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Unable to access an Azure database from Visual Studio

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csharpdatabasesql-servervisual-studiosysadmin
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  • S Offline
    S Offline
    Stephen Holdorf
    wrote on last edited by
    #1

    I have an Azure database that I am trying to update through Visual Studio. I am an administrator on the portal. When I am at the Azure database dashboard and select open in Visual Studio it prompts me for the password of a previous developer/Administrator who is no longer on the project. I do not have the last administrator's password. It is possible that I would be able to access the old administrator's account and change the password so I can login as them from what I understand but I'm not sure. I do have the MSDN account but can only login with my user ID and PW. I do have the previous Administrators email and user ID for the MSDN account but don't have that password as well. When Visual Studio tries to open the previous Admin's user ID in defaulted in the login ID dialog. When I try to enter my id and password I receive a error dialog with the following message:

    Cannot connect to ngl7ew5ap.datanbase.windows.net

    Additional information
    Login failed for user: 'myusername'.
    This session has been assigned a tracing ID of 'd3f30e28-8c4b-bc06-4facc83c1d87. Provide this tracing ID to customer
    support when you need assistance. (Microsoft SQL server, Error:18456)

    L S K 3 Replies Last reply
    0
    • S Stephen Holdorf

      I have an Azure database that I am trying to update through Visual Studio. I am an administrator on the portal. When I am at the Azure database dashboard and select open in Visual Studio it prompts me for the password of a previous developer/Administrator who is no longer on the project. I do not have the last administrator's password. It is possible that I would be able to access the old administrator's account and change the password so I can login as them from what I understand but I'm not sure. I do have the MSDN account but can only login with my user ID and PW. I do have the previous Administrators email and user ID for the MSDN account but don't have that password as well. When Visual Studio tries to open the previous Admin's user ID in defaulted in the login ID dialog. When I try to enter my id and password I receive a error dialog with the following message:

      Cannot connect to ngl7ew5ap.datanbase.windows.net

      Additional information
      Login failed for user: 'myusername'.
      This session has been assigned a tracing ID of 'd3f30e28-8c4b-bc06-4facc83c1d87. Provide this tracing ID to customer
      support when you need assistance. (Microsoft SQL server, Error:18456)

      L Offline
      L Offline
      Lost User
      wrote on last edited by
      #2

      Do what the message tells you, and contact Microsoft Customer Support.

      S 1 Reply Last reply
      0
      • L Lost User

        Do what the message tells you, and contact Microsoft Customer Support.

        S Offline
        S Offline
        Stephen Holdorf
        wrote on last edited by
        #3

        There is one problem with your suggestion. I was just hired and am now the new Azure system administrator. I am the only one to do all of the work all by myself.

        Kornfeld Eliyahu PeterK L 2 Replies Last reply
        0
        • S Stephen Holdorf

          There is one problem with your suggestion. I was just hired and am now the new Azure system administrator. I am the only one to do all of the work all by myself.

          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu PeterK Offline
          Kornfeld Eliyahu Peter
          wrote on last edited by
          #4

          So get some help...Connect Microsoft Support with your problem and the given token!!!

          Skipper: We'll fix it. Alex: Fix it? How you gonna fix this? Skipper: Grit, spit and a whole lotta duct tape.

          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

          1 Reply Last reply
          0
          • S Stephen Holdorf

            There is one problem with your suggestion. I was just hired and am now the new Azure system administrator. I am the only one to do all of the work all by myself.

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            Sorry, I don't understand why that prevents you from contacting Microsoft Support.

            S 1 Reply Last reply
            0
            • L Lost User

              Sorry, I don't understand why that prevents you from contacting Microsoft Support.

              S Offline
              S Offline
              Stephen Holdorf
              wrote on last edited by
              #6

              First of all, my problem was I was using the old Azure portal. Now when I went to server and selected reset password, changed the password, updated the password I was able to login to that database and server in visual studio. Now, because the database server was being used by a running application once that happened the application could not access the database. Doing a search for connection strings in the source code I found the original password, reset it back in Azure and everything now is good to go.

              1 Reply Last reply
              0
              • S Stephen Holdorf

                I have an Azure database that I am trying to update through Visual Studio. I am an administrator on the portal. When I am at the Azure database dashboard and select open in Visual Studio it prompts me for the password of a previous developer/Administrator who is no longer on the project. I do not have the last administrator's password. It is possible that I would be able to access the old administrator's account and change the password so I can login as them from what I understand but I'm not sure. I do have the MSDN account but can only login with my user ID and PW. I do have the previous Administrators email and user ID for the MSDN account but don't have that password as well. When Visual Studio tries to open the previous Admin's user ID in defaulted in the login ID dialog. When I try to enter my id and password I receive a error dialog with the following message:

                Cannot connect to ngl7ew5ap.datanbase.windows.net

                Additional information
                Login failed for user: 'myusername'.
                This session has been assigned a tracing ID of 'd3f30e28-8c4b-bc06-4facc83c1d87. Provide this tracing ID to customer
                support when you need assistance. (Microsoft SQL server, Error:18456)

                S Offline
                S Offline
                Sadaf Najjar
                wrote on last edited by
                #7

                I strongly suggest that you should consult customer support instantly with that error log snapshot.

                1 Reply Last reply
                0
                • S Stephen Holdorf

                  I have an Azure database that I am trying to update through Visual Studio. I am an administrator on the portal. When I am at the Azure database dashboard and select open in Visual Studio it prompts me for the password of a previous developer/Administrator who is no longer on the project. I do not have the last administrator's password. It is possible that I would be able to access the old administrator's account and change the password so I can login as them from what I understand but I'm not sure. I do have the MSDN account but can only login with my user ID and PW. I do have the previous Administrators email and user ID for the MSDN account but don't have that password as well. When Visual Studio tries to open the previous Admin's user ID in defaulted in the login ID dialog. When I try to enter my id and password I receive a error dialog with the following message:

                  Cannot connect to ngl7ew5ap.datanbase.windows.net

                  Additional information
                  Login failed for user: 'myusername'.
                  This session has been assigned a tracing ID of 'd3f30e28-8c4b-bc06-4facc83c1d87. Provide this tracing ID to customer
                  support when you need assistance. (Microsoft SQL server, Error:18456)

                  K Offline
                  K Offline
                  kdbueno
                  wrote on last edited by
                  #8

                  you may use azure recollection datawarehouse.

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