costs, but now its gonna be over $600 for the parts. I was shocked myself. They have over five years worth of patient data. So, I've plugged the hard-drive in and am trying to copy the files, but since its XP I don't have the permissions. Does anyone know a way around this? ...
There was an article on this problem in the UK Magazine Computer Shopper September Issue, it gives a couple of work arounds - unforunately it doesn't seem to be listed online:( If you could email me I'll scan the page and send you a copy:) John Hudson Chris Maunder: Definition of 'a little tired' Noticing the bottom of your oven is dirty and attempting to give it a quick wipe clean X| http://www.rainbow-innov.co.uk[^]
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A client of mine was supposed to send their laptop back to Compaq, for repair. They didn't do this and now the warranty is up. So they need me to fix it. I've found the problem, which happens to be the Ram chip, that is soldered onto the motherboard. Yeah, so we've gotta replace the motherboard. They could have had this fixed for nothing more than shipping costs, but now its gonna be over $600 for the parts. I was shocked myself. They have over five years worth of patient data. So, I've plugged the hard-drive in and am trying to copy the files, but since its XP I don't have the permissions. Does anyone know a way around this? ...
The obvious one is to use another compaq and plug it is as the boot disk. Then copy all files via the network or onto a slave disk/cd. Also you could be mercenary and sell your customer a tape back up system for future use
If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676
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A client of mine was supposed to send their laptop back to Compaq, for repair. They didn't do this and now the warranty is up. So they need me to fix it. I've found the problem, which happens to be the Ram chip, that is soldered onto the motherboard. Yeah, so we've gotta replace the motherboard. They could have had this fixed for nothing more than shipping costs, but now its gonna be over $600 for the parts. I was shocked myself. They have over five years worth of patient data. So, I've plugged the hard-drive in and am trying to copy the files, but since its XP I don't have the permissions. Does anyone know a way around this? ...
Maybe looking at this website will work www.ntfs.com[^], especially at the data recovery tools section. :)
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A client of mine was supposed to send their laptop back to Compaq, for repair. They didn't do this and now the warranty is up. So they need me to fix it. I've found the problem, which happens to be the Ram chip, that is soldered onto the motherboard. Yeah, so we've gotta replace the motherboard. They could have had this fixed for nothing more than shipping costs, but now its gonna be over $600 for the parts. I was shocked myself. They have over five years worth of patient data. So, I've plugged the hard-drive in and am trying to copy the files, but since its XP I don't have the permissions. Does anyone know a way around this? ...
As Alex said, just take ownership of all the files, then you can change the permissions. - Anders Money talks, but all mine ever says is "Goodbye!" http://SourceLocker.net[^] SourceControl and DefectTracker Project. nsms@spyf.dk <- Spam Collecting ;)
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A client of mine was supposed to send their laptop back to Compaq, for repair. They didn't do this and now the warranty is up. So they need me to fix it. I've found the problem, which happens to be the Ram chip, that is soldered onto the motherboard. Yeah, so we've gotta replace the motherboard. They could have had this fixed for nothing more than shipping costs, but now its gonna be over $600 for the parts. I was shocked myself. They have over five years worth of patient data. So, I've plugged the hard-drive in and am trying to copy the files, but since its XP I don't have the permissions. Does anyone know a way around this? ...
www.sysinternals.com[^] has (at last glance) a tool that allows you to mount NTFS drives in DOS. cheers, Chris Maunder
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I could be wrong but... If you are an Admin can you not go and set yourself as the owner of the said files and then add permissions for yourself? I believe this should work unless the files have been saved encrypted thru EFS. Regards, Alex
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The obvious one is to use another compaq and plug it is as the boot disk. Then copy all files via the network or onto a slave disk/cd. Also you could be mercenary and sell your customer a tape back up system for future use
If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676
Tried convincing them of a file server with raid, but apparently since it cost more than $1 US, it was unacceptable. A few months ago, when I showed up to do some work, I found out that they hadn't backed up their QuickBooks or two programs with medical databases (patient information) for 5 years. They just said that the computer was fine and had no reason to worry. Maybe now they'll understand. ...
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www.sysinternals.com[^] has (at last glance) a tool that allows you to mount NTFS drives in DOS. cheers, Chris Maunder
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Tried convincing them of a file server with raid, but apparently since it cost more than $1 US, it was unacceptable. A few months ago, when I showed up to do some work, I found out that they hadn't backed up their QuickBooks or two programs with medical databases (patient information) for 5 years. They just said that the computer was fine and had no reason to worry. Maybe now they'll understand. ...
Yee Gods, it is common sense to have backups, of paper or computer systems. During my mainframe coding days we always had daily tape backups plus archive copies and as a backstop, listings of the programs. On one occasion we had to retype from the listings because the tape unit was faulty and would not read the tape. Look on the bright side, perhaps you can make some money selling/installing a system, but will they use it PROPERLY?
If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676
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Tried convincing them of a file server with raid, but apparently since it cost more than $1 US, it was unacceptable. A few months ago, when I showed up to do some work, I found out that they hadn't backed up their QuickBooks or two programs with medical databases (patient information) for 5 years. They just said that the computer was fine and had no reason to worry. Maybe now they'll understand. ...
Just saw this link http://news.bbc.co.uk/1/hi/world/africa/3125571.stm[^] "South African criminals have stolen a computer from a United Scientist holding years of research into an Aids vaccine, South African television reports" Why don't people ever learn!
If I have seen further it is by standing on the shoulders of Giants. - Isaac Newton 1676