AOL = Bad
-
:confused: I don't know if this is the right place to ask this, but I think the majority of the people on this board are smarter than the others boards I get on. I work with an E-commerce site and they just recently replaced all of their servers and hosting companies. Well, ever since they have been switched over, some AOL customers can't even pull up the site. Some of them CAN load the main page, but when they try to sign up or login, they get Page Cannot be Displayed. I've called AOL on numerous occasions and the call consist of the techie going "uhhhh.... uhhhh...." and then I just hear *CLICK*. I guess when you're not a paying customer, they really don't HAVE to help you. Any clues on how I can figure this out will be great.
-
:confused: I don't know if this is the right place to ask this, but I think the majority of the people on this board are smarter than the others boards I get on. I work with an E-commerce site and they just recently replaced all of their servers and hosting companies. Well, ever since they have been switched over, some AOL customers can't even pull up the site. Some of them CAN load the main page, but when they try to sign up or login, they get Page Cannot be Displayed. I've called AOL on numerous occasions and the call consist of the techie going "uhhhh.... uhhhh...." and then I just hear *CLICK*. I guess when you're not a paying customer, they really don't HAVE to help you. Any clues on how I can figure this out will be great.
-
Who were you with before and who are you with now?
Brad Australian -CAUTION- The previous statement may contain traces of PHP, and by reading this statement you negate the right to vote me down.
-
:confused: I don't know if this is the right place to ask this, but I think the majority of the people on this board are smarter than the others boards I get on. I work with an E-commerce site and they just recently replaced all of their servers and hosting companies. Well, ever since they have been switched over, some AOL customers can't even pull up the site. Some of them CAN load the main page, but when they try to sign up or login, they get Page Cannot be Displayed. I've called AOL on numerous occasions and the call consist of the techie going "uhhhh.... uhhhh...." and then I just hear *CLICK*. I guess when you're not a paying customer, they really don't HAVE to help you. Any clues on how I can figure this out will be great.
xxl3w wrote:
I guess when you're not a paying customer, they really don't HAVE to help you.
Then find a customer of your site that is using AOL, and get them to complain on your behalf Or sign up to AOL yourself, just so that you can complain (*shudder* - just don't do it on a PC that you don't mind reformatting afterwards, as the AOL client software will ruin it!)
-
:confused: I don't know if this is the right place to ask this, but I think the majority of the people on this board are smarter than the others boards I get on. I work with an E-commerce site and they just recently replaced all of their servers and hosting companies. Well, ever since they have been switched over, some AOL customers can't even pull up the site. Some of them CAN load the main page, but when they try to sign up or login, they get Page Cannot be Displayed. I've called AOL on numerous occasions and the call consist of the techie going "uhhhh.... uhhhh...." and then I just hear *CLICK*. I guess when you're not a paying customer, they really don't HAVE to help you. Any clues on how I can figure this out will be great.
I had a similar problem with a .Net site on a windows server using network load balancing. Seems aol users don't hold a specific IP address for their entire session. The machines couldn't figure out who the requests were coming from and would just leave them on the home page or deny access. If your hosting company uses windows servers, you may want to start there. We ended up building a separate box for users who couldn't deal with the nlb.
-
I had a similar problem with a .Net site on a windows server using network load balancing. Seems aol users don't hold a specific IP address for their entire session. The machines couldn't figure out who the requests were coming from and would just leave them on the home page or deny access. If your hosting company uses windows servers, you may want to start there. We ended up building a separate box for users who couldn't deal with the nlb.
-
lintybits wrote:
Seems aol users don't hold a specific IP address for their entire session.
What possible advantage would rotating user IPs have over fixed IPs per connection? :wtf::omg::wtf:
-- Rules of thumb should not be taken for the whole hand.
-
I just assumed it's because they're evil, can't figure out any other reason. Took us a couple days of going thru logs to work it out. Most fun I've ever had :mad: X|
lintybits wrote:
I just assumed it's because they're evil, can't figure out any other reason.
Never ascribe to malice what can be explained by incompetence. It probably dates back to when 99% of aol users only used proprietary content and they only needed 13 IPs nationwide to support their entire userbase. :doh:
-- Rules of thumb should not be taken for the whole hand.
-
I had a similar problem with a .Net site on a windows server using network load balancing. Seems aol users don't hold a specific IP address for their entire session. The machines couldn't figure out who the requests were coming from and would just leave them on the home page or deny access. If your hosting company uses windows servers, you may want to start there. We ended up building a separate box for users who couldn't deal with the nlb.
lintybits wrote:
Seems aol users don't hold a specific IP address for their entire session. The machines couldn't figure out who the requests were coming from and would just leave them on the home page or deny access.
I have never happen to seen this happen yet. Wonder if maybe during their session, their connection is dropped and automatically reconneted since the IP should be assigned upon signing on to their local service.
Rocky <>< Latest Code Blog Post: SQL Server Express Warnings & Tips Latest Tech Blog Post: Microsoft doing it again!