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  4. [Posted in ASP.Net forum] Bug Tracking for ASP.Net Website

[Posted in ASP.Net forum] Bug Tracking for ASP.Net Website

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  • E Offline
    E Offline
    Ed Nutting
    wrote on last edited by
    #1

    So every new website launched (revamped or whatever) these days ought to have good Bug Tracking/Reporting systems in place as no website is perfect first time. However, I have not recently come across a system that actually works well and would apply to my websites situation. I am trying to make a cloud app where users access stuff entirely online through my site but obviously as I have written the (primitive) access program to them myself, it is going to have bugs. I therefore need a system to allow bug reporting/viewing/tracking or whatever you want to call it. So what do people think is the best way of doing it? Obviously the basic requirements are:

    • A list of existing bug reports (including which are being worked on)
    • Some method of submitting a bug report
    • A way for me (the developer) to respond effectively to bug reports and tell users that I am doing so.

    Could anyone offer any insite/comment/help as to how best to do this? Thanks very much, Ed Edit: This thread has been reposted by OP in ASP.Net forum - please see here for full thread: New Thread[^]

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    • E Ed Nutting

      So every new website launched (revamped or whatever) these days ought to have good Bug Tracking/Reporting systems in place as no website is perfect first time. However, I have not recently come across a system that actually works well and would apply to my websites situation. I am trying to make a cloud app where users access stuff entirely online through my site but obviously as I have written the (primitive) access program to them myself, it is going to have bugs. I therefore need a system to allow bug reporting/viewing/tracking or whatever you want to call it. So what do people think is the best way of doing it? Obviously the basic requirements are:

      • A list of existing bug reports (including which are being worked on)
      • Some method of submitting a bug report
      • A way for me (the developer) to respond effectively to bug reports and tell users that I am doing so.

      Could anyone offer any insite/comment/help as to how best to do this? Thanks very much, Ed Edit: This thread has been reposted by OP in ASP.Net forum - please see here for full thread: New Thread[^]

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      Lost User
      wrote on last edited by
      #2

      I think this question belongs in the ASP.NET Forum[^].

      Unrequited desire is character building. OriginalGriff I'm sitting here giving you a standing ovation - Len Goodman

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      • L Lost User

        I think this question belongs in the ASP.NET Forum[^].

        Unrequited desire is character building. OriginalGriff I'm sitting here giving you a standing ovation - Len Goodman

        E Offline
        E Offline
        Ed Nutting
        wrote on last edited by
        #3

        Yes my apologies ( :-O ) I had written it as a more general question for C# but then realised that was a rubbish question (too general) so rewrote it but forgot to change forum... There doesn't appear to be a way for me to shift it to the other forum though?! Not without deleting and re-posting... :~

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        • E Ed Nutting

          Yes my apologies ( :-O ) I had written it as a more general question for C# but then realised that was a rubbish question (too general) so rewrote it but forgot to change forum... There doesn't appear to be a way for me to shift it to the other forum though?! Not without deleting and re-posting... :~

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          L Offline
          Lost User
          wrote on last edited by
          #4

          Edward Nutting wrote:

          Not without deleting and re-posting

          Unfortunately a feature that does not yet exist. However, you could add a comment to that effect and re-post in ASP.NET forum.

          Unrequited desire is character building. OriginalGriff I'm sitting here giving you a standing ovation - Len Goodman

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          • E Ed Nutting

            So every new website launched (revamped or whatever) these days ought to have good Bug Tracking/Reporting systems in place as no website is perfect first time. However, I have not recently come across a system that actually works well and would apply to my websites situation. I am trying to make a cloud app where users access stuff entirely online through my site but obviously as I have written the (primitive) access program to them myself, it is going to have bugs. I therefore need a system to allow bug reporting/viewing/tracking or whatever you want to call it. So what do people think is the best way of doing it? Obviously the basic requirements are:

            • A list of existing bug reports (including which are being worked on)
            • Some method of submitting a bug report
            • A way for me (the developer) to respond effectively to bug reports and tell users that I am doing so.

            Could anyone offer any insite/comment/help as to how best to do this? Thanks very much, Ed Edit: This thread has been reposted by OP in ASP.Net forum - please see here for full thread: New Thread[^]

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            I'd suggest Spolsky's FogBugz[^]. You might find additional suggestions on our Free Tools[^] forum.

            Bastard Programmer from Hell :suss:

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            • L Lost User

              I'd suggest Spolsky's FogBugz[^]. You might find additional suggestions on our Free Tools[^] forum.

              Bastard Programmer from Hell :suss:

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              Ed Nutting
              wrote on last edited by
              #6

              Thanks but this doesn't really help (unless I have totally missed something from FogBuzz). I need either a system that can integrate as part of my website so that anyone can log bugs (without needing to log in) or just some ideas as to what makes a good bug tracker.

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              • L Lost User

                Edward Nutting wrote:

                Not without deleting and re-posting

                Unfortunately a feature that does not yet exist. However, you could add a comment to that effect and re-post in ASP.NET forum.

                Unrequited desire is character building. OriginalGriff I'm sitting here giving you a standing ovation - Len Goodman

                E Offline
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                Ed Nutting
                wrote on last edited by
                #7

                Good idea! I shall do that :) Thanks, Ed

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                • E Ed Nutting

                  Thanks but this doesn't really help (unless I have totally missed something from FogBuzz). I need either a system that can integrate as part of my website so that anyone can log bugs (without needing to log in) or just some ideas as to what makes a good bug tracker.

                  L Offline
                  L Offline
                  Lost User
                  wrote on last edited by
                  #8

                  Aw, you're right - FogBugz is a bit more than an issue-tracker. It's the most complete bug-tracker that I've worked with so far, and customers can enter issues using the website or by email. There's a two-minute overview on SO[^].

                  Bastard Programmer from Hell :suss:

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                  • L Lost User

                    Aw, you're right - FogBugz is a bit more than an issue-tracker. It's the most complete bug-tracker that I've worked with so far, and customers can enter issues using the website or by email. There's a two-minute overview on SO[^].

                    Bastard Programmer from Hell :suss:

                    E Offline
                    E Offline
                    Ed Nutting
                    wrote on last edited by
                    #9

                    Aaah thanks! The main site really didn't make it clear to me that users can do stuff all online! And by email would be fantastic! I will try and integrate it immediately :D Thank you very much! Any tips on installation/integration? Thanks very much, Ed

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                    • E Ed Nutting

                      Aaah thanks! The main site really didn't make it clear to me that users can do stuff all online! And by email would be fantastic! I will try and integrate it immediately :D Thank you very much! Any tips on installation/integration? Thanks very much, Ed

                      L Offline
                      L Offline
                      Lost User
                      wrote on last edited by
                      #10

                      Edward Nutting wrote:

                      Any tips on installation/integration?

                      They've got a special section on plugins[^], hook up SourceSafe[^].. Aw, with integration you mean tips on embedding it in the website, of course, not integration with other apps. Ehr, no tips there, I'm a WinForms person. My idea of embedding a website is an IFRAME :laugh: FogBugz isn't free, and there may be good and free alternatives that fit the bill that I don't know of. Give it a day or two, as there may be more ideas from other forum-members.

                      Bastard Programmer from Hell :suss:

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