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  3. Is Salesforce Ransomeware Proof?

Is Salesforce Ransomeware Proof?

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  • M Offline
    M Offline
    Michael Breeden
    wrote on last edited by
    #1

    I see ransomware as such a threat, as does any sane IT person... such a great business model. Salesforce is completely SAAS. I've been dealing with it some. It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

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    • M Michael Breeden

      I see ransomware as such a threat, as does any sane IT person... such a great business model. Salesforce is completely SAAS. I've been dealing with it some. It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

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      Jorgen Andersson
      wrote on last edited by
      #2

      There is no such thing as proof. And there is also no point in asking Salesforce, I mean, they're probably pretty good, but no-one is perfect. Also: Security Questionnaire | CommitStrip[^] Just make sure you have off site backups. And also a backup plan.

      Wrong is evil and must be defeated. - Jeff Ello

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      • J Jorgen Andersson

        There is no such thing as proof. And there is also no point in asking Salesforce, I mean, they're probably pretty good, but no-one is perfect. Also: Security Questionnaire | CommitStrip[^] Just make sure you have off site backups. And also a backup plan.

        Wrong is evil and must be defeated. - Jeff Ello

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        Michael Breeden
        wrote on last edited by
        #3

        That's the thing. While my knowledge of Salesforce is not advanced, having your own offsite backups seems pretty near impossible. Just getting to the data is very hard. Since it is all browser based and a few other things, it might be fairly easy for the Salesforce folks to protect the data pretty good on their own. I don't know.

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        • M Michael Breeden

          I see ransomware as such a threat, as does any sane IT person... such a great business model. Salesforce is completely SAAS. I've been dealing with it some. It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

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          obermd
          wrote on last edited by
          #4

          The only systems that are ransomware-proof are systems that don't have a network access.

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          • O obermd

            The only systems that are ransomware-proof are systems that don't have a network access.

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            Michael Breeden
            wrote on last edited by
            #5

            That's the point. Salesforce seems to have very limited access other than by browser. It may be designed that way with security in mind and it may allow a very high degree of protection. That is what I am curious about.

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            • M Michael Breeden

              I see ransomware as such a threat, as does any sane IT person... such a great business model. Salesforce is completely SAAS. I've been dealing with it some. It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

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              Lost User
              wrote on last edited by
              #6

              It's not "completely SAAS"; at some point the business has to interact with it and that's one weak link (like transferring infected image files).

              "Before entering on an understanding, I have meditated for a long time, and have foreseen what might happen. It is not genius which reveals to me suddenly, secretly, what I have to say or to do in a circumstance unexpected by other people; it is reflection, it is meditation." - Napoleon I

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              • L Lost User

                It's not "completely SAAS"; at some point the business has to interact with it and that's one weak link (like transferring infected image files).

                "Before entering on an understanding, I have meditated for a long time, and have foreseen what might happen. It is not genius which reveals to me suddenly, secretly, what I have to say or to do in a circumstance unexpected by other people; it is reflection, it is meditation." - Napoleon I

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                Michael Breeden
                wrote on last edited by
                #7

                Not too shabby. I was sort of thinking that since all data enters through forms, it could be examined for safety. I didn't think of images that were uploaded. I don't think it is a large vector of attack, but it is one. Thanks

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                • O obermd

                  The only systems that are ransomware-proof are systems that don't have a network access.

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                  englebart
                  wrote on last edited by
                  #8

                  Or a user! Or a user with admin privileges! I am sure that some hacker has a script that given the correct access(admin) could encrypt all of your data in-place. How easy is it for SalesForce to fall back/restore to a time frame before the hack?

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                  • M Michael Breeden

                    I see ransomware as such a threat, as does any sane IT person... such a great business model. Salesforce is completely SAAS. I've been dealing with it some. It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

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                    dandy72
                    wrote on last edited by
                    #9

                    Michael Breeden wrote:

                    . It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

                    Just because it's hard to reach doesn't make it ransomware-proof. Login credentials can still be compromised, tokens can be stolen, even two-factor authentication is proving to be more of an inconvenience for legitimate users than the bad guys (I don't have the details, but there was a discussion on this topic not too long ago on the [Security Now](https://twit.tv/shows/security-now) podcast). Why the worry about ransomware, specifically, when it comes to Salesforce?

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                    • D dandy72

                      Michael Breeden wrote:

                      . It's interesting and ... can be standoffish, hard to reach. I'm wondering if that barrier makes it protected from ransomware.

                      Just because it's hard to reach doesn't make it ransomware-proof. Login credentials can still be compromised, tokens can be stolen, even two-factor authentication is proving to be more of an inconvenience for legitimate users than the bad guys (I don't have the details, but there was a discussion on this topic not too long ago on the [Security Now](https://twit.tv/shows/security-now) podcast). Why the worry about ransomware, specifically, when it comes to Salesforce?

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                      Michael Breeden
                      wrote on last edited by
                      #10

                      Quote:

                      Why the worry about ransomware, specifically, when it comes to Salesforce?

                      It's not that I'm worried about it. I'm curious if it can be attacked by it. I'm mostly a .Net developer, AWS, IIS, Data Center. All of those can be attacked by Ransomware or other malware. Even if a person had login credentials I suspect that Salesforce could not catch a ransomware bug. You might be able to delete the data or change user credentials, but I'm not sure you can infect it with much in the way of malware. That's what I am curious about... They said they couldn't get anyone with Salesforce experience so they just got a senior developer and hoped I'd figure it out :laugh:

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                      • M Michael Breeden

                        Quote:

                        Why the worry about ransomware, specifically, when it comes to Salesforce?

                        It's not that I'm worried about it. I'm curious if it can be attacked by it. I'm mostly a .Net developer, AWS, IIS, Data Center. All of those can be attacked by Ransomware or other malware. Even if a person had login credentials I suspect that Salesforce could not catch a ransomware bug. You might be able to delete the data or change user credentials, but I'm not sure you can infect it with much in the way of malware. That's what I am curious about... They said they couldn't get anyone with Salesforce experience so they just got a senior developer and hoped I'd figure it out :laugh:

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                        dandy72
                        wrote on last edited by
                        #11

                        Michael Breeden wrote:

                        It's not that I'm worried about it. I'm curious if it can be attacked by it.

                        It can be attacked for sure, and I'm sure they have all sorts of mitigations in place...so the question is, how successful might an attack be? Anything that gets loose on their internal network will be able to encrypt whatever it's running under has read/write access to. How that might happen however is anyone's guess (or else it'd be fixed).

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