Need your input: Making reports on members public
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Net positive I think.
Chris Maunder wrote:
it disappears. It's like it never happened
I hope that the database continues to hold the data whether it's made public or not.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
I would consider making it an option on showing there name and maybe giving a little more weight to those that do.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Positive, I think. Yes, there will be those who retaliate - but I suspect that they do that against those they suspect of downvoting / abuse voting then anyway. If it introduces a realisation that the authority to do something comes with responsibility to use it appropriately, then it can only be a good thing.
Bad command or file name. Bad, bad command! Sit! Stay! Staaaay...
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Negative. It creates a potential for retaliatory responses (which in turn would create a blood feud between various cliques). Whichever clique is the biggest wins, everyone else becomes an outsider. Positive. It creates a form of self government so the hamsters don't have to monitor everything. --- So um... I guess the question is... Is this the best form of stopping abuse? I'm not sure it is, but I don't have any other suggestions that don't include manual effort by the staff. Wouldn't it be possible to track which accounts were closed unjustly (based on response from the closed account) and then see who is abusing power...
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Negative. It creates a potential for retaliatory responses (which in turn would create a blood feud between various cliques). Whichever clique is the biggest wins, everyone else becomes an outsider. Positive. It creates a form of self government so the hamsters don't have to monitor everything. --- So um... I guess the question is... Is this the best form of stopping abuse? I'm not sure it is, but I don't have any other suggestions that don't include manual effort by the staff. Wouldn't it be possible to track which accounts were closed unjustly (based on response from the closed account) and then see who is abusing power...
Pualee wrote:
Wouldn't it be possible to track which accounts were closed unjustly (based on response from the closed account) and then see who is abusing power...
I agree. Is it a big enough issue that something needs to be done? Good points all around. :thumbsup:
There are only 10 types of people in the world, those who understand binary and those who don't.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
When I vote, I vote for a reason. If I can't back it up, I shouldn't dish it out. So, go for it.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
I think it'll be a net positive, but I do worry about retaliation. I think the net positive will be that since your name will be published, then only those who have a legitimate beef will report the account. The retaliation could probably be minimized by listing the reporting members *only when* the account is closed. In addition, perhaps you should require a reason or comment.
If your actions inspire others to dream more, learn more, do more and become more, you are a leader.-John Q. Adams
You must accept one of two basic premises: Either we are alone in the universe, or we are not alone in the universe. And either way, the implications are staggering.-Wernher von Braun
Only two things are infinite, the universe and human stupidity, and I'm not sure about the former.-Albert Einstein -
We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Reporters should NOT be made public; only visible to the administrators/moderators. If made public, then it will be a constant battle between self-appointed vigilantes and the different "gangs" Reports should have "weights"; a new user can report users; but it will have less impact then a higher-level user reporting a user. Reporting an abusive user should be "difficult" and blocking abusive users should be done in a serious manner; and follow a known set of rules. Reporting spammers is easy, and it is easy for moderators to handle those.
I'd rather be phishing!
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Whether positive or negative (only time will tell), I do however promote public accountability. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project!
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
IMHO it will stop those trigger-happy members...However it may call for a UI separation so no report by mistake could be possible...
Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Negatory rubber duck, There's a bigger issue on the road to better code here and I believe it's not going to be solved by adding baggage to the claims area of the site air terminal. First, I suspect the greatest aggrevation for cp server maintenance reinstaters is having to make judgments without bias. Secondly, this so-called problem is really only a Q&A thing. I would suggest starting to fix it by reevaluating the point system. I for one see a lot of Answer that doesn't even rise to the level of Comment. This after half a year of silence, having done a few months of service doing Answer that was actual code. To that point, what ever happened to code? Most of todays answer is link? Granularity increase there. This is BIG. Whoa, I'll stop being foolish right there. THAT, as the first adjustment to the point system, would be a more fruitful place to begin altering the business. To recap: Negative, leave it alone ...
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
I agree with most that there will be an overall net benefit. I quite like Oz's suggestion of publishing it after the account is closed to minimise retaliation (which happens anyway based on assumptions). Perhaps an email to anyone reporting an account when it is finally closed so they can retract ... although I wouldn't fancy that with the current wave of baba-spammers around :laugh:
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Net positive. Accountability is important, and there may be retaliation by the person getting reported, but since I'd wager it takes more than one vote to nuke an account, one person retaliating wouldn't have too much effect. The only problem I see with this, is say if I were to go on a joy ride and looking for what are obvious spam accounts to report (say on a good day I get 5) for a week or so, and all of them individually retaliate on me (right or wrong doesn't matter) then I nuked. So, I see the best solution to this is to have a simple check and balance. Let's say John Doe reports an account that's bogus for John Smith. Then any vote for John Smith against John Doe's account will have no effect. This would make it impossible to retaliate and rely on the community to remove an account, without there ever being a one-to-one consideration. Of course, this can be abused too if a spammer creates and account and starts randomly voting on crap to stop people from voting against him, but it's a better check than nothing and you can put a limit on the amount of votes per day to help. And of course his votes will be public, so there's that as well.
