So this morning...
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I had a similar situation with a cable modem where 3-4 times a day I would lose my internet connection, usually for just a few minutes. Unfortunately, it often happened when I was on a phone call (VOIP) and/or remote desktop with a customer. X| As a bonus, I also use a sql report server here to handle reports for a few Azure web apps. When the connection dropped, obviously the reports failed. X| I'm happy to say that I managed to fix the problem without my cable provider's help, and without changing modems. :) My connection has been rock solid for the last 6 months. (knock on wood!) To be honest, I'm still not quite sure exactly what changed, but here's what I did. My cable comes into my house right outside of the garage. One day after an outage I decided to rule out a bad link in the in-house cabling and moved the modem outside and hooked it up to the main cable feed. Using powerline adapters, I was able to get my network back up and worked for a few hours without any problems. Then the connection went out again so I went outside to check the modem, and move it back inside (since it appeared this was not the problem) when I realized that the modem had overheated as the mid afternoon sun had shifted and found it along the west side of the house. I thought I had killed it. :( I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then! :laugh:
"Go forth into the source" - Neal Morse
kmoorevs wrote:
I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then!
It probably just wanted to be caressed. ;) Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
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Ahh. When TimeWarner installed their crap modem (that could not be configured by the user), I immediately replaced it with a Motorola that I got at Best Buy. It wasn't to gawd-awful expensive ($79 I think).
".45 ACP - because shooting twice is just silly" - JSOP, 2010
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You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
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When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013John Simmons / outlaw programmer wrote:
I immediately replaced it with a Motorola that I got at Best Buy.
How complicated is that? I always figured the modem was keyed somehow to my account and the setup would be a nightmare. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
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kmoorevs wrote:
I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then!
It probably just wanted to be caressed. ;) Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Marc Clifton wrote:
It probably just wanted to be caressed.
I took the opposite from it...It just needed to be abused! To simulate, try putting the modem on about 300 F for about two hours! Let cool for an hour or so, then give it another go! :laugh:
"Go forth into the source" - Neal Morse
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John Simmons / outlaw programmer wrote:
I immediately replaced it with a Motorola that I got at Best Buy.
How complicated is that? I always figured the modem was keyed somehow to my account and the setup would be a nightmare. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Well, TimeWarner said they couldn't provide help beyond then end of the cable connected to the modem, so if you're comfortable with that... Make sure your cable service will still work with a modem that is not provided by them. If it will, then find out which aftermarket cable modem will work (when I get home, I'll get the exact model number for you that I'm using). I think the model name is the "SurfBoard (#SB6141 or SB6183)". After that, you simply need to know your primary and secondary DNS IPs to plug into the new modem. I'm pretty sure you can get that info from your cable provider. Also make double-damn sure you change the password on your new modem so someone can't reconfigure it remotely. The web-based interface is pretty easy to understand, and it's a really common modem, so finding help a piece of cake. I make heavy use of MAC address filtering, especially for wireless access and DHCP IP assignments.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013 -
John Simmons / outlaw programmer wrote:
I immediately replaced it with a Motorola that I got at Best Buy.
