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  3. Apple: You really do write awful software. A Time Machine saga.

Apple: You really do write awful software. A Time Machine saga.

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  • C Chris Maunder

    I have a 100% failure rate with Apple Macs. My iMac lasted about a year before the HDD failed, and then my replacement Macbook Pro lasted 9 months before its HDD also failed. Obviously I've learned the lesson of backing up, and with the MacBook I decided to drink the Kool-aid fully and use Time Machine as my main backup. So I have a bunch of backups dating back a few months, and the Macbook dies, and I whistle nonchalantly as I take the laptop to the smiling boys and girls in their blue shirts at the Genius Bar. Except that I'm 15min late due to the snow, but mostly due to the inability of Torontonians to drive in snow, and so my appointment is cancelled. I can, however, do a "Quick Drop off" which, since I was dropping off the Mac to be repaired, raises the question as to what, exactly, I would have done had I actually made the appointed time. I decide that maybe I don't want to know. So I drop the mac off and they say they will call, which they don't, and that it would be ready in less than a week, which it isn't, but I eventually end up with the Macbook, bright and shiny. Except for the slight scuff marks which were duly noted and recorded in minute detail at drop off time by the blue clad worker drone with a little sniff, as if to say "you're not worthy of owning this. I bet you kick puppies, too". I whistle a little whistle of the sufficiently back'd up and proceed to restore my Mac to it's prior glory. At boot time the Mac asks if I want to restore from a Time Machine backup. Why yes! Thanks for asking! I plug in the Time Machine. It clicks and whirrs to life and the Mac...well, the Mac gives me a flat look and tells me that the Time Machine backups were made with a newer version of MacOS than I'm currently using. Interesting. Obviously if you have bought a new Mac and used it for more than 20 mins you will be asked to update MacOS. And why would you not? The updates are mere Gigabytes in size, force you to reboot and need passwords to be applied liberally. Much, much nicer than the nasty Windows way of doing things. So, yes, at the time I did my backups my machine was on MacOS [something higher than what came from the factory]. But it's backup data. Data. My documents and photos don't care what Operating System they were viewed on. At least on every other machine in the world I've ever used they don't. But why fight it? I am reassured by the setup wizard that I can restore at a later point using the migration wizard, so I click through to get to the desktop, then update the Mac, and re

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    patbob
    wrote on last edited by
    #21

    Yet another classic Murphy Backup Law story. And yes, Apple doesn't always get their SW right, just like everybody else who writes SW. Of course, after helping my wife change the email address on her iTunes account and iPhone last night, boy, when they blow it, it's a doozy.

    We can program with only 1's, but if all you've got are zeros, you've got nothing.

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    • C Chris Maunder

      I have a 100% failure rate with Apple Macs. My iMac lasted about a year before the HDD failed, and then my replacement Macbook Pro lasted 9 months before its HDD also failed. Obviously I've learned the lesson of backing up, and with the MacBook I decided to drink the Kool-aid fully and use Time Machine as my main backup. So I have a bunch of backups dating back a few months, and the Macbook dies, and I whistle nonchalantly as I take the laptop to the smiling boys and girls in their blue shirts at the Genius Bar. Except that I'm 15min late due to the snow, but mostly due to the inability of Torontonians to drive in snow, and so my appointment is cancelled. I can, however, do a "Quick Drop off" which, since I was dropping off the Mac to be repaired, raises the question as to what, exactly, I would have done had I actually made the appointed time. I decide that maybe I don't want to know. So I drop the mac off and they say they will call, which they don't, and that it would be ready in less than a week, which it isn't, but I eventually end up with the Macbook, bright and shiny. Except for the slight scuff marks which were duly noted and recorded in minute detail at drop off time by the blue clad worker drone with a little sniff, as if to say "you're not worthy of owning this. I bet you kick puppies, too". I whistle a little whistle of the sufficiently back'd up and proceed to restore my Mac to it's prior glory. At boot time the Mac asks if I want to restore from a Time Machine backup. Why yes! Thanks for asking! I plug in the Time Machine. It clicks and whirrs to life and the Mac...well, the Mac gives me a flat look and tells me that the Time Machine backups were made with a newer version of MacOS than I'm currently using. Interesting. Obviously if you have bought a new Mac and used it for more than 20 mins you will be asked to update MacOS. And why would you not? The updates are mere Gigabytes in size, force you to reboot and need passwords to be applied liberally. Much, much nicer than the nasty Windows way of doing things. So, yes, at the time I did my backups my machine was on MacOS [something higher than what came from the factory]. But it's backup data. Data. My documents and photos don't care what Operating System they were viewed on. At least on every other machine in the world I've ever used they don't. But why fight it? I am reassured by the setup wizard that I can restore at a later point using the migration wizard, so I click through to get to the desktop, then update the Mac, and re

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      pkwo
      wrote on last edited by
      #22

      Umberto Eco compared the Mac and PC worlds to the difference between Catholic and Protestant Christianity. In the Catholic church all you need is good works and the intervention of a priest to get to heaven, as a Protestant you need to read the Bible, have faith and make your own arrangements with God. I'm an agnostic on this issue, I use both a Mac and 2 PC's one running Windows and one running Linux. /peter

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      • J Julien Villers

        I'll let you decide what the point is. If you want to make it an OS war, you can. I was merely pointing out that *proper* backup software does exist.

