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#1 reason to not use Outlook

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  • T Todd C Wilson

    "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


    Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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    Rutger Ellen
    wrote on last edited by
    #11

    if it's like smoking I am waiting for an opportunity to sue like smokers do :);P

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    • T Todd C Wilson

      "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


      Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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      Michael P Butler
      wrote on last edited by
      #12

      Todd C. Wilson wrote: Our speculation is that these were done via a buffer overflow in Outlook's preview pane. So is this an new exploit or did they just forgot to install a patch? You'd think Valve would know about patches... there were enough of them for half-life ;-) I don't know much about the RemoteAnywhere exploit but surely a well configured firewall would prevent it. It seems to me that Valve got done because of lax security and are just trying to deflect the blame - much like we all do when we get stung. Michael 'Logic, my dear Zoe, merely enables one to be wrong with authority.' - The Doctor: The Wheel in Space

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      • R Rutger Ellen

        if it's like smoking I am waiting for an opportunity to sue like smokers do :);P

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        Michael P Butler
        wrote on last edited by
        #13

        Do you live in California[^] Michael 'Logic, my dear Zoe, merely enables one to be wrong with authority.' - The Doctor: The Wheel in Space

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        • 7 73Zeppelin

          Yes and no. For those who work for companies, I was wondering what they use as alternatives to Outlook. We use Outlook at my current workplace, for example. Does anyone else use an email client other than Outlook?? John Theal Physicist/Mathematical Programmer Digital Immersion Software Corporation Got CAD? http://www.presenter3d.com[^]

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          David Crow
          wrote on last edited by
          #14

          John Theal wrote: Does anyone else use an email client other than Outlook?? Other folks in my company use Lotus Notes, probably because we are an IBM shop and our e-mail server is a Domino box. I use Outlook and have no plans on changing.


          Five birds are sitting on a fence. Three of them decide to fly off. How many are left?

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          • D David Crow

            John Theal wrote: Does anyone else use an email client other than Outlook?? Other folks in my company use Lotus Notes, probably because we are an IBM shop and our e-mail server is a Domino box. I use Outlook and have no plans on changing.


            Five birds are sitting on a fence. Three of them decide to fly off. How many are left?

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            Navin
            wrote on last edited by
            #15

            DavidCrow wrote: have no plans on changing. Hope you make frequent backups of all the data on your machine. :-D If your nose runs and your feet smell, then you're built upside down.

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            • N Navin

              DavidCrow wrote: have no plans on changing. Hope you make frequent backups of all the data on your machine. :-D If your nose runs and your feet smell, then you're built upside down.

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              Todd C Wilson
              wrote on last edited by
              #16

              Actually, I would have said "I hope your company has industrial espionage insurance".


              Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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              • N Navin

                DavidCrow wrote: have no plans on changing. Hope you make frequent backups of all the data on your machine. :-D If your nose runs and your feet smell, then you're built upside down.

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                David Crow
                wrote on last edited by
                #17

                Heck, you could make that statement about anything. If you use a computer, there is always going to be some level of risk involved, more with some folks, less with others. The problem is not with the products but with the people that use them.


                Five birds are sitting on a fence. Three of them decide to fly off. How many are left?

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                • D David Crow

                  John Theal wrote: Does anyone else use an email client other than Outlook?? Other folks in my company use Lotus Notes, probably because we are an IBM shop and our e-mail server is a Domino box. I use Outlook and have no plans on changing.


                  Five birds are sitting on a fence. Three of them decide to fly off. How many are left?

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                  Ed K
                  wrote on last edited by
                  #18

                  We are forced to use Notes too! We also keep a utility on hand to kill Notes since it freezes and crashes so often. :mad: I also try to keep Notes backed up. I use Outlook at home. Love it! ed Regulation is the substitution of error for chance.

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                  • T Todd C Wilson

                    "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


                    Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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                    Chris Maunder
                    wrote on last edited by
                    #19

                    What a great sig! Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most. - Todd C. Wilson cheers, Chris Maunder

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                    • M Michael P Butler

                      Todd C. Wilson wrote: Our speculation is that these were done via a buffer overflow in Outlook's preview pane. So is this an new exploit or did they just forgot to install a patch? You'd think Valve would know about patches... there were enough of them for half-life ;-) I don't know much about the RemoteAnywhere exploit but surely a well configured firewall would prevent it. It seems to me that Valve got done because of lax security and are just trying to deflect the blame - much like we all do when we get stung. Michael 'Logic, my dear Zoe, merely enables one to be wrong with authority.' - The Doctor: The Wheel in Space

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                      Navin
                      wrote on last edited by
                      #20

