Administrator's fault?
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
Users = customers. So, yes it is always the Admins fault. :) BW
I want pancakes! God, do you people understand every language except English?
Yo quiero pancakes. Donnez moi pancakes. Click click, bloody click pancakes!
-- Stewie Griffin -
Users = customers. So, yes it is always the Admins fault. :) BW
I want pancakes! God, do you people understand every language except English?
Yo quiero pancakes. Donnez moi pancakes. Click click, bloody click pancakes!
-- Stewie GriffinAhaaa! And what happens in the case that someone pulls out that blue cable from the wall. You know, that cable that says CAT 5 with small black letters on it? Oops! The network is down! Hmmm who's to blame? :laugh: Still trying to find the way
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Ahaaa! And what happens in the case that someone pulls out that blue cable from the wall. You know, that cable that says CAT 5 with small black letters on it? Oops! The network is down! Hmmm who's to blame? :laugh: Still trying to find the way
You, for letting an average user in the server room. ;P Jeremy Falcon
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
So long as the user hasn't actually pulled out any plugs, or plugged in any unapproved devices, it's the admin's fault. Your job is to hide from the idiots anything that they can use to hurt themselves. Sorry... Christian I have several lifelong friends that are New Yorkers but I have always gravitated toward the weirdo's. - Richard Stringer
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So long as the user hasn't actually pulled out any plugs, or plugged in any unapproved devices, it's the admin's fault. Your job is to hide from the idiots anything that they can use to hurt themselves. Sorry... Christian I have several lifelong friends that are New Yorkers but I have always gravitated toward the weirdo's. - Richard Stringer
That I know. How can you stop users to fiddle around when you a) don't have the resources and b) users think they know better. "Oh OK i have win 98. Hmm dodgySoftware.exe. Yes sound great. Let me install it" "What i have a problem with the registry? What happend? Help Administrator, can you fix it. It will take 10 mins? Hey listen I don't have time to loose OK? Now do your job and fix it in 2 mins" :laugh: Still trying to find the way
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You, for letting an average user in the server room. ;P Jeremy Falcon
Thank God the server is Linux, and none of the users can operate that! :laugh: Still trying to find the way
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That I know. How can you stop users to fiddle around when you a) don't have the resources and b) users think they know better. "Oh OK i have win 98. Hmm dodgySoftware.exe. Yes sound great. Let me install it" "What i have a problem with the registry? What happend? Help Administrator, can you fix it. It will take 10 mins? Hey listen I don't have time to loose OK? Now do your job and fix it in 2 mins" :laugh: Still trying to find the way
Well, if you're 'administrating' an OS where you have no security at all, your employer is an idiot. Christian I have several lifelong friends that are New Yorkers but I have always gravitated toward the weirdo's. - Richard Stringer
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
Egads, you let your users near your machines? Are you mad?! :omg:
Ðavid Wulff The Royal Woofle Museum
Audioscrobbler :: flikrDie Freiheit spielt auf allen Geigen
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Egads, you let your users near your machines? Are you mad?! :omg:
Ðavid Wulff The Royal Woofle Museum
Audioscrobbler :: flikrDie Freiheit spielt auf allen Geigen
:laugh: So true, so true. But on the other hand, no users no Administrators!! Can you start yelling at them? Pretend to be Arhnold and start 'Terminating' accounts? Turn red? What a naive Administrator to do? Help!!:doh::wtf: Still trying to find the way
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:laugh: So true, so true. But on the other hand, no users no Administrators!! Can you start yelling at them? Pretend to be Arhnold and start 'Terminating' accounts? Turn red? What a naive Administrator to do? Help!!:doh::wtf: Still trying to find the way
Start randomly locking their machines remotely so they know who is boss. Keep a human skull by the water cooler under a sign "the last user who crossed the sysadmin". You need to assert your authority ruthlessly.
