Paypal customer support
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Does Paylpay support suck sh*t? I am trying to setup a new business (selling software online, our own app on Windows platform)/startup here and ran into some payment issue. Took forever and their customer support + technical team kept bouncing the request to another. Any recommendation? Alternatives you'd recommend? Thanks
dev
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Does Paylpay support suck sh*t? I am trying to setup a new business (selling software online, our own app on Windows platform)/startup here and ran into some payment issue. Took forever and their customer support + technical team kept bouncing the request to another. Any recommendation? Alternatives you'd recommend? Thanks
dev
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Does Paylpay support suck sh*t? I am trying to setup a new business (selling software online, our own app on Windows platform)/startup here and ran into some payment issue. Took forever and their customer support + technical team kept bouncing the request to another. Any recommendation? Alternatives you'd recommend? Thanks
dev
We are using PayPal for few months now, and so far didn't have any issue with the money. But we don't have that many transactions either. But at the time of the setup there were few annoying things, like we forgot to setup a 'Reason of Transfer' in the Bank Details, and there were zero notifications of any kind about it, and we waited for three weeks before knowing from the customer support that why our account was stuck on "Pending Verification" stage (They couldn't point out what is missing, just told us that some info is missing from our side, and we click through every single page to figured it out. Before this we thought that Bank needs to verify our account). I have contacted their customer support few times, the odd thing is you will get an automated response the same day with some possible links to help section, which is never useful. and then next day you will get response from a real person. I would suggest you to skip the technical support, and try to implement it yourself. I have implemented by referring to their developer help section. In India we have only few options for Payment Gateway (the local ones are even worse than PayPal), but try following options if your country is supported. - Stripe[^] - Amazon Payments[^] - Google Checkout[^] Also keep in mind to pick the popular one, because a very popular payment gateway in India is blocked by most of the Credit Card companies in USA, because it is not popular over there.
Remind Me This - Manage, Collaborate and Execute your Project in the Cloud
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We are using PayPal for few months now, and so far didn't have any issue with the money. But we don't have that many transactions either. But at the time of the setup there were few annoying things, like we forgot to setup a 'Reason of Transfer' in the Bank Details, and there were zero notifications of any kind about it, and we waited for three weeks before knowing from the customer support that why our account was stuck on "Pending Verification" stage (They couldn't point out what is missing, just told us that some info is missing from our side, and we click through every single page to figured it out. Before this we thought that Bank needs to verify our account). I have contacted their customer support few times, the odd thing is you will get an automated response the same day with some possible links to help section, which is never useful. and then next day you will get response from a real person. I would suggest you to skip the technical support, and try to implement it yourself. I have implemented by referring to their developer help section. In India we have only few options for Payment Gateway (the local ones are even worse than PayPal), but try following options if your country is supported. - Stripe[^] - Amazon Payments[^] - Google Checkout[^] Also keep in mind to pick the popular one, because a very popular payment gateway in India is blocked by most of the Credit Card companies in USA, because it is not popular over there.
Remind Me This - Manage, Collaborate and Execute your Project in the Cloud
Thanks Rutvik - but I don't think we want to implement payment gateway ourselves and yes their immediate auto-generated response is absolutely useless. What really pissed me off is, the next day this Customer Support guy told me i should contact their Tech team instead (15 lines email ending "I'd be glad to provide further assistance" bullsh*t - who in turn told me nothing wrong tech side and that I should get back to the Customer Support team. I did, and they didn't even respond for a couple days. Google Checkout - wonder if China blocks it as well?
dev
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seems like many of these vendors charges some 5% per transaction (blood suckers but well they earned it yike)
dev
You could always set up your own website and use sage world pay, or setup an online store on the likes of 1&1, just depends how much effort you want to do yourself. If they take 5%, just at 5% to your original price to compensate.
Dave Find Me On: Web|Facebook|Twitter|LinkedIn|GitHub
Folding Stats: Team CodeProject
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You could always set up your own website and use sage world pay, or setup an online store on the likes of 1&1, just depends how much effort you want to do yourself. If they take 5%, just at 5% to your original price to compensate.
Dave Find Me On: Web|Facebook|Twitter|LinkedIn|GitHub
Folding Stats: Team CodeProject