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  3. Not a rant on the level of a CG one but...

Not a rant on the level of a CG one but...

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  • B Offline
    B Offline
    Baconbutty
    wrote on last edited by
    #1

    Why do I pay extra for ParcelForce to deliver by 12noon today only to ring them up, obviously AFTER the time, to be told that "Oh it seems to be stuck in the hub, I'll EMAIL them to find out what's happening to it" So ParcelForce York don't have the phone number of the hub in Coventry? Bollocks, course they do, they just can't be arsed to move 2 feet and pick up the sodding phone directory. So someone who couldn't qualify to be a postie is going to be checking email diligently to see what's happened to various missing deliveries? FFS - they wonder why they lose customers.

    He took it all too far, but boy could he play guitar!

    H R 3 Replies Last reply
    0
    • B Baconbutty

      Why do I pay extra for ParcelForce to deliver by 12noon today only to ring them up, obviously AFTER the time, to be told that "Oh it seems to be stuck in the hub, I'll EMAIL them to find out what's happening to it" So ParcelForce York don't have the phone number of the hub in Coventry? Bollocks, course they do, they just can't be arsed to move 2 feet and pick up the sodding phone directory. So someone who couldn't qualify to be a postie is going to be checking email diligently to see what's happened to various missing deliveries? FFS - they wonder why they lose customers.

      He took it all too far, but boy could he play guitar!

      H Offline
      H Offline
      Henry Minute
      wrote on last edited by
      #2

      Baconbutty wrote:

      So ParcelForce York don't have the phone number of the hub in Coventry? Bollocks, course they do, they just can't be arsed to move 2 feet and pick up the sodding phone directory.

      Are you suggesting he was using Parseltongue?

      Henry Minute Do not read medical books! You could die of a misprint. - Mark Twain Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.”

      1 Reply Last reply
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      • B Baconbutty

        Why do I pay extra for ParcelForce to deliver by 12noon today only to ring them up, obviously AFTER the time, to be told that "Oh it seems to be stuck in the hub, I'll EMAIL them to find out what's happening to it" So ParcelForce York don't have the phone number of the hub in Coventry? Bollocks, course they do, they just can't be arsed to move 2 feet and pick up the sodding phone directory. So someone who couldn't qualify to be a postie is going to be checking email diligently to see what's happened to various missing deliveries? FFS - they wonder why they lose customers.

        He took it all too far, but boy could he play guitar!

        R Offline
        R Offline
        Russell Jones
        wrote on last edited by
        #3

        You should ask for the difference in postage price as a refund. I try to avoid Citylink and Parcel force if at all possible and would rather buy stuff from slightly more expensive companies that use other couriers.

        B 1 Reply Last reply
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        • R Russell Jones

          You should ask for the difference in postage price as a refund. I try to avoid Citylink and Parcel force if at all possible and would rather buy stuff from slightly more expensive companies that use other couriers.

          B Offline
          B Offline
          Baconbutty
          wrote on last edited by
          #4

          got my money refunded from the cycle shop who were sending the stuff. My son stayed in especially this morning to get these bike bits so he can continue making his new bike - so he's disappointed, i'm p-ing away my lunchtime trying to get things traced, sorted out or reordered from somewhere else (another unrelated problem!) and it's bank hol this monday so if they don't get their arse in gear it's gonna be halfway through next week! GRRRRRRRRRRRRRRR

          He took it all too far, but boy could he play guitar!

          N 1 Reply Last reply
          0
          • B Baconbutty

            Why do I pay extra for ParcelForce to deliver by 12noon today only to ring them up, obviously AFTER the time, to be told that "Oh it seems to be stuck in the hub, I'll EMAIL them to find out what's happening to it" So ParcelForce York don't have the phone number of the hub in Coventry? Bollocks, course they do, they just can't be arsed to move 2 feet and pick up the sodding phone directory. So someone who couldn't qualify to be a postie is going to be checking email diligently to see what's happened to various missing deliveries? FFS - they wonder why they lose customers.

            He took it all too far, but boy could he play guitar!

            R Offline
            R Offline
            Russell Jones
            wrote on last edited by
            #5

            As a previously nationalised industry the focus of the business is mainly on customer dissatisfaction. This is why when I go to collect a parcel from the local depot you ring the bell (which is loud enough to wake the dead) and the person six foot from the window turns round 10 mins later and pretends they didn't know you were there. It's only a shame that Monty Python aren't still around to create a post office counter sketch.

            B 1 Reply Last reply
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            • R Russell Jones

              As a previously nationalised industry the focus of the business is mainly on customer dissatisfaction. This is why when I go to collect a parcel from the local depot you ring the bell (which is loud enough to wake the dead) and the person six foot from the window turns round 10 mins later and pretends they didn't know you were there. It's only a shame that Monty Python aren't still around to create a post office counter sketch.

              B Offline
              B Offline
              Baconbutty
              wrote on last edited by
              #6

              "Hello" "Urrrr - what's the Shipping Number" he says, barey dragging his eyes of the Daily Mirror(ski) "It's here on the card" - gives him the card "Do you have any proof of who you are?" "I've given you the card holding my name and address that your operative put through MY door, ie the house that he would have delivered it to had I been in" Watches as his brain attempts to process this logical explanation..... Waits....... "Have you got any ID" "Why yes I have a driver's licence of someone who looks quite like me who I murdered so I can fake my identity" "Ok here's the parcel thanks" and they are the intelligent ones!

              He took it all too far, but boy could he play guitar!

              R 1 Reply Last reply
              0
              • B Baconbutty

                "Hello" "Urrrr - what's the Shipping Number" he says, barey dragging his eyes of the Daily Mirror(ski) "It's here on the card" - gives him the card "Do you have any proof of who you are?" "I've given you the card holding my name and address that your operative put through MY door, ie the house that he would have delivered it to had I been in" Watches as his brain attempts to process this logical explanation..... Waits....... "Have you got any ID" "Why yes I have a driver's licence of someone who looks quite like me who I murdered so I can fake my identity" "Ok here's the parcel thanks" and they are the intelligent ones!

                He took it all too far, but boy could he play guitar!

                R Offline
                R Offline
                Russell Jones
                wrote on last edited by
                #7

                I used to live in a village about 10 miles from the royal mail depot. Sometimes the parcel force delivery guys couldn't be bothered to drive out there so they'd tell the office that they'd put a card through the door. I'd then phone up to find out where my stuff was and discover that despite staying at home for the day the stuff was back at the depot. Then we had the whole "you had a card through the door and I need to see it to give you the parcel" game after I'd had to drive over to the depot on my way to work the next day. I guess the ID check is because they don't know if you share your house with a lodger etc who might have picked up the card on the way out.

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                • B Baconbutty

                  got my money refunded from the cycle shop who were sending the stuff. My son stayed in especially this morning to get these bike bits so he can continue making his new bike - so he's disappointed, i'm p-ing away my lunchtime trying to get things traced, sorted out or reordered from somewhere else (another unrelated problem!) and it's bank hol this monday so if they don't get their arse in gear it's gonna be halfway through next week! GRRRRRRRRRRRRRRR

                  He took it all too far, but boy could he play guitar!

                  N Offline
                  N Offline
                  Nagy Vilmos
                  wrote on last edited by
                  #8

                  Baconbutty wrote:

                  i'm p-ing away my lunchtime

                  I did the same. In the pub with my Dad and Mad Ozzy Cousin [tm pending]. Four pints in40 mminutes, it's only 10min pints. Piece of pi.... Sorry, loo break.


                  Panic, Chaos, Destruction. My work here is done. or "Drink. Get drunk. Fall over." - P O'H

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