My Apple Experience
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Chris Maunder wrote:
It's completely cactus.
:confused: My guess - you have been hacked. Probably by the Russians and we will soon see your personal emails on the wicked leaky site. :-\
"When you don't know what you're doing it's best to do it quickly" - Jase #DuckDynasty
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Absolutely. I really only have a few grips 1. They were working off what their diagnostic apps said, not what common sense says. I found it fascinating that their diagnostic apps only provide info on apps that are running, not the OS. It's like the OS is a big blind spot that can't (or aren't allowed?) to question. I really just wanted them to say "It's dead, Jim". 2. They gave me back my repaired phone in a non-operable state. It wasn't even turned on and tested after the battery replacement. They acknowledged this was an error on their part (which was awesome of them). I do still have a deep, deep sadness at the direction Apple has gone. It's run by a conservative committee that now follows and chases instead of a single person who leads.
cheers Chris Maunder
Re 1, the OS cannot be really checked unless the device is booted from something else which is considered to be impossible with iDevices. The security chip in iPhone adds complications. They might be instructed to search for a bad app to be purged from the store first and help the customer second, unpleasant but understandable. Normally it is assumed that if the OS is reset it is OK now and anything else is above the level of a genius. Why they did not recognize a hardware problem immediately is beyond me, as well as how they dared to let a customer with a hardware battery problem to go away and potentially return with burns and attorneys. Re 2, I guess you just hit not the brightest genius. I do not think Apple has gone in wrong direction, they are just going. Being under extreme pressure after 2 bad quaters, they may do something really supid righ now, hope they will not. A committee that follows and chases can be OK for a while, but thinking that iPhone SE 16 GB is the best $400 phone in line with the "we are making the best" mantra is not OK, iOS cannot compensate for everything. They should upgrade 16 GB models to 32 GB immediately, we will see in a month.
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Re 1, the OS cannot be really checked unless the device is booted from something else which is considered to be impossible with iDevices. The security chip in iPhone adds complications. They might be instructed to search for a bad app to be purged from the store first and help the customer second, unpleasant but understandable. Normally it is assumed that if the OS is reset it is OK now and anything else is above the level of a genius. Why they did not recognize a hardware problem immediately is beyond me, as well as how they dared to let a customer with a hardware battery problem to go away and potentially return with burns and attorneys. Re 2, I guess you just hit not the brightest genius. I do not think Apple has gone in wrong direction, they are just going. Being under extreme pressure after 2 bad quaters, they may do something really supid righ now, hope they will not. A committee that follows and chases can be OK for a while, but thinking that iPhone SE 16 GB is the best $400 phone in line with the "we are making the best" mantra is not OK, iOS cannot compensate for everything. They should upgrade 16 GB models to 32 GB immediately, we will see in a month.
Surely a few in-house diagnostics within the OS aren't too much to ask for? They clearly have a bunch of diagnostics around apps, so adding these to things the OS manages (CPU / battery power spent on GPS, Compass, Bluetooth etc) shouldn't be hard. Actually I'd be extremely surprised if they weren't already there. I don't think Apple will do anything stupid after a couple of soft quarters. This is a company that takes the long view. I don't think Apple will do anything stupid now. Or risky. Or exciting.... And that's the problem. (and I don't count their foray into electric cars as novel or exciting. "Massive distraction fuelled be a need to stay relevant and own an ecosystem", yes, but not novel.)
cheers Chris Maunder
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email: I wait till I get back to the office. weather: I have glass windows - I can see what the weather is. fights: I drive. games: I wait till I get back to the office. Or sports radio. :thumbsup:
Luddites rule! (At least, in their own minds.)
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I've owned one Apple product, an Apple IIc, and I'll never own another. Pure crap, hardware and software.
Will Rogers never met me.
A lot of people who bought Windows 8 as their first Microsoft product share your perspective. Odd thing is that things change, sometimes for the better, sometimes not.