Hail to the "system"
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
thanx for your info. Sorry for sad experience. I suspect the problem was the quality control at the "Apple" store was lacking. They have used batteries and good batteries in their inventory so guess what? I thing they owe a new phone considering the trouble they put you through.
"A little time, a little trouble, your better day" Badfinger
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
Mircea Neacsu wrote:
And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine.
Sounds like a class action suit in the making. :doh:
Our Forgotten Astronomy | Object Oriented Programming with C++ | Wordle solver
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
rather you could just tell your wife to charge it when the batter is low...
Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long
We are in the beginning of a mass extinction. - Greta Thunberg
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rather you could just tell your wife to charge it when the batter is low...
Caveat Emptor. "Progress doesn't come from early risers – progress is made by lazy men looking for easier ways to do things." Lazarus Long
Why didn't we think of that? :laugh:
Mircea
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
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Here is a longish story that ended with me shaking head in disbelief. My wife's rather old iPhone started to have shorter and shorter battery life. My reflex in these cases is to go buy a new one, but this time I let myself persuaded to make an appointment in an Apple store at the "Genius Bar" to have the phone examined and see if there is other solution apart from chucking it. The expert (how do you call a person working at the Genius bar?) said that they can surely replace the battery for only 50$ or so and it would take just an hour to do it. Wow! I felt great: instead of spending north of 800$ for a new phone we could have a perfectly usable one for a fraction of the price. I came back home with the repaired phone victorious and proud of my deeds. Too bad that next morning the phone was dead, battery completely drained. Charged it back up and went back to 0 faster than a stone drops (well, in about 12 hours or so). Next day, I go back to the Genius Bar and a condescending expert (God, I hate that condescension!) explained me that it's only a software problem and one of the apps is draining the perfectly good battery. All I have to do is to reset the phone and the problem will go away. I go home and do that and guess what, battery keeps draining worse than a sieve. Another trip, another condescending expert this time says that I have to reset the phone to just the factory settings and latter on, after I convinced myself the problem went away, I should install apps one by one and see which one drains the battery. Surely this time will work because it will be an Apple phone with a new Apple battery and only Apple software. To make sure all is right he will reset the phone himself and give me a squeaky clean phone. You probably imagine the third act: I left the phone overnight only to find it drained in the morning. By now my patience was running very thin, went back and cut through the BS about software and what not and managed to half-convince the "head genius" or whatever, that the battery is really, utterly bad. And now the cherry on the cake: the "system" doesn't accept to replace the battery again because it passes the test. There was no way around and humans had to bend to the power of the machine. The only thing he could do was to refund me for the battery replacement. I wanted to share to serve a a cautionary tale (and also to vent :laugh: )
Mircea
Have you checked the battery health in the settings? This should give you an indication of whether the battery is actually any good. Also: did you update the OS after (or just before) the battery replacement? A new OS can suck the daylights out of the battery as it spends a couple of days re-indexing everything. But if they've sold you a dud, then that sucks. I've generally had good experiences with battery replacements, but obviously a single data point isn't particularly indicative.
cheers Chris Maunder
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Have you checked the battery health in the settings? This should give you an indication of whether the battery is actually any good. Also: did you update the OS after (or just before) the battery replacement? A new OS can suck the daylights out of the battery as it spends a couple of days re-indexing everything. But if they've sold you a dud, then that sucks. I've generally had good experiences with battery replacements, but obviously a single data point isn't particularly indicative.
cheers Chris Maunder
Yes (I checked battery status) and no (I didn't install a new OS version recently). The battery says 100% and that's the reason the "system" would not accept another battery replacement.
Chris Maunder wrote:
But if they've sold you a dud, then that sucks.
It sure looks that way and it sure does suck :(
Mircea
