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  3. Working from Home Improve Performance !

Working from Home Improve Performance !

Scheduled Pinned Locked Moved The Lounge
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  • R Offline
    R Offline
    Raj Lal
    wrote on last edited by
    #1

    Great findings by Stanford students. www.stanford.edu/~nbloom/WFH.pdf[^] Here is an abstract ... Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact and worries about “shirking from home”. We report the results of a WFH experiment at CTrip, a 16,000 employee NASDAQ-listed Chinese multinational. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Working from home led to a 13% performance increase, of which about 8.6% is from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. After the experiment, the firm rolled the program out to all employees, letting them choose home or office working. Interestingly, only half of the treatment group decided to work at home, with the other half reallocating in favor of office working. After employees were allowed to choose where to work, the performance impact of WFH almost doubled, highlighting the benefits of choice when adopting modern management practices like home working. What is one software you cannot live without when tele-commuting? For me Basecamp and Dropbox both are required. What is Your Favorite?

    Omit Needless Words - Strunk, William, Jr.


    See The Big Picture at http://DesignAndMethod.com

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    • R Raj Lal

      Great findings by Stanford students. www.stanford.edu/~nbloom/WFH.pdf[^] Here is an abstract ... Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact and worries about “shirking from home”. We report the results of a WFH experiment at CTrip, a 16,000 employee NASDAQ-listed Chinese multinational. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Working from home led to a 13% performance increase, of which about 8.6% is from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. After the experiment, the firm rolled the program out to all employees, letting them choose home or office working. Interestingly, only half of the treatment group decided to work at home, with the other half reallocating in favor of office working. After employees were allowed to choose where to work, the performance impact of WFH almost doubled, highlighting the benefits of choice when adopting modern management practices like home working. What is one software you cannot live without when tele-commuting? For me Basecamp and Dropbox both are required. What is Your Favorite?

      Omit Needless Words - Strunk, William, Jr.


      See The Big Picture at http://DesignAndMethod.com

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      D Offline
      Dalek Dave
      wrote on last edited by
      #2

      Not used basecamp, but dropbox is superb.

      --------------------------------- I will never again mention that I was the poster of the One Millionth Lounge Post, nor that it was complete drivel. Dalek Dave CCC Link[^]

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      • R Raj Lal

        Great findings by Stanford students. www.stanford.edu/~nbloom/WFH.pdf[^] Here is an abstract ... Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact and worries about “shirking from home”. We report the results of a WFH experiment at CTrip, a 16,000 employee NASDAQ-listed Chinese multinational. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Working from home led to a 13% performance increase, of which about 8.6% is from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. After the experiment, the firm rolled the program out to all employees, letting them choose home or office working. Interestingly, only half of the treatment group decided to work at home, with the other half reallocating in favor of office working. After employees were allowed to choose where to work, the performance impact of WFH almost doubled, highlighting the benefits of choice when adopting modern management practices like home working. What is one software you cannot live without when tele-commuting? For me Basecamp and Dropbox both are required. What is Your Favorite?

        Omit Needless Words - Strunk, William, Jr.


        See The Big Picture at http://DesignAndMethod.com

        R Offline
        R Offline
        Rage
        wrote on last edited by
        #3

        Oh, you meant 'that' performance...

        ~RaGE();

        I think words like 'destiny' are a way of trying to find order where none exists. - Christian Graus Do not feed the troll ! - Common proverb

        1 Reply Last reply
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        • R Raj Lal

          Great findings by Stanford students. www.stanford.edu/~nbloom/WFH.pdf[^] Here is an abstract ... Over 10% of US employees now regularly work from home (WFH), but there is widespread skepticism over its impact and worries about “shirking from home”. We report the results of a WFH experiment at CTrip, a 16,000 employee NASDAQ-listed Chinese multinational. Call center employees who volunteered to WFH were randomly assigned to work from home or in the office for 9 months. Working from home led to a 13% performance increase, of which about 8.6% is from working more minutes per shift (fewer breaks and sick-days) and 4% from more calls per minute (attributed to a quieter working environment). Home workers also reported improved work satisfaction and their job attrition rate fell by 50%. After the experiment, the firm rolled the program out to all employees, letting them choose home or office working. Interestingly, only half of the treatment group decided to work at home, with the other half reallocating in favor of office working. After employees were allowed to choose where to work, the performance impact of WFH almost doubled, highlighting the benefits of choice when adopting modern management practices like home working. What is one software you cannot live without when tele-commuting? For me Basecamp and Dropbox both are required. What is Your Favorite?

          Omit Needless Words - Strunk, William, Jr.


          See The Big Picture at http://DesignAndMethod.com

          L Offline
          L Offline
          Lost User
          wrote on last edited by
          #4

          Always nice, having statistics and a generalization as "proof". First, it's extra overhead for the IT-department and it's a security-hole. Second, there'll be less communication (also less interruptions), and less teambuilding. It's a good idea for people who only need a phone to do their job (or politicians, saves a lot of travel), not for anyone working in a team.

          Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^] They hate us for our freedom![^]

          B 1 Reply Last reply
          0
          • L Lost User

            Always nice, having statistics and a generalization as "proof". First, it's extra overhead for the IT-department and it's a security-hole. Second, there'll be less communication (also less interruptions), and less teambuilding. It's a good idea for people who only need a phone to do their job (or politicians, saves a lot of travel), not for anyone working in a team.

            Bastard Programmer from Hell :suss: If you can't read my code, try converting it here[^] They hate us for our freedom![^]

            B Offline
            B Offline
            Brady Kelly
            wrote on last edited by
            #5

            After three years of mainly working from home, I am super happy to be working in a large office again.

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