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  3. Fer fawks sake! How to drive one mad...

Fer fawks sake! How to drive one mad...

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  • OriginalGriffO Offline
    OriginalGriffO Offline
    OriginalGriff
    wrote on last edited by
    #1

    I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

    "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
    "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

    N R L G A 5 Replies Last reply
    0
    • OriginalGriffO OriginalGriff

      I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

      "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

      N Offline
      N Offline
      Nelek
      wrote on last edited by
      #2

      Moving the files using the PC from one phone to the next one used to work too. I did it when my wife changed the phone last time (3-4 years ago?)

      M.D.V. ;) If something has a solution... Why do we have to worry about?. If it has no solution... For what reason do we have to worry about? Help me to understand what I'm saying, and I'll explain it better to you Rating helpful answers is nice, but saying thanks can be even nicer.

      1 Reply Last reply
      0
      • OriginalGriffO OriginalGriff

        I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

        R Offline
        R Offline
        RickZeeland
        wrote on last edited by
        #3

        I had to do the backup from WhatsApp on my old phone (Android v8), as it was not included in Google backup. Might be that things have changed in newer Android versions.

        OriginalGriffO 1 Reply Last reply
        0
        • R RickZeeland

          I had to do the backup from WhatsApp on my old phone (Android v8), as it was not included in Google backup. Might be that things have changed in newer Android versions.

          OriginalGriffO Offline
          OriginalGriffO Offline
          OriginalGriff
          wrote on last edited by
          #4

          THis is Samsung Android 13 to Samsung Android 13 ... you'd think they would get at least the basics right by now ... it's not as if they don't want you to upgrade the hardware as often as possible! :sigh:

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

          1 Reply Last reply
          0
          • OriginalGriffO OriginalGriff

            I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

            L Offline
            L Offline
            Lost User
            wrote on last edited by
            #5

            I have been trying to upgrade my EE package but their website is total crap. Select the option to view packages and it just goes round in circles. It also says it cannot log me in, even though I'm already logged in. :mad:

            OriginalGriffO 1 Reply Last reply
            0
            • L Lost User

              I have been trying to upgrade my EE package but their website is total crap. Select the option to view packages and it just goes round in circles. It also says it cannot log me in, even though I'm already logged in. :mad:

              OriginalGriffO Offline
              OriginalGriffO Offline
              OriginalGriff
              wrote on last edited by
              #6

              I went into the shop and got a staffer to do it all for me. Got my name wrong (there is no "K" in "Paul") but saved me loads of hassle. Mind you, the Vodafone site is generally worse - to the point where I changed my login to "IHateThisCrap" and my password to an obscenity.

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

              "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
              "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

              L 1 Reply Last reply
              0
              • OriginalGriffO OriginalGriff

                I went into the shop and got a staffer to do it all for me. Got my name wrong (there is no "K" in "Paul") but saved me loads of hassle. Mind you, the Vodafone site is generally worse - to the point where I changed my login to "IHateThisCrap" and my password to an obscenity.

                "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                L Offline
                L Offline
                Lost User
                wrote on last edited by
                #7

                Given the product(s) that they want us to buy you would think it's in their interest to have a decent website.

                1 Reply Last reply
                0
                • OriginalGriffO OriginalGriff

                  I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

                  "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                  G Offline
                  G Offline
                  Gary R Wheeler
                  wrote on last edited by
                  #8

                  I feel your pain. Mrs. Wife's phone died this week, as the home/power button would neither home nor power. Mine has been slowly dying with an ever-shortening operating life on a charge. I replaced both our phones today. Fortunately the phone dude recovered contacts and calendar data for both. It took me a couple of hours to get hers laid out the way she had the original. Mine was a little harder. Our original phones were 3-4 generations old, so things have changed. As a moderately cranky old person, changes annoy me.

