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Dimensional Problems

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  • P Offline
    P Offline
    Paul Hooper
    wrote on last edited by
    #1

    I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

    Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

    CPalliniC L C J P 7 Replies Last reply
    0
    • P Paul Hooper

      I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

      Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

      CPalliniC Offline
      CPalliniC Offline
      CPallini
      wrote on last edited by
      #2

      :laugh:

      Paul Hooper wrote:

      John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg

      That makes a fantastic density, about 65848 g/cm3 (iron is about 8 g/com3)!!!

      THESE PEOPLE REALLY BOTHER ME!! How can they know what you should do without knowing what you want done?!?! -- C++ FQA Lite

      In testa che avete, signor di Ceprano?

      1 Reply Last reply
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      • P Paul Hooper

        I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

        Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #3

        Paul Hooper wrote:

        Someone forget to convert all three measurements to millimetres

        Not quite - only 2 are in inches 1 is already in millimetres. http://en.wikipedia.org/wiki/Microsoft_Surface_Pro_3[^]

        Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

        M D P 3 Replies Last reply
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        • P Paul Hooper

          I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

          Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

          C Offline
          C Offline
          Corporal Agarn
          wrote on last edited by
          #4

          Your first mistake was assuming Microsoft cared. Your second mistake was assuming the person you were talking to actually knows anything besides "how to (fill in blank) for dummies". Did he ask you to reboot? :-D

          I 1 Reply Last reply
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          • P Paul Hooper

            I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

            Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

            J Offline
            J Offline
            JimmyRopes
            wrote on last edited by
            #5

            Paul Hooper wrote:

            Serves me right for trying to help.

            Serves you right for trying to help. :rolleyes:

            **_Once you lose your pride the rest is easy.

            I would agree with you but then we both would be wrong._**
            The report of my death was an exaggeration - Mark Twain Simply Elegant Designs JimmyRopes Designs
            I'm on-line therefore I am. JimmyRopes

            1 Reply Last reply
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            • C Corporal Agarn

              Your first mistake was assuming Microsoft cared. Your second mistake was assuming the person you were talking to actually knows anything besides "how to (fill in blank) for dummies". Did he ask you to reboot? :-D

              I Offline
              I Offline
              Ian Shlasko
              wrote on last edited by
              #6

              Corporal Agarn wrote:

              Did he ask you to reboot? :-D

              I love that one... Imagine calling your doctor, telling him about chest pains (Or some other random thing), and getting the reply, "Have you tried turning it off and on?"

              Proud to have finally moved to the A-Ark. Which one are you in?
              Author of the Guardians Saga (Sci-Fi/Fantasy novels)

              C 1 Reply Last reply
              0
              • I Ian Shlasko

                Corporal Agarn wrote:

                Did he ask you to reboot? :-D

                I love that one... Imagine calling your doctor, telling him about chest pains (Or some other random thing), and getting the reply, "Have you tried turning it off and on?"

                Proud to have finally moved to the A-Ark. Which one are you in?
                Author of the Guardians Saga (Sci-Fi/Fantasy novels)

                C Offline
                C Offline
                chriselst
                wrote on last edited by
                #7

                I remember someone on here a few years ago saying they had been in hospital after their heart started beating ridiculously fast and they had to stop his heart and start it again to make it beat properly again. As he put it they effectively turned him off and on again.

                Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                I C 2 Replies Last reply
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                • C chriselst

                  I remember someone on here a few years ago saying they had been in hospital after their heart started beating ridiculously fast and they had to stop his heart and start it again to make it beat properly again. As he put it they effectively turned him off and on again.

                  Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                  I Offline
                  I Offline
                  Ian Shlasko
                  wrote on last edited by
                  #8

                  So the ol' three-finger salute works in medicine too! Excellent!

                  Proud to have finally moved to the A-Ark. Which one are you in?
                  Author of the Guardians Saga (Sci-Fi/Fantasy novels)

                  1 Reply Last reply
                  0
                  • C chriselst

                    I remember someone on here a few years ago saying they had been in hospital after their heart started beating ridiculously fast and they had to stop his heart and start it again to make it beat properly again. As he put it they effectively turned him off and on again.

                    Some men are born mediocre, some men achieve mediocrity, and some men have mediocrity thrust upon them.

                    C Offline
                    C Offline
                    Corporal Agarn
                    wrote on last edited by
                    #9

                    Actually that is more common than you would think.

                    1 Reply Last reply
                    0
                    • L Lost User

                      Paul Hooper wrote:

                      Someone forget to convert all three measurements to millimetres

                      Not quite - only 2 are in inches 1 is already in millimetres. http://en.wikipedia.org/wiki/Microsoft_Surface_Pro_3[^]

                      Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                      M Offline
                      M Offline
                      Marc Clifton
                      wrote on last edited by
                      #10

                      pwasser wrote:

                      only 2 are in inches 1 is already in millimetres.

