Smart TV weirdness
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I have a Samsung smart TV that does everything I need it to except for watching CBS tv shows. Using the same method I use on my PC/browser, I open the internet app (which is Samsung's browser), go to cbs.com, click the show and episode I want to watch and it should start playing. Instead it displays a "optimizing your viewing experience" message ad infinitum. This happens during high-volume times (6-9pm) as well as late night/early morning times. I have no streaming services to further test with. I can watch YouTube videos whether in the same browser or in the YouTube app, both with no issue. My solution was to use the CBS app on my phone and share its screen with the tv. That works fine. This seems odd since (I think) twice the amount of traffic would be going back and forth on my home's Wi-Fi network. Any ideas as to what might be going on here?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
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I have a Samsung smart TV that does everything I need it to except for watching CBS tv shows. Using the same method I use on my PC/browser, I open the internet app (which is Samsung's browser), go to cbs.com, click the show and episode I want to watch and it should start playing. Instead it displays a "optimizing your viewing experience" message ad infinitum. This happens during high-volume times (6-9pm) as well as late night/early morning times. I have no streaming services to further test with. I can watch YouTube videos whether in the same browser or in the YouTube app, both with no issue. My solution was to use the CBS app on my phone and share its screen with the tv. That works fine. This seems odd since (I think) twice the amount of traffic would be going back and forth on my home's Wi-Fi network. Any ideas as to what might be going on here?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
My best idea as to what's going on is that the CBS stream is triggering some undocumented "feature" in the television's firmware. Maybe there is a firmware update for the TV that you could try.
The difficult we do right away... ...the impossible takes slightly longer.
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I have a Samsung smart TV that does everything I need it to except for watching CBS tv shows. Using the same method I use on my PC/browser, I open the internet app (which is Samsung's browser), go to cbs.com, click the show and episode I want to watch and it should start playing. Instead it displays a "optimizing your viewing experience" message ad infinitum. This happens during high-volume times (6-9pm) as well as late night/early morning times. I have no streaming services to further test with. I can watch YouTube videos whether in the same browser or in the YouTube app, both with no issue. My solution was to use the CBS app on my phone and share its screen with the tv. That works fine. This seems odd since (I think) twice the amount of traffic would be going back and forth on my home's Wi-Fi network. Any ideas as to what might be going on here?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
I'd try talking to your local Samsung tech support first. And CBS tech support second if they aren't helpful. I'm guessing it's not going to be "just you" with the problem ... Have you tried turning your house off and back on again? :-D
"I have no idea what I did, but I'm taking full credit for it." - ThisOldTony "Common sense is so rare these days, it should be classified as a super power" - Random T-shirt AntiTwitter: @DalekDave is now a follower!
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I have a Samsung smart TV that does everything I need it to except for watching CBS tv shows. Using the same method I use on my PC/browser, I open the internet app (which is Samsung's browser), go to cbs.com, click the show and episode I want to watch and it should start playing. Instead it displays a "optimizing your viewing experience" message ad infinitum. This happens during high-volume times (6-9pm) as well as late night/early morning times. I have no streaming services to further test with. I can watch YouTube videos whether in the same browser or in the YouTube app, both with no issue. My solution was to use the CBS app on my phone and share its screen with the tv. That works fine. This seems odd since (I think) twice the amount of traffic would be going back and forth on my home's Wi-Fi network. Any ideas as to what might be going on here?
"One man's wage rise is another man's price increase." - Harold Wilson
"Fireproof doesn't mean the fire will never come. It means when the fire comes that you will be able to withstand it." - Michael Simmons
"You can easily judge the character of a man by how he treats those who can do nothing for him." - James D. Miles
My opinion (and I know nobody's asked for it): "Smart" devices only extend technical problems to devices that should be simple. A TV's job should only be to display whatever content it's getting fed, end of story. Since you can go to cbs.com on your PC/browser and play something from there, send that PC's output to your TV. If you can already do that with your phone, take that approach. Nobody's charging you any extra for whatever bandwidth gets needlessly (re-)transferred within your own LAN. It's not ideal, but until these devices work as intended, you're only going to get frustrated trying to resolve those types of problems at that end.
