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QANTAS

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comtoolslearning
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  • C Offline
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    Christian Graus
    wrote on last edited by
    #1

    QANTAS recently overcharged me $100, because their website melted down and had errors, basically. They gave me a $100 voucher. I tried to use it in booking a flight and found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone. So, the value of the voucher is halved.

    Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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    • C Christian Graus

      QANTAS recently overcharged me $100, because their website melted down and had errors, basically. They gave me a $100 voucher. I tried to use it in booking a flight and found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone. So, the value of the voucher is halved.

      Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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      Tom Delany
      wrote on last edited by
      #2

      Christian Graus wrote:

      found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone.

      ????? :confused: The above has me very confused...

      WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

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      • C Christian Graus

        QANTAS recently overcharged me $100, because their website melted down and had errors, basically. They gave me a $100 voucher. I tried to use it in booking a flight and found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone. So, the value of the voucher is halved.

        Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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        G Offline
        Garth J Lancaster
        wrote on last edited by
        #3

        well at least you havnt tried flying Virgin in the last few days !!! 'g'

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        • G Garth J Lancaster

          well at least you havnt tried flying Virgin in the last few days !!! 'g'

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          Christian Graus
          wrote on last edited by
          #4

          Yes. I searched this morning, the company they outsourced ticketing to, appears to be in the Phillipines.

          Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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          • T Tom Delany

            Christian Graus wrote:

            found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone.

            ????? :confused: The above has me very confused...

            WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

            C Offline
            C Offline
            Christian Graus
            wrote on last edited by
            #5

            There's a $50 fee for speaking to a human instead of booking online.

            Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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            • C Christian Graus

              QANTAS recently overcharged me $100, because their website melted down and had errors, basically. They gave me a $100 voucher. I tried to use it in booking a flight and found out I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone. So, the value of the voucher is halved.

              Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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              AspDotNetDev
              wrote on last edited by
              #6

              Christian Graus wrote:

              I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone

              I think the confusion which Tom expressed (wow, you can tell I was just in a meeting) is that you can only use it online, yet you are complaining the you are being charged $50 for booking it via the phone. If you book it online (as you apparently must), do you not avoid that extra $50 you would have incurred had you booked on the phone? Book online, save $100... sounds simple. Or, must you communicate with someone on the phone after you book online? :confused:

              [Forum Guidelines]

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              • A AspDotNetDev

                Christian Graus wrote:

                I have to book online to use it. Here's the rub - they charge an extra $50 when you book on the phone

                I think the confusion which Tom expressed (wow, you can tell I was just in a meeting) is that you can only use it online, yet you are complaining the you are being charged $50 for booking it via the phone. If you book it online (as you apparently must), do you not avoid that extra $50 you would have incurred had you booked on the phone? Book online, save $100... sounds simple. Or, must you communicate with someone on the phone after you book online? :confused:

                [Forum Guidelines]

                C Offline
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                Christian Graus
                wrote on last edited by
                #7

                Oh, I got it backwards. I have to book on the phone to use it.

                Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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                • C Christian Graus

                  Oh, I got it backwards. I have to book on the phone to use it.

                  Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

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                  Prakash Nadar
                  wrote on last edited by
                  #8

                  Now it makes sense.

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                  • C Christian Graus

                    There's a $50 fee for speaking to a human instead of booking online.

                    Christian Graus Driven to the arms of OSX by Vista. Read my blog to find out how I've worked around bugs in Microsoft tools and frameworks.

                    T Offline
                    T Offline
                    Tom Delany
                    wrote on last edited by
                    #9

                    The part that confused me was that you said you could only use the coupon online, so I don't understand how it would be worth anything when you speak to a human (so it would not even be worth 50%). I guess I missed something. :confused: Edit: Read the rest of the thread. Now I understand.

                    WE ARE DYSLEXIC OF BORG. Refutance is systile. Your a$$ will be laminated. There are 10 kinds of people in the world: People who know binary and people who don't.

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