Ðavid Wulff The Royal Woofle Museum
Audioscrobbler :: flikrDie Freiheit spielt auf allen Geigen
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
Chaos Machine wrote: Is it always the administrator’s fault, or is it of the users? The issue is not who is at fault. Placing blame is a pointless task. It would be more constructive if users and administrators got together and took responsibility for different aspects of the problem. We also wouldn't need so many lawyers then. Marc MyXaml Advanced Unit Testing YAPO
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In this big computing world that we live, two factions exist. Users and Administrators. Both are having complains about the other. In my case I'm managing a fair number of computers and peripherals at my work. I’m trying to do a good job and be on top of it all, but I have really big problems when users do not follow simple instructions, and when things go wrong you guessed it, the administrator is to blame. So what do you think? Is it always the administrator’s fault, or is it of the users? Please help to make this computerized world we live and work a better place.. (Violins and romantic music on the background):laugh: Still trying to find the way
First of all, if you are the Administrator, you must be given the authority to protect the equipment from ignorant savages - ie, users. Without authority, any responsibility is a fiction, and you are no more than a handy scapegoat. It is logically and morally impossible to assign responsibility without also assigning authority sufficient to execute effectively the tasks necessary to fulfill the responsibility. Secondly, however, as the one who has the knowledge required to do the job, you have a duty to communicate clearly; even simple instructions can be baffling to the Great Unwashed Horde. We're technocrats - they're not, and they never will be. As Einstein once said, anyone who cannot explain the fundamentals of his craft clearly to a five year old is incompetent. Communication is often 9/10 of the battle. What appears simple to you is black magic to many users. I teach computers in college to people who often use them regularly at work, and some of them have trouble comprehending why it is not okay to shut down Windows with the power switch. I can't make them any smarter, but I can get the basics through to them in the 15 weeks I have them captive. Tell them what you're going to teach them, teach them, then tell them what you taught them. Simplicity and repetition work wonders... Thirdly, spend some time here[^], and garner some precious gems of wisdom from an old Magister Ludi.;) "If it's Snowbird season, why can't we shoot them?" - Overheard in a bar in Bullhead City
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Start randomly locking their machines remotely so they know who is boss. Keep a human skull by the water cooler under a sign "the last user who crossed the sysadmin". You need to assert your authority ruthlessly.
Ðavid Wulff The Royal Woofle Museum
Audioscrobbler :: flikrDie Freiheit spielt auf allen Geigen
:laugh::laugh::laugh: This is so cool! I should do it. Thanks David! Still trying to find the way
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First of all, if you are the Administrator, you must be given the authority to protect the equipment from ignorant savages - ie, users. Without authority, any responsibility is a fiction, and you are no more than a handy scapegoat. It is logically and morally impossible to assign responsibility without also assigning authority sufficient to execute effectively the tasks necessary to fulfill the responsibility. Secondly, however, as the one who has the knowledge required to do the job, you have a duty to communicate clearly; even simple instructions can be baffling to the Great Unwashed Horde. We're technocrats - they're not, and they never will be. As Einstein once said, anyone who cannot explain the fundamentals of his craft clearly to a five year old is incompetent. Communication is often 9/10 of the battle. What appears simple to you is black magic to many users. I teach computers in college to people who often use them regularly at work, and some of them have trouble comprehending why it is not okay to shut down Windows with the power switch. I can't make them any smarter, but I can get the basics through to them in the 15 weeks I have them captive. Tell them what you're going to teach them, teach them, then tell them what you taught them. Simplicity and repetition work wonders... Thirdly, spend some time here[^], and garner some precious gems of wisdom from an old Magister Ludi.;) "If it's Snowbird season, why can't we shoot them?" - Overheard in a bar in Bullhead City
I had a look to that web site, and i was laughing my head of! People i guess thought that i lost the plot! It's true. Imaging I have made an intranet page that describes most of the company's operations. And yet when i ask them have you checked the page, the answer is "page what?". How simpler can you get?!! :confused: If i had my way, all computers would be of Win XP with NTFS and limited accounts. But...... So I'm trying my best with what i have. Sometimes though i do turn into that crazy-eye monster that turns red and shouts. Alas, deaf ears don't hear! :(( Still trying to find the way
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Chaos Machine wrote: Is it always the administrator’s fault, or is it of the users? The issue is not who is at fault. Placing blame is a pointless task. It would be more constructive if users and administrators got together and took responsibility for different aspects of the problem. We also wouldn't need so many lawyers then. Marc MyXaml Advanced Unit Testing YAPO