Jeremy Falcon
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
First, Yes, It should be public. If abuse report can't be justified, it shouldn't be reported else you are misusing the power. Second, As MaxiMillen said already, banning of account or even a message should not be just depend on number of reports it received if it is that way currently as it is wide open of misuse by creating dummy account to take revenge. Ideally, current rep of user reporting and user being reported should be considered to get weighted result. What it means is some senior member must be reported by few heavyweights or good amount of normal members to get banned. Thanks
Thanks, Milind
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
It's a win-win (pardon the BS bingo), IMHO:
- Reporters will likely use more discretion when reporting abuse.
- Potential abusers will likely use more discretion for fear of being seen in the Hall of Shame.
/ravi
My new year resolution: 2048 x 1536 Home | Articles | My .NET bits | Freeware ravib(at)ravib(dot)com
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
The retaliation problem some people are worrying about is already around. But I believe it might rather get lowered since the retaliators are getting named aswell. Pressing a button is so much easier than standing for your opinions. As an addition I vote for a field where you can have to add your "Reason for reporting" (Not for spam). Not just because some reports are a complete mystery to me, but also because having to add a motivation might also stop a few itchy fingers.
Wrong is evil and must be defeated. - Jeff Ello
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Chris, my 2c worth: Accountability is good, although retaliation is bad and could well be pernicious. If a party retaliates, then it sort of confirms the bad report. The real potential problem is buddies who retaliate or even creating new accounts for the purpose. A better mechanism might be to allow a reporter the option to be publicly shown, but always store who reports for admins to see. A lot will depend on the relative workloads created:
- How much effort and inconvenience is it now to restore an account now?
- How about dealing with retaliation, especially as it might be somewhat hidden?
- Maybe a reasonable compromise would be a more flexible system where any account with high rep is harder to remove (perhaps only after manual confirmation) and low rep accounts, not so much
- Do you currently tap over-zealous reporters on the shoulder? How much effort would it be to do so?
Only last week I reported someone with high rep for spamming. In that instance, you intervened and read them the riot act. I removed the links on S&A after a nudge from Nelek, but I don't believe there's a mechanism for me to withdraw my actual report on the user (I believe you reduced his abuse report count). I don't think I was trigger-happy, and I was glad it got resolved. I have no problem with my name being seen on a report and anything short of concerted retaliation isn't likely to bother me. I'm not here for rep points! If you want a hard Yes or No, then I'd say give it a go.
Life is like a s**t sandwich; the more bread you have, the less s**t you eat.
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We're discussing changes to the member reporting system and I wanted your input as a sanity check. At the moment when a member's account is closed due to reports, it disappears. It's like it never happened and no one can prove anything. It's like we provide the alibi and the getaway car. We're going to change this so that if an account is closed due to a member or members reporting that account, a list of all those who reported the account will be shown. I would be proud to have my name shown as the one who stopped a spammer in their tracks, and I'd also be happy to hold my head up if I had to close an account of a member who was being abusive and disruptive. Not everyone feels the same, however, and so I'm expecting some members will stop reporting spammers/abusers when this change is made. That's fine, as long as there are members still willing to do the right thing. So my question is: Do you feel these changes will have a net positive or net negative effect on our site's membership and its ability to control spam and abuse?
cheers Chris Maunder
Although I would have no problem being it public, the biggest danger at all is revenge. But... if done I would do it in combination with other things (some already commented in previous posts) 1) Add some kind of weight to the reports (based on reputation and activity on the site) as in the reputation system. The older a member and the higher the reputation, the more weight of his reports to youngsters and the more reports needed before closing his/her account. 2) Add some kind of limitation on new accounts based on time and activity but not in reputation. It is very easy to join, subscribe newletters, vote up things give some easy answers in QA and "voila" you have 500 or 1000 rep points is very short time. That way puppets would be harder to grow and to be used, still not impossible but there is a lot of lazy people out there. 3) If reports public first after account nuked (as in QA posts), then I would add a report-counter always visible (at least for the reported user). That way a legitime user could inform the staff in the B&S if suspects something is going wrong. Spammers and abusers are usually nuked fast, cases like Nagy go over the time. If we combine #3 with #1 then it could be like "number of reports - % to get nuked". I mean if 150 points to be nuked then... 80 of 150 report points by 8 users (reporters are "high level") 30 of 150 report points by 20 users (reporters are "low level" - probability of puppets revenge very high, still time to react) 4) I think it could be a good idea to add a "2nd chance" timeout as well, i.e. a user get some "abuse" reports due to polemic discussions. If (let's say) 6 months get by without any report, the counter goes back to 0. As I said in #3 real abusers and spammers get nuked quite fast, so that would just protect legitime users (Nagy's case as example another time). Taking this points in consideration I think all other positive aspects of making it public stay, but some security is granted to the people trying to keep CP a nice site with quality contents.
M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.