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  3. Don't use Global Internet Solutions as Web Hoster

Don't use Global Internet Solutions as Web Hoster

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    petersgyoung
    wrote on last edited by
    #1

    I signed up gisol.com for a biennial Web Hoster plan (which include domain name registration) in Jul 2006. Global Internet Solutions (gisol.com) is the worst web hoster that I have ever encountered. One week ago, my service was cut and my domain name status was changed to "Redemption Period". I cannot access my site and email with this domain name anymore. I emailed them more than 10 times. The reply is "please write to sales@gisol.com or admin@gisol.com". I emailed sales@gisol.com and admin@gisol.com (again more than 10 times) but received NO reply! How can a web hoster not respond the problem encountered by its client? I search from Google for this web hoster and found that many people described Global Internet Solutions as terrible web hoster too.

    petersgyoung

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    • P petersgyoung

      I signed up gisol.com for a biennial Web Hoster plan (which include domain name registration) in Jul 2006. Global Internet Solutions (gisol.com) is the worst web hoster that I have ever encountered. One week ago, my service was cut and my domain name status was changed to "Redemption Period". I cannot access my site and email with this domain name anymore. I emailed them more than 10 times. The reply is "please write to sales@gisol.com or admin@gisol.com". I emailed sales@gisol.com and admin@gisol.com (again more than 10 times) but received NO reply! How can a web hoster not respond the problem encountered by its client? I search from Google for this web hoster and found that many people described Global Internet Solutions as terrible web hoster too.

      petersgyoung

      R Offline
      R Offline
      RoswellNX
      wrote on last edited by
      #2

      Never register your domain name with the same company as your hosting, because the web host can keep your domain name hostage. Although i do own/squat several domains with GoDaddy, which is also my host for a some things, since i know they are reliable. I suppose you can cancel automatic payments and read thru all the legal fine print, to be able to cancel your domain or let it expire, then grab it with a decent registrar. Yahoo, GoDaddy, NetworkSolutions, etc. Then look for a host that meets your needs. Go with the big guys, who've been in business long enough to have a respected name. Roswell

      "Angelinos -- excuse me. There will be civility today."
      Antonio VillaRaigosa
      City Mayor, Los Angeles, CA

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      • R RoswellNX

        Never register your domain name with the same company as your hosting, because the web host can keep your domain name hostage. Although i do own/squat several domains with GoDaddy, which is also my host for a some things, since i know they are reliable. I suppose you can cancel automatic payments and read thru all the legal fine print, to be able to cancel your domain or let it expire, then grab it with a decent registrar. Yahoo, GoDaddy, NetworkSolutions, etc. Then look for a host that meets your needs. Go with the big guys, who've been in business long enough to have a respected name. Roswell

        "Angelinos -- excuse me. There will be civility today."
        Antonio VillaRaigosa
        City Mayor, Los Angeles, CA

        S Offline
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        swjam
        wrote on last edited by
        #3

        what do you think of Register.com? TIA

        I am a SysAdmin, I battle my own daemons.

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        • S swjam

          what do you think of Register.com? TIA

          I am a SysAdmin, I battle my own daemons.

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          S Offline
          Steve Maier
          wrote on last edited by
          #4

          I have used them and GoDaddy and the main difference that I have seen is that GoDaddy is alot cheaper. I have moved most of my domains away from register.com now.

          Steve Maier

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          • S Steve Maier

            I have used them and GoDaddy and the main difference that I have seen is that GoDaddy is alot cheaper. I have moved most of my domains away from register.com now.

            Steve Maier

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            petersgyoung
            wrote on last edited by
            #5

            Thank you everyone for giving me valuable advice. In fact, I do have another domain registered in GoDaddy. The one in gisol.com is my testing site. I use them because they are cheap. But cheap service does not mean they can remove my domain name without notice. I just want to let people know their terrible service. I search google today. Here[^] is another victim. http://forums.webhostdir.com/showthread.php?threadid=15736[^] is another forum about their bad service.

            petersgyoung

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            • P petersgyoung

              Thank you everyone for giving me valuable advice. In fact, I do have another domain registered in GoDaddy. The one in gisol.com is my testing site. I use them because they are cheap. But cheap service does not mean they can remove my domain name without notice. I just want to let people know their terrible service. I search google today. Here[^] is another victim. http://forums.webhostdir.com/showthread.php?threadid=15736[^] is another forum about their bad service.

              petersgyoung

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              P Offline
              petersgyoung
              wrote on last edited by
              #6

              Two days ago, I requested Gisol.com for refund as per their "Anytime Money Back Guarantee". They declined to refund money to me. They said I can only use my remaining credit for their other service if I do not use the existing service. Gisol.com is a very cunning web hoster. Will a person use their other service if he does not satisfy thier overall service? They are just using a dishonest promotion slogan.

              petersgyoung

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