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  3. I Remain in Salute Yours Truly Bernard Ignorant

I Remain in Salute Yours Truly Bernard Ignorant

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  • B BernardIE5317

    Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

    Kornfeld Eliyahu PeterK Offline
    Kornfeld Eliyahu PeterK Offline
    Kornfeld Eliyahu Peter
    wrote on last edited by
    #8

    On the technical side - a securitiy update file came out all zeros after download. The code didn't checked it and tried to use one of those zeroes as address, which crashed the software. As the software runs in kernel mode that crash automatically raised the BSOD...

    "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

    "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

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    • 0 0x01AA

      What is about the IT members who have to this sovle that? I mean every HD is usually secured by bitlocker. What, when the responsible ITs do, if they have no access to that info? Fortunately it looks like, some IT persons still had access to that information while using - a not affected- linux thingy :laugh:

      D Offline
      D Offline
      den2k88
      wrote on last edited by
      #9

      Bitlocker protects against ransomware through professional courtesy.

      GCS/GE d--(d) s-/+ a C+++ U+++ P-- L+@ E-- W+++ N+ o+ K- w+++ O? M-- V? PS+ PE Y+ PGP t+ 5? X R+++ tv-- b+(+++) DI+++ D++ G e++ h--- r+++ y+++*      Weapons extension: ma- k++ F+2 X The shortest horror story: On Error Resume Next

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      • B BernardIE5317

        Greetings kind regards I attempted to learn what caused the CrowdStrike outage by typing into the web search box precisely that question. The results were a list of titles of articles promising to do exactly that and in great detail. The article from CNN seemed the most informative but am still left uninformed. I assumed the entire world knew instantly it was a software bug. So the many authors of these articles announced to us in great detail that the sky is blue. We should all be grateful for their fine and useful efforts. CrowdStrike outage: We finally know what caused it - CNN "A bug in the pre-release testing software allowed a bug in the tested software to pass." CrowdStrike outage explained: What caused it and what’s next - TechTarget "A bug in the software." What actually happened inside the CrowdStrike update to cause a worldwide IT breakdown? - abc "... mistake has been made in coding ..." CrowdStrike shares details on cause of global tech outage - USA TODAY "... the update was problematic, ..." "Insanity in individuals is rare, but in groups, parties, nations, it is the rule." - Nietzsche

        L Offline
        L Offline
        Lost User
        wrote on last edited by
        #10

        If not already posted, Dave Plummer, a retired Microsoft engineer explains what happened CrowdStrike IT Outage Explained by a Windows Developer - YouTube[^]

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        • D dandy72

          If you want a breakdown from someone who actually knows about low-level programming, check out the latest episode (984) of [Security Now](https://twit.tv/shows/security-now/episodes/984?autostart=false) from Steve Gibson.

          K Offline
          K Offline
          kmoorevs
          wrote on last edited by
          #11

          Wow! Leo Laporte! I used to watch his show on ZDTV back in the late 90s. Good to see he is still around. :thumbsup:

          "Go forth into the source" - Neal Morse "Hope is contagious"

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          • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

            On the technical side - a securitiy update file came out all zeros after download. The code didn't checked it and tried to use one of those zeroes as address, which crashed the software. As the software runs in kernel mode that crash automatically raised the BSOD...

            "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

            D Offline
            D Offline
            dandy72
            wrote on last edited by
            #12

            Kornfeld Eliyahu Peter wrote:

            On the technical side - a securitiy update file came out all zeros after download.

            Then you'd think, of all things, a security update would be signed, and the OS would've picked up the fact that its content didn't match what it was supposed to be and stopped everything in its tracks. Unless there's something about that process that I don't understand.

            Kornfeld Eliyahu PeterK 1 Reply Last reply
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            • K kmoorevs

              Wow! Leo Laporte! I used to watch his show on ZDTV back in the late 90s. Good to see he is still around. :thumbsup:

              "Go forth into the source" - Neal Morse "Hope is contagious"

              D Offline
              D Offline
              dandy72
              wrote on last edited by
              #13

              He's been around and has been busy with his podcast network ever since ZDTV. Sadly, like all podcasts these days, he's not doing as well financially as he might have just a short while ago, but he's still going. He's got other podcasts on a lot of topics (all tech) but these days I'm only listening to Security Now and Windows Weekly.

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              • D dandy72

                Kornfeld Eliyahu Peter wrote:

                On the technical side - a securitiy update file came out all zeros after download.

                Then you'd think, of all things, a security update would be signed, and the OS would've picked up the fact that its content didn't match what it was supposed to be and stopped everything in its tracks. Unless there's something about that process that I don't understand.

                Kornfeld Eliyahu PeterK Offline
                Kornfeld Eliyahu PeterK Offline
                Kornfeld Eliyahu Peter
                wrote on last edited by
                #14

                It WAS signed - with the wrong content in it...

                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

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                • Kornfeld Eliyahu PeterK Kornfeld Eliyahu Peter

                  It WAS signed - with the wrong content in it...

                  "It never ceases to amaze me that a spacecraft launched in 1977 can be fixed remotely from Earth." ― Brian Cox

                  D Offline
                  D Offline
                  dandy72
                  wrote on last edited by
                  #15

                  Kornfeld Eliyahu Peter wrote:

                  It WAS signed - with the wrong content in it...

                  Well that changes everything, doesn't it? You wrote: > a securitiy update file came out all zeros after download I'm thinking "after download" is wrong; this infers that the file got corrupt in transit and no longer matches the source - and the signature would confirm that. If, however, the file contained all zeroes (and was signed like that) *before* the download, *and* the downloaded copy matches the original, then the problem is a bad file that a signature check will confirm to be okay. In that case, there's something wrong with the process that allowed the file to get signed without first verifying its content (somehow).

                  Richard Andrew x64R 1 Reply Last reply
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                  • D dandy72

                    Kornfeld Eliyahu Peter wrote:

                    It WAS signed - with the wrong content in it...

                    Well that changes everything, doesn't it? You wrote: > a securitiy update file came out all zeros after download I'm thinking "after download" is wrong; this infers that the file got corrupt in transit and no longer matches the source - and the signature would confirm that. If, however, the file contained all zeroes (and was signed like that) *before* the download, *and* the downloaded copy matches the original, then the problem is a bad file that a signature check will confirm to be okay. In that case, there's something wrong with the process that allowed the file to get signed without first verifying its content (somehow).

                    Richard Andrew x64R Offline
                    Richard Andrew x64R Offline
                    Richard Andrew x64
                    wrote on last edited by
                    #16

                    dandy72 wrote:

                    there's something wrong with the process that allowed the file to get signed without first verifying its content

                    Exactly. They blamed it on a bug in their QA software.

                    The difficult we do right away... ...the impossible takes slightly longer.

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                    • Richard Andrew x64R Richard Andrew x64

                      dandy72 wrote:

                      there's something wrong with the process that allowed the file to get signed without first verifying its content

                      Exactly. They blamed it on a bug in their QA software.

                      The difficult we do right away... ...the impossible takes slightly longer.

                      D Offline
                      D Offline
                      dandy72
                      wrote on last edited by
                      #17

                      When QA itself is being automated, you have to ensure your tests can anticipate the unpredictable, no matter how unlikely. That's a tall order. And a terrible idea all around. I mean, was anyone who installed that update unaffected? If it's a 100% crash rate, then CrowdStrike has a lot to answer for, starting with, how was it unable to detect the problem before it got released to the world?

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