        'As programmers go, I'm fairly social. Which still means I'm a borderline sociopath by normal standards.' Jeff Atwood 'I'm French! Why do you think I've got this outrrrrageous accent?' Monty Python and the Holy Grail

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        L Offline
        Lost User
        wrote on last edited by
        #23

        Wow! Try the other side of the bed tomorrow maybe? Did you read the original post? At all?

        Julien Villers wrote:

        I was merely pointing out that *proper* backup software does exist.

        Which was irrelevant. Sorry, but it was.

        MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

        J 1 Reply Last reply
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        • C Chris Maunder

          I have a 100% failure rate with Apple Macs. My iMac lasted about a year before the HDD failed, and then my replacement Macbook Pro lasted 9 months before its HDD also failed. Obviously I've learned the lesson of backing up, and with the MacBook I decided to drink the Kool-aid fully and use Time Machine as my main backup. So I have a bunch of backups dating back a few months, and the Macbook dies, and I whistle nonchalantly as I take the laptop to the smiling boys and girls in their blue shirts at the Genius Bar. Except that I'm 15min late due to the snow, but mostly due to the inability of Torontonians to drive in snow, and so my appointment is cancelled. I can, however, do a "Quick Drop off" which, since I was dropping off the Mac to be repaired, raises the question as to what, exactly, I would have done had I actually made the appointed time. I decide that maybe I don't want to know. So I drop the mac off and they say they will call, which they don't, and that it would be ready in less than a week, which it isn't, but I eventually end up with the Macbook, bright and shiny. Except for the slight scuff marks which were duly noted and recorded in minute detail at drop off time by the blue clad worker drone with a little sniff, as if to say "you're not worthy of owning this. I bet you kick puppies, too". I whistle a little whistle of the sufficiently back'd up and proceed to restore my Mac to it's prior glory. At boot time the Mac asks if I want to restore from a Time Machine backup. Why yes! Thanks for asking! I plug in the Time Machine. It clicks and whirrs to life and the Mac...well, the Mac gives me a flat look and tells me that the Time Machine backups were made with a newer version of MacOS than I'm currently using. Interesting. Obviously if you have bought a new Mac and used it for more than 20 mins you will be asked to update MacOS. And why would you not? The updates are mere Gigabytes in size, force you to reboot and need passwords to be applied liberally. Much, much nicer than the nasty Windows way of doing things. So, yes, at the time I did my backups my machine was on MacOS [something higher than what came from the factory]. But it's backup data. Data. My documents and photos don't care what Operating System they were viewed on. At least on every other machine in the world I've ever used they don't. But why fight it? I am reassured by the setup wizard that I can restore at a later point using the migration wizard, so I click through to get to the desktop, then update the Mac, and re

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          M Offline
          miyasudokoro
          wrote on last edited by
          #24

          How strange. Time Machine has always worked perfectly smoothly for me. Turned out my MacBook's logicboard had a factory defect, and the casing of my MacBook had yet another factory defect, so I got practically the entire computer replaced for free. (I have a first-generation MacBook, so they hadn't worked out the kinks yet.) When I got it back, I restored from the Time Machine backup with just the one click, and I couldn't even tell that anything was different, aside from the whole casing-no-longer-coming-apart-at-the-seams thing.

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          • L Lost User

            Wow! Try the other side of the bed tomorrow maybe? Did you read the original post? At all?

            Julien Villers wrote:

            I was merely pointing out that *proper* backup software does exist.

            Which was irrelevant. Sorry, but it was.

            MVVM# - See how I did MVVM my way ___________________________________________ Man, you're a god. - walterhevedeich 26/05/2011 .\\axxx (That's an 'M')

            J Offline
            J Offline
            Julien Villers
            wrote on last edited by
            #25

            Well, I'm in disagreement. Chris said he had a string of hardware failures with his Macs, thus he was fairly sure he'll need decent backup. He tried using the much advertised piece from Apple, that requires extra hardware, which failed to restore his data, first protesting incompatible OS, then not seeing the backup as available. He then tells he's glad he made manual backups to be able to get his files back. I'm saying, data backup to/from different OS is possible, just not relying on built in functionality. I think it's relevant.

            'As programmers go, I'm fairly social. Which still means I'm a borderline sociopath by normal standards.' Jeff Atwood 'I'm French! Why do you think I've got this outrrrrageous accent?' Monty Python and the Holy Grail

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