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Remote control software

Scheduled Pinned Locked Moved System Admin
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  • H Offline
    H Offline
    hkulten
    wrote on last edited by
    #1

    Hello, For the moment, I am using RealVNC to take the control of a workstation for maintenance. The problem is that users which are in front of this workstation (this is a kiosk) can see what I am doing on it. Then, I am searching for a software which could enable me to hide (or show a black screen, or a customized screen) the desktop of the glance of the users while I make my maintenance. Is this software exist ? Thanks.

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    • H hkulten

      Hello, For the moment, I am using RealVNC to take the control of a workstation for maintenance. The problem is that users which are in front of this workstation (this is a kiosk) can see what I am doing on it. Then, I am searching for a software which could enable me to hide (or show a black screen, or a customized screen) the desktop of the glance of the users while I make my maintenance. Is this software exist ? Thanks.

      K Offline
      K Offline
      Kentamanos
      wrote on last edited by
      #2

      Depending on your OS, you might be able to use Terminal Services (sometimes called Remote Desktop) to do this. On some OS's (XP Pro for instance), this will "lock" the machine. It blacks out the screen until you're done with it, then it comes back with the screen locked (like when you do Ctrl-Alt-Delete "Lock Computer"). The machine would then have to be unlocked with a name and password. I'm not sure if there's a way around that. On other OS's (Win2K Server for instance), it allows multiple people to terminal service in at once (2 by default I believe) while the local access is not affected. In this scenario, you'd be working behind the scenes without the customer knowing you're there. If those two don't work for you based upon the OS you're using, you could look into a non-free service. My friend uses one called GotoMyPC link. I know for a fact that GotoMyPC has an option for blacking out the screen. I'm not sure how good it is in general, but the nice thing about these services is you don't have to open up a firewall or port forward a NAT. Hope that helps...


      I, for one, do not think the problem was that the band was down. I think that the problem may have been that there was a Stonehenge monument on the stage that was in danger of being crushed by a dwarf.
      -David St. Hubbins

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