QPOTD: Bug Trackers
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My employer decided not to use the two different free/shaareware/cheap things they tried - so had a support person (non developer_ 'knock one up' in Outlook Forms. Having 'knocked one up' in outlook Forms myself in a previous life, I warned against the development cost and (lack of) functionality if it wasn't designed properly first. no design, it's crap. IN fact there are more bugs in it than in the software for which it is meant to be tracking bugs! In fact, seriously, you wouldn't believe how crap it is. Ask almost any "does it do ..." question and the answer is no. Why in the name of all that is holy do I continue to work here?
___________________________________________ .\\axxx (That's an 'M')
I feel your pain. The system my client uses has 111 data fields (i was bored one day and counted) on their tracking system. An additional form to initiate a change has 56 fields and the I'm Working On It form, another 29.
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
We use TestTrack Studio[^]
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
vTigerCRM 5.0.4 - Trouble Tickets - I associate them to my real and "not released yet" products in the inventory module. Then solved "trouble tickets" or "bugs" can optionally be promoted to "FAQ" area. Nice thing is that me and my team can just search the regular company CRM system and find stuff pretty easy - one stop shopping. I've used other trackers - shoot I wrote on in 2001 called Dolphin and it was used for many years by my then employer - now MySQL stole my mammal fishy logos LOL --Jason :rolleyes:
Know way to many languages... master of none!
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About 3 months ago, I was looking to replace our dinousor bug tracker. After looking into some of options, I decided to go with BugTracker.NET[^]. So far very happy with it. p.s. The app is very good, but the source code, simply sucks
Yusuf Oh didn't you notice, analogous to square roots, they recently introduced rectangular, circular, and diamond roots to determine the size of the corresponding shapes when given the area. Luc Pattyn[^]
At work we use ClearQuest, but we all hate it and we are currently transitioning to Jira. I use BugTracker.NET for my "moonlighting" projects because it's simple and easy to use. Most of my clients are total computer novices and they all like how intuitive it is to enter and modify the bugs, yet it has mutli-client & multi-project security roles (I can see everything, but each client can only see things on a client and/or project basis). I have made a few minor modifications and fixes over the years and I agree that the code itself leaves more than a little to be desired - but it works.
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
Seems like I'm the odd man out, but we have a home-grown Access database. At least it links into an SQL database tied to our CRM to associate the bugs with specific clients and our technical support system to track it back to any support issue that generated it and ties to the builds to provide a place for testing notes and release notes that then get bundled into a fairly pretty release notes document. It has its weaknesses, but it has served well over the past ten years or so.
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
P2Tracker from www.P2Labs.com Free too...
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
My current version of Word - more specifically, my "Status Report", a formatted Word document. Supplementally, I add useful comments when I VSS changed code. It's not QUITE stone knives and bearskins, at least we're using code archiving for crude version control.
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Seems like I'm the odd man out, but we have a home-grown Access database. At least it links into an SQL database tied to our CRM to associate the bugs with specific clients and our technical support system to track it back to any support issue that generated it and ties to the builds to provide a place for testing notes and release notes that then get bundled into a fairly pretty release notes document. It has its weaknesses, but it has served well over the past ten years or so.
Me too - homegrown MS Access front-end tied to a SQL Server back end. Meets our needs very well. Actually it MET our needs very well until our group was re-formed and the new manager dismissed our app in favour of, um, nothing. :(
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(Quick Poll Of The Day) What Bug Tracker do you use?
If the post was helpful, please vote!
Why won't the worm just leave me be?
Eventum