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  3. Years ago, I learned: "never compose email while snarling"

Years ago, I learned: "never compose email while snarling"

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  • OriginalGriffO Offline
    OriginalGriffO Offline
    OriginalGriff
    wrote on last edited by
    #1

    And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

    S G T R D 9 Replies Last reply
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    • OriginalGriffO OriginalGriff

      And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

      S Offline
      S Offline
      Slacker007
      wrote on last edited by
      #2

      notify the authorities. it is the correct thing to do. fines or no fines. edit. call the offending person by phone, and tell them that if this happens again you will notify the authorities.

      O 1 Reply Last reply
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      • OriginalGriffO OriginalGriff

        And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

        G Offline
        G Offline
        glennPattonWork3
        wrote on last edited by
        #3

        Let me guess, they are of the 'I am being forced to use' type. :omg: Once is a problem twice dear :bob:. I agree with Slacker telephone them and ask them if they know what they did, how they did it and GDPR fines which they could liable for. See if they use email again!

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        • OriginalGriffO OriginalGriff

          And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

          T Offline
          T Offline
          theoldfool
          wrote on last edited by
          #4

          Just accept the reality that you can't fix stupid. Admirable that you want to help the company. They could be shown how to use BCC, at least that hides it somewhat.

          If you can keep your head while those about you are losing theirs, perhaps you don't understand the situation.

          1 Reply Last reply
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          • OriginalGriffO OriginalGriff

            And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

            R Offline
            R Offline
            Rick York
            wrote on last edited by
            #5

            I will add to the make a phone call side. Point out to them clearly that they have done it twice and with a third they will be reported and the fines could be substantial, especially after they have done it three times. However, one thing to weigh here is whether you afford to have herself lose that job because that seems likely, especially given the nature of the boss. UK labor laws might prohibit such retaliation but I have no idea. Regardless, it could get messy. Upon further review, it might best to send an anonymous e-mail to him and include the text of the e-mail you will send to the authorities if it happens again. Less chance of retaliation that way.

            "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

            G 1 Reply Last reply
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            • OriginalGriffO OriginalGriff

              And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #6

              May be 2 years ago I kept receiving a pay stub, as a PDF, being sent every two weeks (at least it was password-protected, which was probably their saving grace), at one of my email addresses using MyActualName@SomeMailServer.com. The emails were from a big retail chain, very well known here in Canada, and their retail employees aren't exactly "sophisticated" (having a pulse is probably enough to meet their hiring requirements), so my guess had always been that she had given her husband's email address for any electronic correspondence being sent to her (and he happens to share my name, and my address probably matched his, minus a dot or hyphen or something like that). Those were being sent from some "donotreply@companyname.com" type of account, so I couldn't respond directly to them. After ignoring them for a few months, I was finally annoyed enough to track down an actual address on their web site and sent an email there, which I'm guessing was forwarded to their HR department. The lady working there seemed concerned enough to thank me for reporting this, and assuring me it wouldn't happen again. After receiving 3 more of these (and me re-sending the same thing each time, and including our prior correspondence), I finally stopped getting emailed the pay stubs. But then a few months later, I was sent yet another email (destined to the same employee) saying something about some mandatory online training, and unique logins were going to be emailed in a short while. I had to guess that even though the incorrect email had probably been purged from the payroll system, it still existed elsewhere as a separate entity. I dug out the HR contact from a few months prior, explained the situation again, and tried to remain polite as I pointed out that I *could* just keep quiet and use those credentials that were going to be sent and log into their system as the legitimate employee and do whatever that employee might have been granted the permissions to do. I can't remember exactly what it was, but I used a similar story that was much talked about at the time as an example to illustrate the sort of PR nightmare they could be made to go through if I had any sort of ill intent. I don't recall the details, but I've probably used GDPR laws to point out that, if we were in the exact same situation but happened to be in Europe, they'd be exposing themselves to some..."trouble", to say the least. I think that time I put it in terms they finally understood, because that was the last I ever heard from them.

              1 Reply Last reply
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              • OriginalGriffO OriginalGriff

                And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                M Offline
                M Offline
                Mycroft Holmes
                wrote on last edited by
                #7

                OriginalGriff wrote:

                Herself was sent an email by her employer

                If the "employer" was not the head of the company I would escalate the issue up the chain. When working for the bank someone did the same thing 6k peoples addresses, the employee got a rather pointed email from the CEO. also using send all. Twas the last time it happened while I was there.

                Never underestimate the power of human stupidity - RAH I'm old. I know stuff - JSOP

                1 Reply Last reply
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                • R Rick York

                  I will add to the make a phone call side. Point out to them clearly that they have done it twice and with a third they will be reported and the fines could be substantial, especially after they have done it three times. However, one thing to weigh here is whether you afford to have herself lose that job because that seems likely, especially given the nature of the boss. UK labor laws might prohibit such retaliation but I have no idea. Regardless, it could get messy. Upon further review, it might best to send an anonymous e-mail to him and include the text of the e-mail you will send to the authorities if it happens again. Less chance of retaliation that way.

