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  3. EU Cookie Law

EU Cookie Law

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  • C c2423

    Anybody here doing/done any EU cookie law[^] compliance work? As I read things, *technically* implied opt in, and opt out based solutions are illegal. But getting explicit opt in through use of pop ups or banners at the top makes for an awful user experience... Does anybody have suggestions or ideas for an elegant UI for an opt-in based system? (To pre-empt the backlash, this is not programming language specific!) Chris

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    L Offline
    Lost User
    wrote on last edited by
    #2

    c2423 wrote:

    Anybody here

    Has anyone anywhere? I've yet to see a single cookie opt-in, and I'm pretty much on the internet 24/7.

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    • L Lost User

      c2423 wrote:

      Anybody here

      Has anyone anywhere? I've yet to see a single cookie opt-in, and I'm pretty much on the internet 24/7.

      H Offline
      H Offline
      Henry Minute
      wrote on last edited by
      #3

      I had one a couple of days ago from the link to the World Clock[^] in one of the lounge threads. But I think that is more likely to be due to a browser setting.

      Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

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      • H Henry Minute

        I had one a couple of days ago from the link to the World Clock[^] in one of the lounge threads. But I think that is more likely to be due to a browser setting.

        Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

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        L Offline
        Lost User
        wrote on last edited by
        #4

        What does the opt-in look like? (I can't find it)

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        • L Lost User

          What does the opt-in look like? (I can't find it)

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          Daniel Grunwald
          wrote on last edited by
          #5

          Firefox says "This website is asking to store data on your computer for offline use". I think that's HTML5 local data, not cookies.

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          • L Lost User

            What does the opt-in look like? (I can't find it)

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            H Offline
            Henry Minute
            wrote on last edited by
            #6

            As Daniel says FireFox is asking permission for the site to store local data. I wasn't sufficiently bothered to check if it was for cookies or other data.

            Henry Minute Girl: (staring) "Why do you need an icy cucumber?" “I want to report a fraud. The government is lying to us all.” I wouldn't let CG touch my Abacus! When you're wrestling a gorilla, you don't stop when you're tired, you stop when the gorilla is. Cogito ergo thumb - Sucking my thumb helps me to think.

            1 Reply Last reply
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            • C c2423

              Anybody here doing/done any EU cookie law[^] compliance work? As I read things, *technically* implied opt in, and opt out based solutions are illegal. But getting explicit opt in through use of pop ups or banners at the top makes for an awful user experience... Does anybody have suggestions or ideas for an elegant UI for an opt-in based system? (To pre-empt the backlash, this is not programming language specific!) Chris

              L Offline
              L Offline
              Lost User
              wrote on last edited by
              #7

              There has been much discussion at work, that I am not involved in as I don't do public websites. They seemed to be saying that if you don't use cookies then you have to tell the users that once and then you need a cookie to track that users have acknowledged there are no cookies, which there now are. Of course I may have misheard and they could be very wrong.

              Every man can tell how many goats or sheep he possesses, but not how many friends.

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              • L Lost User

                There has been much discussion at work, that I am not involved in as I don't do public websites. They seemed to be saying that if you don't use cookies then you have to tell the users that once and then you need a cookie to track that users have acknowledged there are no cookies, which there now are. Of course I may have misheard and they could be very wrong.

                Every man can tell how many goats or sheep he possesses, but not how many friends.

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                C Offline
                c2423
                wrote on last edited by
                #8

                Well it's all a bit vague so I could be wrong, but I don't think it's the case that you have to positively inform people that you don't have cookies.

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                • L Lost User

                  c2423 wrote:

                  Anybody here

                  Has anyone anywhere? I've yet to see a single cookie opt-in, and I'm pretty much on the internet 24/7.

                  C Offline
                  C Offline
                  c2423
                  wrote on last edited by
                  #9

                  The ICO have done a particularly bad job of it: http://www.ico.gov.uk/[^] My internet banking are doing it, they have included some text to the effect of "remember your password because in a few days we won't remember you and you'll need to accept a cookie" (no link to the bank because I'm paranoid) And BT have done it with a popup that lets you set the privacy level: http://www.bt.com/[^] Those are just the ones I've found though. It seems that most people are ignoring it, but personally I'd prefer to not have a site that's technically illegal. Also if I'm advising clients I need to give them correct advice - if I were to say "no don't worry about it" and they then get a fine (of any level, not the stupid figures often quoted for this) then I've at least lost their business. If they choose to ignore my recommendation that't their own problem, but AFAIC it's professional negligence to not advise them correctly in these cases when I should know better. Chris

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                  • C c2423

                    Anybody here doing/done any EU cookie law[^] compliance work? As I read things, *technically* implied opt in, and opt out based solutions are illegal. But getting explicit opt in through use of pop ups or banners at the top makes for an awful user experience... Does anybody have suggestions or ideas for an elegant UI for an opt-in based system? (To pre-empt the backlash, this is not programming language specific!) Chris

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                    B Offline
                    BobJanova
                    wrote on last edited by
                    #10

                    Oh right I should add a disclaimer to my site. As far as I understand it, if you're using session cookies (everyone does) but require a login, then saying 'Logging in will store your information with a cookie' should be all that compliance requires. Working out where to put the opt-in on sites that use trackers without logging in is a bit trickier.

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                    • B BobJanova

                      Oh right I should add a disclaimer to my site. As far as I understand it, if you're using session cookies (everyone does) but require a login, then saying 'Logging in will store your information with a cookie' should be all that compliance requires. Working out where to put the opt-in on sites that use trackers without logging in is a bit trickier.

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                      C Offline
                      c2423
                      wrote on last edited by
                      #11

                      Yes, that's my interpretation too. But with 90% or thereabouts (from memory) of sites using Google Analytics I'd wondered if anybody had a good way of getting users to opt in. As I see it, you're essentially saying to them "If you tech the tech tech, then we'll tech tech the tech. Enable tech?", regardless of how well you explain it, nobody will read what you say about it and it will always look like a security problem with the site and or stop them getting to the content they paid for. If I can go to a site and get free content, which in the past I'd have had to pay for, and they record what I did in order to make the site better and/or sell me stuff I might actually want to buy, this seems like a reasonable compromise.

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