I've found a new way to debug user interfaces
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- by editing the help text. When the tech pubs writer who authored my help left to pursue her master's degree, the pointy-haired types decided that I could maintain my own application help. Since that time, I've touched up the help whenever I've made changes, but I've never done a comprehensive review. We're re-organizing some of our offline documentation, and I've been reworking the help to match. This has forced me to take a different look at the UI for this product, and I've already fixed several problems. All but one are minor, and that one was in a part of the product that isn't used often. It's kind of eye-opening to get this perspective. Imagine what would happen if I actually talked to customers, and people who ran the machine...
Software Zen:
delete this; -
- by editing the help text. When the tech pubs writer who authored my help left to pursue her master's degree, the pointy-haired types decided that I could maintain my own application help. Since that time, I've touched up the help whenever I've made changes, but I've never done a comprehensive review. We're re-organizing some of our offline documentation, and I've been reworking the help to match. This has forced me to take a different look at the UI for this product, and I've already fixed several problems. All but one are minor, and that one was in a part of the product that isn't used often. It's kind of eye-opening to get this perspective. Imagine what would happen if I actually talked to customers, and people who ran the machine...
Software Zen:
delete this;Don't do it! That way lies madness!
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Don't do it! That way lies madness!
Lasciate ogne speranza, voi ch'intrate, indeed.
Software Zen:
delete this; -
Lasciate ogne speranza, voi ch'intrate, indeed.
Software Zen:
delete this;Papé Satàn, papé Satàn aleppe :D I always love seeing Dante quoted worldwide :thumbsup:
Geek code v 3.12 { GCS d--- s-/++ a- C++++ U+++ P- L- E-- W++ N++ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t++ 5? X R++ tv-- b+ DI+++ D++ G e++>+++ h--- r++>+++ y+++* Weapons extension: ma- k++ F+2 X }
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- by editing the help text. When the tech pubs writer who authored my help left to pursue her master's degree, the pointy-haired types decided that I could maintain my own application help. Since that time, I've touched up the help whenever I've made changes, but I've never done a comprehensive review. We're re-organizing some of our offline documentation, and I've been reworking the help to match. This has forced me to take a different look at the UI for this product, and I've already fixed several problems. All but one are minor, and that one was in a part of the product that isn't used often. It's kind of eye-opening to get this perspective. Imagine what would happen if I actually talked to customers, and people who ran the machine...
Software Zen:
delete this;Gary R. Wheeler wrote:
Imagine what would happen if I actually talked to customers
Do not do that ! Most of them are completely computer illiterate, and would not understand the least thing of your UI ! ... wait a second ...