                  "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

                  G Offline
                  G Offline
                  Gary R Wheeler
                  wrote on last edited by
                  #8

                  Rick York wrote:

                  UK labor laws might prohibit such retaliation

                  Do you honestly think that has an effect on corporate behavior toward their employees, in the UK or under similar conditions anywhere in the world? Labor laws, such as they are, come down to your resources vs. theirs. Guess who wins.

                  Software Zen: delete this;

                  D R 2 Replies Last reply
                  0
                  • OriginalGriffO OriginalGriff

                    And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

                    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                    P Offline
                    P Offline
                    Phil Benson
                    wrote on last edited by
                    #9

                    Sometimes, just sometimes, you have to send email whilst snarling... I have to do it fairly often, it's great to clear the head and chest early mornings... True, it doesn't do much for you popularity, but hey, I'm only in it for the money :laugh:

                    Who the f*** is General Failure, and why is he reading my harddisk?

                    Who the F*** is general failure and why is he reading my hard drive?

                    1 Reply Last reply
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                    • OriginalGriffO OriginalGriff

                      And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

                      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                      5 Offline
                      5 Offline
                      5teveH
                      wrote on last edited by
                      #10

                      Set yourself up with a 'dummy' email address and then send a 'spam' email to the other recipients explaining how you got their email address! i.e.: from their employer! ;)

                      1 Reply Last reply
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                      • G Gary R Wheeler

                        Rick York wrote:

                        UK labor laws might prohibit such retaliation

                        Do you honestly think that has an effect on corporate behavior toward their employees, in the UK or under similar conditions anywhere in the world? Labor laws, such as they are, come down to your resources vs. theirs. Guess who wins.

                        Software Zen: delete this;

                        D Offline
                        D Offline
                        den2k88
                        wrote on last edited by
                        #11

                        Even in Italy there have been recent reforms that eased this kind of retaliation. Before "Jobs Act" reform in case of an unjust layoff the company would be forced to rehire the person at the same level as before being fired, pay back the missed salaries during the court case and keep the seniority as if the person worked there in the meantime. Today they just pay damages, which aren't that great anyway.

                        GCS d--(d+) s-/++ a C++++ U+++ P- L+@ E-- W++ N+ o+ K- w+++ O? M-- V? PS+ PE- Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X

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                        • S Slacker007

                          notify the authorities. it is the correct thing to do. fines or no fines. edit. call the offending person by phone, and tell them that if this happens again you will notify the authorities.

                          O Offline
                          O Offline
                          obermd
                          wrote on last edited by
                          #12

                          I think I'd just notify the authorities. Since there are over 100 of you in this situation the company won't know which of the 100 to fire.

                          1 Reply Last reply
                          0
                          • OriginalGriffO OriginalGriff

                            And I'm trying really hard to stick to that, right at the moment. Back at the beginning of December, Herself was sent an email by her employer about Covid vaccination bookings - only it was sent by "send to all", which means that every employee in the address book got every other employee's home email address. All 121 of them. A clear breach of GDPR. I calmed down (since Herself uses my email address as she can't be bothered to read her own) and later sent a polite note to the home manager (via the email address her office bod had so kindly given me and everyone else) explaining what had happened, what the GDPR implications were, and just how big the fines a company can receive for this kind of thing. I'm nice like that: try to get it resolved without bankrupting the company Herself works for, that's me! Then today ... I get another email from the same idiot telling me that all pay slips will be sent electronically in future rather than issued physically. And again, she uses "send to all" and I get 117 email addresses ... And I'm boiling again ... and trying really hard to calm down and not respond until I do ... What do you have to do to tell these morons that they are doing something really, really, stupid? Preferably without bankrupting a company with GDPR fines? :sigh:

                            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                            A Offline
                            A Offline
                            Andreas Mertens
                            wrote on last edited by
                            #13

                            I find dealing with minions to be a hopeless task. You have to go up the food chain to her supervisor or manager, someone that can actually make and enforce a change.

                            1 Reply Last reply
                            0
                            • G Gary R Wheeler

                              Rick York wrote:

                              UK labor laws might prohibit such retaliation

                              Do you honestly think that has an effect on corporate behavior toward their employees, in the UK or under similar conditions anywhere in the world? Labor laws, such as they are, come down to your resources vs. theirs. Guess who wins.

                              Software Zen: delete this;

                              R Offline
                              R Offline
                              Rick York
                              wrote on last edited by
                              #14

                              Yes, I honestly think when employment law is involved your resources don't matter that much because I have witnessed it first hand. Your mileage may vary and, given your condescending tone, I couldn't care less.

                              "They have a consciousness, they have a life, they have a soul! Damn you! Let the rabbits wear glasses! Save our brothers! Can I get an amen?"

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