                      You have good points, though I only think you're half right. Yes, it is impertive to ensure you have good secuirty mechanisms in place. However some products are more vulnerable to exploits than others. Since Outlook insists on having functionality to do everything from sending e-mail to fixing the leak in the kitchen sink*, the likelyhood of undiscovered security vulnerabilities in the product is high. Also, some companies (*cough* Microsoft *cough*) insist on NOT rolling out complete products that include all the latest patches, so installation means installing, and then patching, usually several times. So yes, well configured security is a must, but sometimes that is very difficult to do based on your choice of products. * Although, I could use that particular feature, not sure if Outlook is less expensive than your average plumber... If your nose runs and your feet smell, then you're built upside down.

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                      • M Michael P Butler

                        Todd C. Wilson wrote: Our speculation is that these were done via a buffer overflow in Outlook's preview pane. So is this an new exploit or did they just forgot to install a patch? You'd think Valve would know about patches... there were enough of them for half-life ;-) I don't know much about the RemoteAnywhere exploit but surely a well configured firewall would prevent it. It seems to me that Valve got done because of lax security and are just trying to deflect the blame - much like we all do when we get stung. Michael 'Logic, my dear Zoe, merely enables one to be wrong with authority.' - The Doctor: The Wheel in Space

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                        Todd C Wilson
                        wrote on last edited by
                        #21

                        Old exploit, old problem. It is VERY much like smoking and then saying you didn't know it was a health risk, and expecting everyone to believe you. Of course they had lax security - they used Outlook, didn't they? Makes me oh-so-trusting of their games now. You can be sure that Gabe is going to be be fired shortly - maybe when that happens people will realize that having Outlook on their work systems is a risk liablity. Having a firewall in place generally doesn't mean squat, since it's usually only cofigured for incoming blocks - people like to be able to get out and use whatever (chat clients, etc). RA just connects out to an existing server. This was a VERY clever, directed attack with a singular goal in mind. Security experts have been saying for years something like this was going to happen, so you can expect to see more of it, but less public results - are you sure that your own code/products/data/sales reports haven't already been copied? Remember, the anti-virus tools didn't catch it because they didn't know about it - AV scanners are worthless if they don't have the signature for the item (So.Big.v9434b1 etc)


                        Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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                        • T Todd C Wilson

                          "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


                          Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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                          AAntix
                          wrote on last edited by
                          #22

                          In sincerely feel horrible for the Valve group. Imagine, 4 years of your life devoted to a single project consisting of thousands upon thousands of lines of code, and within a couple months of the release date, and then boom, all the code stolen from beneath you. HL2 was going to be the only thing to remotely compete with D3 for game of the year in 2004. This puts a huge damper on things.... Jim QTExtender - The OFFICIAL addon for QuoteTracker.

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                          • T Todd C Wilson

                            "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


                            Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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                            Joe Woodbury
                            wrote on last edited by
                            #23

                            Someone is trying to deflect blame for not having sufficient security at the company. They are obviously just making stuff up ("Our speculation", gee, why not speculate that an army of monkeys stole the source.) This whole thing screams to be an inside job or simple carelessness. Joe Woodbury When all else fails, there's always delusion. - Conan O'Brien

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                            • A AAntix

                              In sincerely feel horrible for the Valve group. Imagine, 4 years of your life devoted to a single project consisting of thousands upon thousands of lines of code, and within a couple months of the release date, and then boom, all the code stolen from beneath you. HL2 was going to be the only thing to remotely compete with D3 for game of the year in 2004. This puts a huge damper on things.... Jim QTExtender - The OFFICIAL addon for QuoteTracker.

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                              Ian Darling
                              wrote on last edited by
                              #24

                              AAntix wrote: HL2 was going to be the only thing to remotely compete with D3 for game of the year in 2004. This puts a huge damper on things.... <xbox fanboy> Other than Halo 2, which is going to be the game of 2004 ;p </xbox fanboy> And there's bound to be a followup to Vice City. I don't think D3 is actually going to be as impressive a game as people are making out. HL2 I expect to be a good game. D3 I expect to be a good graphics demo. -- Ian Darling "The moral of the story is that with a contrived example, you can prove anything." - Joel Spolsky

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                              • J Joe Woodbury

                                Someone is trying to deflect blame for not having sufficient security at the company. They are obviously just making stuff up ("Our speculation", gee, why not speculate that an army of monkeys stole the source.) This whole thing screams to be an inside job or simple carelessness. Joe Woodbury When all else fails, there's always delusion. - Conan O'Brien

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                                MKlucher
                                wrote on last edited by
                                #25

                                Yea, I like to how everyone jumps on the bash Microsoft bandwagon but when they suggest something like forced patching everyone freaks out about their rights and privacy.

