BA Insight Uses MadCap Flare to Optimize Training Processes and Materials for Online help, PDF and Microsoft PowerPoint Outputs
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New Case Study Examines How BA Insight Relies on MadCap Flare’s Topic-Based Authoring and Single Source Publishing to Deliver Training Materials as PDFs, Web Help and PowerPoint Slides BA Insight Logo and MadCap FlareLa Jolla, California — May 16, 2014 — MadCap Software, Inc., the leader in multi-channel content authoring and a showcase company for Microsoft (NASDAQ: MSFT) Visual Studio and Microsoft XPS, today announced that it has published a new case study on BA Insight. An innovator in software for implementing powerful search-driven applications, BA Insight relies on MadCap Flare to deliver documentation and training materials for different tools across multiple outputs, including Web Help, PDF files, and Microsoft PowerPoint slides. The full BA Insight case study can be viewed by visiting: http://www.madcapsoftware.com/casestudy/BAInsight.aspx. Since 2004, BA Insight has been dedicated to transforming the way organizations find and access information through software that enables organizations to rapidly implement powerful search-driven applications at a fraction of the cost, time, and risk of alternatives. Fueled by the emergence of big data and market demand for search-driven applications, BA Insight grew 193% during a five year period, leading the company to be ranked 393 on Deloitte’s 2013 Technology Fast 500TM. BA Insight’s signature Knowledge Integration Platform earned the KMWorld magazine “Trend Setting Product of 2013” award for the third consecutive year, and BA Insight was named to “KMWorld’s 100 Companies that Matter in Knowledge Management for 2014, as well as the three years prior.” To support BA Insight’s significant internal and external growth, the company recently realized the need for a more effective training system that could support both its internal team and end-user community. The company’s search of leading technical communications tools to support the new system led to the selection and implementation of MadCap Flare. Among the key benefits BA Insight has realized with Flare: * MadCap Flare’s topic-based authoring and single-source publishing have eliminated redundancies and reduced the project time required to deliver PDF files, Web Help and PowerPoint files for multiple tools within the BA Insight Knowledge Integration Platform. * Auto-numbering of PDF content has reduced the reference time for BA Insight technical writers, who handle over 2,000 pages of writing. * Flare’s Microsoft Word import capabilities let writers seamlessly import content from Word and then publ