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  3. I Remain in Salute Yours Truly Bernard Ignorant

I Remain in Salute Yours Truly Bernard Ignorant

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  • B Offline
    B Offline
    BernardIE5317
    wrote on last edited by
    #1

    Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

    K 0 P D Kornfeld Eliyahu PeterK 6 Replies Last reply
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    • B BernardIE5317

      Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

      K Offline
      K Offline
      Kent Sharkey
      wrote on last edited by
      #2

      How about this one? How did a CrowdStrike file crash millions of Windows computers? We take a closer look at the code[^]

      TTFN - Kent

      B 1 Reply Last reply
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      • K Kent Sharkey

        How about this one? How did a CrowdStrike file crash millions of Windows computers? We take a closer look at the code[^]

        TTFN - Kent

        B Offline
        B Offline
        BernardIE5317
        wrote on last edited by
        #3

        Thank you kindly. I learned from the kindly provided article a "wild" pointer was dereferenced and its use was not caught by QA and no "canary" release was performed also something re/ kernels which I am not qualified to fully understand. The remaining questions are how in the world can a programmer no doubt superior to myself dereference a so called wild pointer something I have never done and find easy to avoid doing. Why QA did not catch the bug. Why was no canary release performed. "... as likely as lightning striking a leprechaun whilst riding a unicorn."

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        • B BernardIE5317

          Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

          0 Offline
          0 Offline
          0x01AA
          wrote on last edited by
          #4

          What is about the IT members who have to this sovle that? I mean every HD is usually secured by bitlocker. What, when the responsible ITs do, if they have no access to that info? Fortunately it looks like, some IT persons still had access to that information while using - a not affected- linux thingy :laugh:

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          • B BernardIE5317

            Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

            P Offline
            P Offline
            PIEBALDconsult
            wrote on last edited by
            #5

            Bah! They wouldn't recognize the judicious use of reversing the polarity of the neutron flow.

            1 Reply Last reply
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            • B BernardIE5317

              Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #6

              If you want a breakdown from someone who actually knows about low-level programming, check out the latest episode (984) of [Security Now](https://twit.tv/shows/security-now/episodes/984?autostart=false) from Steve Gibson.

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              • D dandy72

                If you want a breakdown from someone who actually knows about low-level programming, check out the latest episode (984) of [Security Now](https://twit.tv/shows/security-now/episodes/984?autostart=false) from Steve Gibson.

                B Offline
                B Offline
                BernardIE5317
                wrote on last edited by
                #7

                "CrowdStrike lawyers dropped the cone of silence ..."

                1 Reply Last reply
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                • B BernardIE5317

                  Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

                  Kornfeld Eliyahu PeterK Offline
                  Kornfeld Eliyahu PeterK Offline
                  Kornfeld Eliyahu Peter
                  wrote on last edited by
                  #8

                  On the technical side - a securitiy update file came out all zeros after download. The code didn't checked it and tried to use one of those zeroes as address, which crashed the software. As the software runs in kernel mode that crash automatically raised the BSOD...

                  "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                  "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                  D 1 Reply Last reply
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                  • 0 0x01AA

                    What is about the IT members who have to this sovle that? I mean every HD is usually secured by bitlocker. What, when the responsible ITs do, if they have no access to that info? Fortunately it looks like, some IT persons still had access to that information while using - a not affected- linux thingy :laugh:

                    D Offline
                    D Offline
                    den2k88
                    wrote on last edited by
                    #9

                    Bitlocker protects against ransomware through professional courtesy.

                    GCS/GE d--(d) s-/+ a C+++ U+++ P-- L+@ E-- W+++ N+ o+ K- w+++ O? M-- V? PS+ PE Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X The shortest horror story: On Error Resume Next

                    1 Reply Last reply
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                    • B BernardIE5317

                      Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

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                      L Offline
                      Lost User
                      wrote on last edited by
                      #10

                      If not already posted, Dave Plummer, a retired Microsoft engineer explains what happened CrowdStrike IT Outage Explained by a Windows Developer - YouTube[^]

                      1 Reply Last reply
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                      • D dandy72

                        If you want a breakdown from someone who actually knows about low-level programming, check out the latest episode (984) of [Security Now](https://twit.tv/shows/security-now/episodes/984?autostart=false) from Steve Gibson.