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                                • E Ed K

                                  We are forced to use Notes too! We also keep a utility on hand to kill Notes since it freezes and crashes so often. :mad: I also try to keep Notes backed up. I use Outlook at home. Love it! ed Regulation is the substitution of error for chance.

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                                  brianwelsch
                                  wrote on last edited by
                                  #26

                                  Notes blows. I use it at work, and would love to switch to Outlook.

                                  "The beat goes on.. da-da-dum dadum dum"

                                  BW

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                                  • I Ian Darling

                                    AAntix wrote: HL2 was going to be the only thing to remotely compete with D3 for game of the year in 2004. This puts a huge damper on things.... <xbox fanboy> Other than Halo 2, which is going to be the game of 2004 ;p </xbox fanboy> And there's bound to be a followup to Vice City. I don't think D3 is actually going to be as impressive a game as people are making out. HL2 I expect to be a good game. D3 I expect to be a good graphics demo. -- Ian Darling "The moral of the story is that with a contrived example, you can prove anything." - Joel Spolsky

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                                    Atlantys
                                    wrote on last edited by
                                    #27

                                    Ian Darling wrote: Halo 2 :zzz: I'll wait until it comes out on the PC It only took FOREVER for Halo to be released on PC. :mad: The kindest thing you can do for a stupid person, and for the gene pool, is to let him expire of his own dumb choices. [Roger Wright on stupid people] We're like private member functions [John Theal on R&D]

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                                    • 7 73Zeppelin

                                      Yes and no. For those who work for companies, I was wondering what they use as alternatives to Outlook. We use Outlook at my current workplace, for example. Does anyone else use an email client other than Outlook?? John Theal Physicist/Mathematical Programmer Digital Immersion Software Corporation Got CAD? http://www.presenter3d.com[^]

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                                      Anna Jayne Metcalfe
                                      wrote on last edited by
                                      #28

                                      Lotus Notes. X| X| X| Trust me, it's worse than you would ever believe. Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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                                      • T Todd C Wilson

                                        "At some point, keystroke recorders got installed on several machines at Valve. Our speculation is that these were done via a buffer overflow in Outlook's preview pane. This recorder is apparently a customized version of RemoteAnywhere created to infect Valve (at least it hasn't been seen anywhere else, and isn't detected by normal virus scanning tools)." -- Gabe Newell, talking about the Half-Life 2 source code leak. I hope this serves as a wake-up call to everyone STILL insisting on using a product that is so overwhelmingly prone to mis-use. Using Outlook is like smoking, you're not only hurting yourself, you're hurting the people you care for the most.


                                        Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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                                        Anna Jayne Metcalfe
                                        wrote on last edited by
                                        #29

                                        Just a thought...were their machines not firewalled? I've long being an advocate of firewalling machines within corporate networks - and last month had to say "we told you so" to our IT department when they tried to contain a trojan. Although you can argue that the thing shouldn't have made it onto the network in the first place, to me it's just common sense to play safe. Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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                                        • A Anna Jayne Metcalfe

                                          Just a thought...were their machines not firewalled? I've long being an advocate of firewalling machines within corporate networks - and last month had to say "we told you so" to our IT department when they tried to contain a trojan. Although you can argue that the thing shouldn't have made it onto the network in the first place, to me it's just common sense to play safe. Anna :rose: Homepage | Tears and Laughter "Be yourself - not what others think you should be" - Marcia Graesch "Anna's just a sexy-looking lesbian tart" - A friend, trying to wind me up. It didn't work. Trouble with resource IDs? Try the Resource ID Organiser Visual C++ Add-In

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                                          Todd C Wilson
                                          wrote on last edited by
                                          #30

                                          I seriously doubt it would have mattered - once the thing was "inside", it can connect out in any one of a dozen ways and be controlled. So unless the firewall was set up in advance to do stateful inspection of the packets and know that a modified version of RemoteAssistance was being used, then there is no way. The Anti-virus didn't pick it up because Symantec et all hadn't seen it yet. The real problem is that he got a specificly designed trojan for this exact job automatically installed on his machine with little interaction or no from him - all he did was read his email! Preview and hey presto! So long and thanks for all the source code!


                                          Todd C. Wilson (meme@nopcode.com) NOPcode.com Visual Face Lift: Skinning for apps Listen! Audio Server: Be the music "Flow with whatever may happen and let your mind be free:  Stay centered by accepting whatever you are doing.  This is the Way." - Chuang-Tzu "Zen in the Martial Arts"

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