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  3. To all those who build sites thinking your country is the only one in the World

To all those who build sites thinking your country is the only one in the World

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  • C Chris Maunder

    Yes, this is aimed squarly at US developers. I'm sorry, but there are other countries in the world and it really, really helps your country's economy when you allow these unwashed foreigner types to buy from you. My latest (in a series) was a site that was extremely helpful in suggesting a corrected address for me:

    Incorrect address:
    Chris Maunder
    250 Ferrand Dr
    Toronto, ON M3C3G8
    Canada

    Suggested Address:
    250 Ferrand Dr
    Toronto, ON
    USA

    No, I really think I managed to get it right the first time. Trust me. But while I'm on the topic it's extremely frustrating when: - the site insists that postal codes are 5 digits (or it's an Australian site that thinks the only postcode in the world is a 4 digit one) - the site offers you the ability to choose any country, but no way to choose anything other than 1 of the "standard" 50 states. - the site won't accept credit cards from non-US addresses - (a little specific) the site uses a .ca website, is based in the US, and then won't ship to Canada.

    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

    T Offline
    T Offline
    TheGreatAndPowerfulOz
    wrote on last edited by
    #36

    Yeah, I'm an American and when I see shiite like what you describe I alwasy cringe and wonder what people from other countries think. Now I know... It's just what I thought.

    Chris Maunder wrote:

    - (a little specific) the site uses a .ca website, is based in the US, and then won't ship to Canada.

    ROTFFLMFAO!!!!!

    If your actions inspire others to dream more, learn more, do more and become more, you are a leader." - John Quincy Adams
    You must accept one of two basic premises: Either we are alone in the universe, or we are not alone in the universe. And either way, the implications are staggering” - Wernher von Braun

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    • D Dalek Dave

      I thought that was Indiana? I know Prince Charles was once In Diana.

      ------------------------------------ I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC Link[^] Trolls[^]

      G Offline
      G Offline
      Gary Wheeler
      wrote on last edited by
      #37

      Based on the evidence, it was at least twice.

      Software Zen: delete this;

      L 1 Reply Last reply
      0
      • C Christopher Duncan

        We annexed Canada last month. Didn't you get the memo? :-D

        Christopher Duncan Author of The Career Programmer

        realJSOPR Offline
        realJSOPR Offline
        realJSOP
        wrote on last edited by
        #38

        He couldn't get the memo because the email program is just as broken in this regard as web sites.

        ".45 ACP - because shooting twice is just silly" - JSOP, 2010
        -----
        You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
        -----
        "Why don't you tie a kerosene-soaked rag around your ankles so the ants won't climb up and eat your candy ass." - Dale Earnhardt, 1997

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        • C Chris Maunder

          Yes, this is aimed squarly at US developers. I'm sorry, but there are other countries in the world and it really, really helps your country's economy when you allow these unwashed foreigner types to buy from you. My latest (in a series) was a site that was extremely helpful in suggesting a corrected address for me:

          Incorrect address:
          Chris Maunder
          250 Ferrand Dr
          Toronto, ON M3C3G8
          Canada

          Suggested Address:
          250 Ferrand Dr
          Toronto, ON
          USA

          No, I really think I managed to get it right the first time. Trust me. But while I'm on the topic it's extremely frustrating when: - the site insists that postal codes are 5 digits (or it's an Australian site that thinks the only postcode in the world is a 4 digit one) - the site offers you the ability to choose any country, but no way to choose anything other than 1 of the "standard" 50 states. - the site won't accept credit cards from non-US addresses - (a little specific) the site uses a .ca website, is based in the US, and then won't ship to Canada.

          cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

          J Offline
          J Offline
          jschell
          wrote on last edited by
          #39

          To be fair though one should note... Why don't you buy from from the country you are in? Selling something to someone in a foreign country in the US is not just a matter of accepting payment and shipping it. There are laws in the US and the foreign countries to deal with. And developers are not lawyers. Retailers don't do their own credit card processing. They are limited to what their service provider allows. Even certification for other card types is not only more difficult but can impact other aspects of credit processing selection. Developers often create based on business requirements. Just because the sales dept insisted on a country selection on the form doesn't mean that anything else is suited for international sales. Testing a site for international sales requires testing for many, many cultures. It isn't just a matter of seeing if the language works. There aren't a lot of companies that can afford to test say in 200 different cultural settings. So one needs to make a best guess effort. Finally realistically were you buying the web site or the product on the website? Compare it to eating lunch - does every restaurant provide an ideal entry way? Ideal seating at every table? Ideal lighting? Plenty of indoor and outdoor seating regardless of season and time of day? Certainly the places I go to don't - but I like the food which is the point.

