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  4. Phone extension on the fly

Phone extension on the fly

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helpcomsecuritysalesjson
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  • T Offline
    T Offline
    Tyle33150
    wrote on last edited by
    #1

    Hey everyone, I need some help. I m looking for a solution to replace automatically our customers phone number by a virtual extension. Let me explain, if the phone number of a customer is 123.455.7890 ( his real phone number)we want to replace his phone number by a basic phone number, example 800.123.4566 with an extension, exemple 1234 . We have many troubles, our website is scrapped non stop, our customers (currently 8000) receive many call from everywhere 24/24... we add a first security : need to click to see the phone number... scrapped! Second security, need an account to get access to phone number... scrapped... I know solution exist: each phone number can be transferred to a virtual phone number... problem, that cost a lot (and our service is free), second solution, to attribute an extension for each customer. You call a phone number, a voice message ask you extension and that transfert the call to the customer... that going help us secure our customers and track all call. The website zumper.com use this solution. Do you know any company, api, solution? In advance, thank you.

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    • T Tyle33150

      Hey everyone, I need some help. I m looking for a solution to replace automatically our customers phone number by a virtual extension. Let me explain, if the phone number of a customer is 123.455.7890 ( his real phone number)we want to replace his phone number by a basic phone number, example 800.123.4566 with an extension, exemple 1234 . We have many troubles, our website is scrapped non stop, our customers (currently 8000) receive many call from everywhere 24/24... we add a first security : need to click to see the phone number... scrapped! Second security, need an account to get access to phone number... scrapped... I know solution exist: each phone number can be transferred to a virtual phone number... problem, that cost a lot (and our service is free), second solution, to attribute an extension for each customer. You call a phone number, a voice message ask you extension and that transfert the call to the customer... that going help us secure our customers and track all call. The website zumper.com use this solution. Do you know any company, api, solution? In advance, thank you.

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      P Offline
      PIEBALDconsult
      wrote on last edited by
      #2

      Ha! Sounds similar to what we had to do in the adult telephony content delivery space :-\ when I was doing that! I'm sure it can be done, but probably not cheap.

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      • P PIEBALDconsult

        Ha! Sounds similar to what we had to do in the adult telephony content delivery space :-\ when I was doing that! I'm sure it can be done, but probably not cheap.

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        Tyle33150
        wrote on last edited by
        #3

        This is not for adult industry;) we re not looking for a cheap solution but for a good solution.

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