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Norton Firewall problem

Scheduled Pinned Locked Moved System Admin
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  • T Offline
    T Offline
    Ted Ferenc
    wrote on last edited by
    #1

    I.m trying to get Norton Firewall 9.1.0.33 to see two PCs on a LAN on a friends PC. I did have it working last year, but it has now 'stopped' working, obviously my fault! The problem is that if I set up the Trusted Zone, both PCs see each other, if I then reboot then the PCs can't see each other. If I change the Trusted Zone, and then put it back to what it was it works. Surfing the Net I can't find any sensible reasons/fixes for this, so any suggestions? Some detail on what I have done in detail

    • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
    • PCs see each other
    • Change Trusted Zone to 192.168.100.100 to 192.168.255.255
    • PCs can't see each other, as expected.
    • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
    • PCs see each other
    • Reboot, PCs can't see each other.

    The best solution I have seem it to get rid of Norton, but that would be too easy! My current best guess is an auto update has changed something, or my friend has screwed it up, but that is probably beyond his skill level.


    "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

    D L 2 Replies Last reply
    0
    • T Ted Ferenc

      I.m trying to get Norton Firewall 9.1.0.33 to see two PCs on a LAN on a friends PC. I did have it working last year, but it has now 'stopped' working, obviously my fault! The problem is that if I set up the Trusted Zone, both PCs see each other, if I then reboot then the PCs can't see each other. If I change the Trusted Zone, and then put it back to what it was it works. Surfing the Net I can't find any sensible reasons/fixes for this, so any suggestions? Some detail on what I have done in detail

      • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
      • PCs see each other
      • Change Trusted Zone to 192.168.100.100 to 192.168.255.255
      • PCs can't see each other, as expected.
      • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
      • PCs see each other
      • Reboot, PCs can't see each other.

      The best solution I have seem it to get rid of Norton, but that would be too easy! My current best guess is an auto update has changed something, or my friend has screwed it up, but that is probably beyond his skill level.


      "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

      D Offline
      D Offline
      David Crow
      wrote on last edited by
      #2

      Ted Ferenc wrote:

      ...any suggestions?

      Have you tried here?


      "Let us be thankful for the fools. But for them the rest of us could not succeed." - Mark Twain

      "There is no death, only a change of worlds." - Native American Proverb

      T 1 Reply Last reply
      0
      • D David Crow

        Ted Ferenc wrote:

        ...any suggestions?

        Have you tried here?


        "Let us be thankful for the fools. But for them the rest of us could not succeed." - Mark Twain

        "There is no death, only a change of worlds." - Native American Proverb

        T Offline
        T Offline
        Ted Ferenc
        wrote on last edited by
        #3

        Thanks but I thought Norton == Symantec?


        "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

        D 1 Reply Last reply
        0
        • T Ted Ferenc

          Thanks but I thought Norton == Symantec?


          "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

          D Offline
          D Offline
          David Crow
          wrote on last edited by
          #4

          Ted Ferenc wrote:

          Thanks but I thought Norton == Symantec?

          You are right. I'm not sure how I got that link from Symantec's site. Try here instead.


          "Let us be thankful for the fools. But for them the rest of us could not succeed." - Mark Twain

          "There is no death, only a change of worlds." - Native American Proverb

          T 1 Reply Last reply
          0
          • D David Crow

            Ted Ferenc wrote:

            Thanks but I thought Norton == Symantec?

            You are right. I'm not sure how I got that link from Symantec's site. Try here instead.


            "Let us be thankful for the fools. But for them the rest of us could not succeed." - Mark Twain

            "There is no death, only a change of worlds." - Native American Proverb

            T Offline
            T Offline
            Ted Ferenc
            wrote on last edited by
            #5

            DavidCrow wrote:

            I'm not sure how I got that link

            Add more water! Thanks, support was going to be my last resort, that is a good link, I was hoping some one here has seen this before.


            "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

            1 Reply Last reply
            0
            • T Ted Ferenc

              I.m trying to get Norton Firewall 9.1.0.33 to see two PCs on a LAN on a friends PC. I did have it working last year, but it has now 'stopped' working, obviously my fault! The problem is that if I set up the Trusted Zone, both PCs see each other, if I then reboot then the PCs can't see each other. If I change the Trusted Zone, and then put it back to what it was it works. Surfing the Net I can't find any sensible reasons/fixes for this, so any suggestions? Some detail on what I have done in detail

              • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
              • PCs see each other
              • Change Trusted Zone to 192.168.100.100 to 192.168.255.255
              • PCs can't see each other, as expected.
              • Set Trusted Zone range to 192.168.0.0 to 192.168.255.255
              • PCs see each other
              • Reboot, PCs can't see each other.

              The best solution I have seem it to get rid of Norton, but that would be too easy! My current best guess is an auto update has changed something, or my friend has screwed it up, but that is probably beyond his skill level.


              "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #6

              Ted Ferenc wrote:

              Set Trusted Zone range to 192.168.0.0 to 192.168.255.255 PCs see each other Change Trusted Zone to 192.168.100.100 to 192.168.255.255 PCs can't see each other, as expected. Set Trusted Zone range to 192.168.0.0 to 192.168.255.255 PCs see each other Reboot, PCs can't see each other.

              In my opinion, don't set an IP address to a difference network id. Try to set 192.168.100.100 and another one is 192.168.100.125. Then reboot your computer. Try to test it whether it see each other or not.

              T 1 Reply Last reply
              0
              • L Lost User

                Ted Ferenc wrote:

                Set Trusted Zone range to 192.168.0.0 to 192.168.255.255 PCs see each other Change Trusted Zone to 192.168.100.100 to 192.168.255.255 PCs can't see each other, as expected. Set Trusted Zone range to 192.168.0.0 to 192.168.255.255 PCs see each other Reboot, PCs can't see each other.

                In my opinion, don't set an IP address to a difference network id. Try to set 192.168.100.100 and another one is 192.168.100.125. Then reboot your computer. Try to test it whether it see each other or not.

                T Offline
                T Offline
                Ted Ferenc
                wrote on last edited by
                #7

                Thanks, I tried setting the specific IP addresses of each of the computers as well as an all encompassing range, that failed as well.


                "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

                L 1 Reply Last reply
                0
                • T Ted Ferenc

                  Thanks, I tried setting the specific IP addresses of each of the computers as well as an all encompassing range, that failed as well.


                  "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  Ok, in my opinion, you should consult with your norton firewall documentation. I could remeber that when windows xp sp 2 first release, it also introduce about new security feature which hide your PC on the network to prevent from a hacker. It also provide a documentation to configure sp2.

                  T 1 Reply Last reply
                  0
                  • L Lost User

                    Ok, in my opinion, you should consult with your norton firewall documentation. I could remeber that when windows xp sp 2 first release, it also introduce about new security feature which hide your PC on the network to prevent from a hacker. It also provide a documentation to configure sp2.

                    T Offline
                    T Offline
                    Ted Ferenc
                    wrote on last edited by
                    #9

                    You will be sursprised to hear, I have read the documentation, it was as a last resort mind you! :-O XP Security has been turned off, as I said it works fine util you reboot the PC. Ah well, lets see if Symantec come up with an answer.


                    "Normal is getting dressed in clothes that you buy for work and driving through traffic in a car that you are still paying for - in order to get to the job you need to pay for the clothes and the car, and the house you leave vacant all day so you can afford to live in it." - Ellen Goodman

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