                  Software Zen: delete this;

                  Mircea NeacsuM 1 Reply Last reply
                  0
                  • G Gary R Wheeler

                    I feel your pain. Mrs. Wife's phone died this week, as the home/power button would neither home nor power. Mine has been slowly dying with an ever-shortening operating life on a charge. I replaced both our phones today. Fortunately the phone dude recovered contacts and calendar data for both. It took me a couple of hours to get hers laid out the way she had the original. Mine was a little harder. Our original phones were 3-4 generations old, so things have changed. As a moderately cranky old person, changes annoy me.

                    Software Zen: delete this;

                    Mircea NeacsuM Offline
                    Mircea NeacsuM Offline
                    Mircea Neacsu
                    wrote on last edited by
                    #9

                    Do you remember the times when techie guys used to make fun of wives not being able to program the VCR? God, where are those simple times? :laugh: Even writing "VCR" makes me feel incredibly old!

                    Mircea

                    G 1 Reply Last reply
                    0
                    • Mircea NeacsuM Mircea Neacsu

                      Do you remember the times when techie guys used to make fun of wives not being able to program the VCR? God, where are those simple times? :laugh: Even writing "VCR" makes me feel incredibly old!

                      Mircea

                      G Offline
                      G Offline
                      Gary R Wheeler
                      wrote on last edited by
                      #10

                      My first VCR did not do automatic channel scanning, even from cable TV. I had to manually set each channel, which took over an hour. To top it all off, the channel settings would be lost if the power went off for more than a few seconds.

                      Software Zen: delete this;

                      1 Reply Last reply
                      0
                      • OriginalGriffO OriginalGriff

                        I'm upgrading my phone from Herself's Samsung Galaxy M32* to a new Samsung Galaxy A54 5G and initially it looked like it was all done very easily - everything transferred to the new phone smoothly and quickly. Then I noticed that I was missing a load of Whatsapp messages, and try as I might I couldn't get them back on the new phone - though they appear on the old phone, and on my desktop and my Surface ... Finally worked it out: Google does a weekly backup to Google drive and when you open Whatsapp on the new phone it uses the last backup, rather than the latest message set. Simple solution: switch back to old phone, uninstall Whatsapp on new phone, do a manual backup on old phone, reinstall Whatsapp on new phone, relink Desktop and Surface to new phone. Bingo! Half a damn hour that took to work out... :mad: * Because the second SIM slot on my Huawei P30 wasn;t working, and I wanted her SIM and mine in the same phone for a few months so if anyone called her I could break the news ... but I hate the fingerprint reader on the M32 (love the reader on the P30) and I need a "full 5G/4G" phone because 3G is being turned off this month in the UK. And I have to switch carrier because the Vodafone 4G & 5G coverage here is non-existent but EE's works indoors. Just - I'm still using WiFi Calls because the signal is better. Just to make life entertaining, I'm also dumping Sky landline, broadband, and Sky Q in favour of EE/BT Digital Voice, Broadband, and EE TV Box Pro as it's half the price.

                        "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                        A Offline
                        A Offline
                        Alister Morton
                        wrote on last edited by
                        #11

                        Maybe you should offer your WhatsApp recovery services to Boris and Rishi :-D

                        OriginalGriffO 1 Reply Last reply
                        0
                        • A Alister Morton

                          Maybe you should offer your WhatsApp recovery services to Boris and Rishi :-D

                          OriginalGriffO Offline
                          OriginalGriffO Offline
                          OriginalGriff
                          wrote on last edited by
                          #12

                          At the risk of getting political here, I suspect they would pay more to ensure they could never be recovered ... :laugh:

                          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                          "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony
                          "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt

                          A 1 Reply Last reply
                          0
                          • OriginalGriffO OriginalGriff

                            At the risk of getting political here, I suspect they would pay more to ensure they could never be recovered ... :laugh:

                            "I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!

                            A Offline
                            A Offline
                            Alister Morton
                            wrote on last edited by
                            #13

                            True, true ...

                            1 Reply Last reply
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