It's just not possible...
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
Member 11683251 wrote:
start or install teamviewer?
Be grateful you even have that technology. I did tech support back before anything like that existed and we had to walk people through doing everything. Different days now.
Member 11683251 wrote:
I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
Well deserved I'm sure. :thumbsup:
There are only 10 types of people in the world, those who understand binary and those who don't.
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
Member 11683251 wrote:
How can you mess up trying to start or install teamviewer?
Team Viewer does a good enough job itself at screwing you over. TV 10 and 11 aren't compatible. So guess what, I have to uninstall "the other" for one client, then "the other other" for the other client. Then, I've had the installer fail, thinking it didn't uninstall something, I don't remember how that got fixed, I think a reboot, wipe the folder, etc. Then sometimes it thinks I'm using it for business when I'm not, and because I DO use it for business occasionally, it gets horribly confused. Other than that, it's fast, the file transfer is awesome except it doesn't retain the size of the explorer window or my column settings, which is really annoying. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
Not only possible but highly likely :-) Be glad you have this now. Back in my day we used to have to flag down a Pony Express rider to take the instructions to the end user and then wait for the reply... :-)
Speed of sound - 1100 ft/sec Speed of light - 186,000 mi/sec Speed of stupid - instantaneous.
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
How difficult can it be? The tech support scammers manage to talk people through it, and they're not even doing it in their first language! :-D
"These people looked deep within my soul and assigned me a number based on the order in which I joined." - Homer
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How can you mess up trying to start or install teamviewer? After 20 minutes trying to guide a user to just get it started I gave up and screen shotted step by step instructions for the problem they needed help with... I'm really glad my wife suggested pizza and wine for tonight because I'm going to need it.
Yep, it really sux when it takes longer to get an end user connected on a remote than it does to fix their problem once connected! I started doing frontline support before remote desktop sharing and remember well how difficult and frustrating it was to solve problems that way. Reliable remote desktop over the internet was a game changer for me, my company, and most importantly our clients. We're all spoiled now! :laugh:
"Go forth into the source" - Neal Morse
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Member 11683251 wrote:
How can you mess up trying to start or install teamviewer?
Team Viewer does a good enough job itself at screwing you over. TV 10 and 11 aren't compatible. So guess what, I have to uninstall "the other" for one client, then "the other other" for the other client. Then, I've had the installer fail, thinking it didn't uninstall something, I don't remember how that got fixed, I think a reboot, wipe the folder, etc. Then sometimes it thinks I'm using it for business when I'm not, and because I DO use it for business occasionally, it gets horribly confused. Other than that, it's fast, the file transfer is awesome except it doesn't retain the size of the explorer window or my column settings, which is really annoying. Marc
Imperative to Functional Programming Succinctly Contributors Wanted for Higher Order Programming Project! Learning to code with python is like learning to swim with those little arm floaties. It gives you undeserved confidence and will eventually drown you. - DangerBunny
I use it to save walking four paces to the other computer in this room. It's true: technology really does make you lazy.
I wanna be a eunuchs developer! Pass me a bread knife!
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Yep, it really sux when it takes longer to get an end user connected on a remote than it does to fix their problem once connected! I started doing frontline support before remote desktop sharing and remember well how difficult and frustrating it was to solve problems that way. Reliable remote desktop over the internet was a game changer for me, my company, and most importantly our clients. We're all spoiled now! :laugh:
"Go forth into the source" - Neal Morse