                        K Offline
                        K Offline
                        kmoorevs
                        wrote on last edited by
                        #11

                        Wow! Leo Laporte! I used to watch his show on ZDTV back in the late 90s. Good to see he is still around. :thumbsup:

                        "Go forth into the source" - Neal Morse "Hope is contagious"

                        D 1 Reply Last reply
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                        • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                          On the technical side - a securitiy update file came out all zeros after download. The code didn't checked it and tried to use one of those zeroes as address, which crashed the software. As the software runs in kernel mode that crash automatically raised the BSOD...

                          "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                          D Offline
                          D Offline
                          dandy72
                          wrote on last edited by
                          #12

                          Kornfeld Eliyahu Peter wrote:

                          On the technical side - a securitiy update file came out all zeros after download.

                          Then you'd think, of all things, a security update would be signed, and the OS would've picked up the fact that its content didn't match what it was supposed to be and stopped everything in its tracks. Unless there's something about that process that I don't understand.

                          Kornfeld Eliyahu PeterK 1 Reply Last reply
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                          • K kmoorevs

                            Wow! Leo Laporte! I used to watch his show on ZDTV back in the late 90s. Good to see he is still around. :thumbsup:

                            "Go forth into the source" - Neal Morse "Hope is contagious"

                            D Offline
                            D Offline
                            dandy72
                            wrote on last edited by
                            #13

                            He's been around and has been busy with his podcast network ever since ZDTV. Sadly, like all podcasts these days, he's not doing as well financially as he might have just a short while ago, but he's still going. He's got other podcasts on a lot of topics (all tech) but these days I'm only listening to Security Now and Windows Weekly.

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                            • D dandy72

                              Kornfeld Eliyahu Peter wrote:

                              On the technical side - a securitiy update file came out all zeros after download.

                              Then you'd think, of all things, a security update would be signed, and the OS would've picked up the fact that its content didn't match what it was supposed to be and stopped everything in its tracks. Unless there's something about that process that I don't understand.

                              Kornfeld Eliyahu PeterK Offline
                              Kornfeld Eliyahu PeterK Offline
                              Kornfeld Eliyahu Peter
                              wrote on last edited by
                              #14

                              It WAS signed - with the wrong content in it...

                              "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                              "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

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                              • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                                It WAS signed - with the wrong content in it...

                                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                                D Offline
                                D Offline
                                dandy72
                                wrote on last edited by
                                #15

                                Kornfeld Eliyahu Peter wrote:

                                It WAS signed - with the wrong content in it...

                                Well that changes everything, doesn't it? You wrote: > a securitiy update file came out all zeros after download I'm thinking "after download" is wrong; this infers that the file got corrupt in transit and no longer matches the source - and the signature would confirm that. If, however, the file contained all zeroes (and was signed like that) *before* the download, *and* the downloaded copy matches the original, then the problem is a bad file that a signature check will confirm to be okay. In that case, there's something wrong with the process that allowed the file to get signed without first verifying its content (somehow).

                                Richard Andrew x64R 1 Reply Last reply
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                                • D dandy72

                                  Kornfeld Eliyahu Peter wrote:

                                  It WAS signed - with the wrong content in it...

                                  Well that changes everything, doesn't it? You wrote: > a securitiy update file came out all zeros after download I'm thinking "after download" is wrong; this infers that the file got corrupt in transit and no longer matches the source - and the signature would confirm that. If, however, the file contained all zeroes (and was signed like that) *before* the download, *and* the downloaded copy matches the original, then the problem is a bad file that a signature check will confirm to be okay. In that case, there's something wrong with the process that allowed the file to get signed without first verifying its content (somehow).

                                  Richard Andrew x64R Offline
                                  Richard Andrew x64R Offline
                                  Richard Andrew x64
                                  wrote on last edited by
                                  #16

                                  dandy72 wrote:

                                  there's something wrong with the process that allowed the file to get signed without first verifying its content

                                  Exactly. They blamed it on a bug in their QA software.

                                  The difficult we do right away... ...the impossible takes slightly longer.

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                                  • Richard Andrew x64R Richard Andrew x64

                                    dandy72 wrote:

                                    there's something wrong with the process that allowed the file to get signed without first verifying its content

                                    Exactly. They blamed it on a bug in their QA software.

                                    The difficult we do right away... ...the impossible takes slightly longer.

                                    D Offline
                                    D Offline
                                    dandy72
                                    wrote on last edited by
                                    #17

                                    When QA itself is being automated, you have to ensure your tests can anticipate the unpredictable, no matter how unlikely. That's a tall order. And a terrible idea all around. I mean, was anyone who installed that update unaffected? If it's a 100% crash rate, then CrowdStrike has a lot to answer for, starting with, how was it unable to detect the problem before it got released to the world?

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