How complicated is that? I always figured the modem was keyed somehow to my account and the setup would be a nightmare. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Pay attention to the DOCSIS version. I think 2.0 has been end-of-lifed, so you should probably get a DOCSIS 3-compatible modem.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013 -
Well, TimeWarner said they couldn't provide help beyond then end of the cable connected to the modem, so if you're comfortable with that... Make sure your cable service will still work with a modem that is not provided by them. If it will, then find out which aftermarket cable modem will work (when I get home, I'll get the exact model number for you that I'm using). I think the model name is the "SurfBoard (#SB6141 or SB6183)". After that, you simply need to know your primary and secondary DNS IPs to plug into the new modem. I'm pretty sure you can get that info from your cable provider. Also make double-damn sure you change the password on your new modem so someone can't reconfigure it remotely. The web-based interface is pretty easy to understand, and it's a really common modem, so finding help a piece of cake. I make heavy use of MAC address filtering, especially for wireless access and DHCP IP assignments.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013John Simmons / outlaw programmer wrote:
when I get home, I'll get the exact model number for you that I'm using
Awesome - thanks! and for the other tips as well. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
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I had a similar situation with a cable modem where 3-4 times a day I would lose my internet connection, usually for just a few minutes. Unfortunately, it often happened when I was on a phone call (VOIP) and/or remote desktop with a customer. X| As a bonus, I also use a sql report server here to handle reports for a few Azure web apps. When the connection dropped, obviously the reports failed. X| I'm happy to say that I managed to fix the problem without my cable provider's help, and without changing modems. :) My connection has been rock solid for the last 6 months. (knock on wood!) To be honest, I'm still not quite sure exactly what changed, but here's what I did. My cable comes into my house right outside of the garage. One day after an outage I decided to rule out a bad link in the in-house cabling and moved the modem outside and hooked it up to the main cable feed. Using powerline adapters, I was able to get my network back up and worked for a few hours without any problems. Then the connection went out again so I went outside to check the modem, and move it back inside (since it appeared this was not the problem) when I realized that the modem had overheated as the mid afternoon sun had shifted and found it along the west side of the house. I thought I had killed it. :( I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then! :laugh:
"Go forth into the source" - Neal Morse
I have had problems with DSL modem that overheat (mostly small Motorola versions). After turning it off for a few minutes, they would work fine for a while again. They would get so hot that you could barely hold the unit in your hand. To encourage cooling, I have used these techniques o pay attention to the air holes and try to orient the modem so that they align vertically. This will encourage thermal convection air movement. o elevate the modem off the shelf. I put 2 clothes pins under the unit to create some air gap. The rubber feet that were supposed to elevate the unit were less than 1mm tall. o my current modem has screw holes for wall mount. I put a screw on the front edge of a wooden shelf and hung it according to the first bullet.
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John Simmons / outlaw programmer wrote:
when I get home, I'll get the exact model number for you that I'm using
Awesome - thanks! and for the other tips as well. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
I have a SBG6580. It's currently less than $80 at best buy. It's a DOCSIS v3-compatible modem.
".45 ACP - because shooting twice is just silly" - JSOP, 2010
-----
You can never have too much ammo - unless you're swimming, or on fire. - JSOP, 2010
-----
When you pry the gun from my cold dead hands, be careful - the barrel will be very hot. - JSOP, 2013 -
I had a similar situation with a cable modem where 3-4 times a day I would lose my internet connection, usually for just a few minutes. Unfortunately, it often happened when I was on a phone call (VOIP) and/or remote desktop with a customer. X| As a bonus, I also use a sql report server here to handle reports for a few Azure web apps. When the connection dropped, obviously the reports failed. X| I'm happy to say that I managed to fix the problem without my cable provider's help, and without changing modems. :) My connection has been rock solid for the last 6 months. (knock on wood!) To be honest, I'm still not quite sure exactly what changed, but here's what I did. My cable comes into my house right outside of the garage. One day after an outage I decided to rule out a bad link in the in-house cabling and moved the modem outside and hooked it up to the main cable feed. Using powerline adapters, I was able to get my network back up and worked for a few hours without any problems. Then the connection went out again so I went outside to check the modem, and move it back inside (since it appeared this was not the problem) when I realized that the modem had overheated as the mid afternoon sun had shifted and found it along the west side of the house. I thought I had killed it. :( I took it back inside and let it cool down, then plugged it back up in the original spot. It's worked great since then! :laugh:
"Go forth into the source" - Neal Morse
So, You basically threatened it!
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In preparation for the cable guy, I powered up the cable modem. Came up just fine, all lights green in a matter of seconds. Cancelled tech service call. What is it with this stuff? Is it the cheapo modem, is it the provider (I'm leaning in that direction, because I've had random outages ever since I've moved here, and when I used Mid-Hudson cable before, there were always intermittent problems.) On a positive note, I was even able to watch an episode of Person of Interest with my hot spot (with no degradation of the video!), and I figured out how to get Windows to connect to it (turn off all the other wifi routers!) And my hotspot data usage is "only" sitting at .8G out of 2G for the month. Not bad, given that most of that must have been Netflix. :rolleyes: Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
Two possibilities: 1) Crap connection somewhere along the cable coming in. Doesn't even have to be near your house. 2) The cable companies WILL lower the power going through their lines to lowest they can go without getting (too many) complaints. I've had both issues, with #2 happening every 6 months or so, as they try lowering the power again.
We won't sit down. We won't shut up. We won't go quietly away. YouTube and My Mu[sic], Films and Windows Programs, etc.