                      Oh man, that just makes it even worse! :laugh: Marc

                      Natural Language Processing of RSS Feeds

                      1 Reply Last reply
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                      • L Lost User

                        Paul Hooper wrote:

                        Someone forget to convert all three measurements to millimetres

                        Not quite - only 2 are in inches 1 is already in millimetres. http://en.wikipedia.org/wiki/Microsoft_Surface_Pro_3[^]

                        Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                        D Offline
                        D Offline
                        Dan Neely
                        wrote on last edited by
                        #11

                        clearly it was an automated conversion; and since the first two numbers were dimensionless they didn't need changed. :doh:

                        Did you ever see history portrayed as an old man with a wise brow and pulseless heart, waging all things in the balance of reason? Is not rather the genius of history like an eternal, imploring maiden, full of fire, with a burning heart and flaming soul, humanly warm and humanly beautiful? --Zachris Topelius Training a telescope on one’s own belly button will only reveal lint. You like that? You go right on staring at it. I prefer looking at galaxies. -- Sarah Hoyt

                        1 Reply Last reply
                        0
                        • L Lost User

                          Paul Hooper wrote:

                          Someone forget to convert all three measurements to millimetres

                          Not quite - only 2 are in inches 1 is already in millimetres. http://en.wikipedia.org/wiki/Microsoft_Surface_Pro_3[^]

                          Peter Wasser "The whole problem with the world is that fools and fanatics are always so certain of themselves, and wiser people so full of doubts." - Bertrand Russell

                          P Offline
                          P Offline
                          PIEBALDconsult
                          wrote on last edited by
                          #12

                          Hence "not all".

                          You'll never get very far if all you do is follow instructions.

                          1 Reply Last reply
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                          • P Paul Hooper

                            I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

                            Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                            P Offline
                            P Offline
                            PIEBALDconsult
                            wrote on last edited by
                            #13

                            Shirley it's "unless otherwise noted, all dimensions are in 'impreial units'". (But you can't pay with imperial credits.)

                            You'll never get very far if all you do is follow instructions.

                            1 Reply Last reply
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                            • P Paul Hooper

                              I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

                              Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                              Richard DeemingR Offline
                              Richard DeemingR Offline
                              Richard Deeming
                              wrote on last edited by
                              #14

                              That's one case where Twitter is actually useful:

                              @MicrosoftStore[^] wrote:

                              Thanks for pointing that out. :) Surface Pro 3's dimensions are 292.1mm x 201.4mm x 9.1mm

                              They still haven't fixed the original page, though.


                              "These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer

                              "These people looked deep within my soul and assigned me a number based on the order in which I joined" - Homer

                              1 Reply Last reply
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                              • P Paul Hooper

                                I just had a bizarre on-line chat with Microsoft. I was looking at the Australian web page for the Surface Pro 3 and noticed an interesting set of dimensions. Clickety[^] In case they fix them up before you get there, the dimensions were listed as: 7.93 x 11.5 x 9.14mm Someone forget to convert all three measurements to millimetres, which is fine I suppose. I tried to do the right thing and tell them so they could get it fixed. It took me about 15 minutes to convince the on-line chat guy that something was wrong. A short excerpt... Me: The dimensions listed for the Surface are truly tiny. I think someone has messed up inches and mm. John: Dimensions: 7.93 x 11.5 x 9.14mm Weight: 079kg Me: They're the ones. John: Those are the accurate dimensions. Me: Wow! That makes the Surface about the size of a pea. Don't you think that the 7.93 and 11.5 are supposed to be inches? John: That is just the exterior of the device. Me: Are you sure? John: Yes, I have the figures here. Me: Can I suggest that you get a ruler and draw a 7.93 mm line, an 11.5 mm line and a 9.14 mm line. Imagine the box that they would make. It's going to be pretty small. John: I don't have a ruler. Me: Look. You just need to forward this on to the web developers. These figures are obviously wrong. We kept going for a while yet. Eventually I think that he got the message but who knows. I just couldn't believe it took so long. Serves me right for trying to help.

                                Paul Hooper If you spend your whole life looking over your shoulder, they will get you from the front instead.

                                B Offline
                                B Offline
                                BillWoodruff
                                wrote on last edited by
                                #15

                                Since dwarf-tossing was outlawed in Australia, they have all gone to work for Microsoft Au. They have been given Windows Phones made to look like Surface Pros in order to help them feel height-enabled.

                                “I have diligently numbered the days of pure and genuine happiness which have fallen to my lot: They amount to 14.” Abd-Ar Rahman III, Caliph of Cordoba, circa 950CE.

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