          C 1 Reply Last reply
          0
          • J jschell

            To be fair though one should note... Why don't you buy from from the country you are in? Selling something to someone in a foreign country in the US is not just a matter of accepting payment and shipping it. There are laws in the US and the foreign countries to deal with. And developers are not lawyers. Retailers don't do their own credit card processing. They are limited to what their service provider allows. Even certification for other card types is not only more difficult but can impact other aspects of credit processing selection. Developers often create based on business requirements. Just because the sales dept insisted on a country selection on the form doesn't mean that anything else is suited for international sales. Testing a site for international sales requires testing for many, many cultures. It isn't just a matter of seeing if the language works. There aren't a lot of companies that can afford to test say in 200 different cultural settings. So one needs to make a best guess effort. Finally realistically were you buying the web site or the product on the website? Compare it to eating lunch - does every restaurant provide an ideal entry way? Ideal seating at every table? Ideal lighting? Plenty of indoor and outdoor seating regardless of season and time of day? Certainly the places I go to don't - but I like the food which is the point.

            C Offline
            C Offline
            Chris Maunder
            wrote on last edited by
            #40

            As I mentioned before: sometimes the only place you can find things is in another country. Decent coffee, for instance...

            cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

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            • G Gary Wheeler

              Based on the evidence, it was at least twice.

              Software Zen: delete this;

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #41

              Gary Wheeler wrote:

              Based on the evidence, it was at least twice.

              Come on Gary, no way is Harry Charlie's boy!

              Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

              G 1 Reply Last reply
              0
              • C Chris Maunder

                It's not a simple answer, it's a simplistic answer. Sometimes there simply is no other supplier. I'm all for making a point (Lord knows...) but when I need a carbon fibre aerodynamic bottle top opener that matches the exact colour of my bike and there's only one place to get it, and they won't give it to me, things get ugly. Real ugly.

                cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #42

                Chris Maunder wrote:

                I'm all for making a point (Lord knows...) but when I need a carbon fibre aerodynamic bottle top opener that matches the exact colour of my bike and there's only one place to get it, and they won't give it to me, things get ugly. Real ugly.

                My bikes blue and the birthday party is on 4 weeks from tomorrow.

                Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                C 1 Reply Last reply
                0
                • L Lost User

                  Chris Maunder wrote:

                  I'm all for making a point (Lord knows...) but when I need a carbon fibre aerodynamic bottle top opener that matches the exact colour of my bike and there's only one place to get it, and they won't give it to me, things get ugly. Real ugly.

                  My bikes blue and the birthday party is on 4 weeks from tomorrow.

                  Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                  C Offline
                  C Offline
                  Chris Maunder
                  wrote on last edited by
                  #43

                  You never know what may happen...

                  cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                  1 Reply Last reply
                  0
                  • C Chris Maunder

                    Yes, this is aimed squarly at US developers. I'm sorry, but there are other countries in the world and it really, really helps your country's economy when you allow these unwashed foreigner types to buy from you. My latest (in a series) was a site that was extremely helpful in suggesting a corrected address for me:

                    Incorrect address:
                    Chris Maunder
                    250 Ferrand Dr
                    Toronto, ON M3C3G8
                    Canada

                    Suggested Address:
                    250 Ferrand Dr
                    Toronto, ON
                    USA

                    No, I really think I managed to get it right the first time. Trust me. But while I'm on the topic it's extremely frustrating when: - the site insists that postal codes are 5 digits (or it's an Australian site that thinks the only postcode in the world is a 4 digit one) - the site offers you the ability to choose any country, but no way to choose anything other than 1 of the "standard" 50 states. - the site won't accept credit cards from non-US addresses - (a little specific) the site uses a .ca website, is based in the US, and then won't ship to Canada.

                    cheers, Chris Maunder The Code Project | Co-founder Microsoft C++ MVP

                    M Offline
                    M Offline
                    mav northwind
                    wrote on last edited by
                    #44

                    Yep. Add Apple to the list. I wanted to change my credit card valid-thru date on my iTunes account because I had gotten a new credit card. So I punched in the new date and clicked "Save" only to be told that "some data was invalid" (they didn't even tell me what data was wrong!) After evaluating everything I saw on-screen several times, I tried modifying each of the fields. Turned out that I could only delete characters from my phone number but not add them again! Yes, for Apple phone numbers have 8 characters at most, because in USA that's the maximum length. Strange enough, I was able to enter the 9 character phone number initially and the complete number was being displayed on the page, the f*ing system just wouldn't let me save this data again :mad:

                    Regards, mav -- Black holes are the places where God divided by 0...

                    1 Reply Last reply
                    0
                    • L Lost User

                      Gary Wheeler wrote:

                      Based on the evidence, it was at least twice.

                      Come on Gary, no way is Harry Charlie's boy!

                      Michael Martin Australia "I controlled my laughter and simple said "No,I am very busy,so I can't write any code for you". The moment they heard this all the smiling face turned into a sad looking face and one of them farted. So I had to leave the place as soon as possible." - Mr.Prakash One Fine Saturday. 24/04/2004

                      G Offline
                      G Offline
                      Gary Wheeler
                      wrote on last edited by
                      #45

                      :laugh: :laugh: :laugh:

                      Software Zen: delete this;

                      1 Reply Last reply
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